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Show Results For
- All HBS Web
(337)
- News (79)
- Research (178)
- Events (2)
- Multimedia (2)
- Faculty Publications (104)
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- 01 Jun 2005
- News
Mookerjee Picked as First Director of New HBS India Research Center
build the Asian credit card business for Capital One. Commenting on his new position, Mookerjee looks forward to facilitating research projects in his home country. “It’s the right time to look at India... View Details
- 01 Jun 2015
- News
3-Minute Briefing: Rehito “Ray” Hatoyama (MBA 2008)
new feelings. I have tons of Hello Kitty—T-shirts, shoes, stationery, a PC, a mobile phone. I use a Hello Kitty credit card and checkbook. My favorite Sanrio characters are Mr. Men and Little Miss—I grew up... View Details
- 01 Sep 2012
- News
High Honors
launched Tokyo-based Rakuten, a 10,000-person company that began as an online shopping mall and now includes banking, travel, e-book, and credit card divisions. With a market capitalization of approximately... View Details
- 01 Feb 2000
- News
Breaking Down Barriers: The Electronic Wallet
partnership with financial institutions such as MBNA, Capital One, Wells Fargo, and Providian. These firms offer the Brodia online shopping service as part of the credit card and banking services. By typing... View Details
Keywords: Judith A. Ross
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
during a key moment) has gained traction, and we’ve all had terrible call experiences at the hands of a credit card issuer, airline, or hospital. Pitch those segments on the criticality of properly handling... View Details
- 24 Mar 2023
- News
Exploring Talent Markets; Aid for Turkey
the bank provided interest-free loans and postponed credit card payments. Now, ING in Turkey, with $100 million Euros donated by the ING community of banks globally, will work closely with local NGOs to... View Details
Keywords: Margie Kelley
- 01 Jun 2016
- News
How Do We Win the Cyberwar?
Your credit card has already been stolen. You just don’t know it yet. Thomas knows it, though. (A 12-year IT security veteran, Thomas requested anonymity to protect the reputation of his employers, which... View Details
Keywords: Dan Morrell; illustrations by Victo Ngai
- 10 Apr 2019
- News
Rakuten’s Mikitani Bets $5.5 Billion To Shake Up Japan’s Telecom Industry
10 million customers in the next nine years. The plan, the article notes, relies on leveraging Rakuten’s 100 million existing e-commerce, banking, and credit card customers. “Using our ecosystem, we can... View Details
- 01 Jan 2003
- News
Charles O. Rossotti, MBA 1964
enabled everyone to say, 'Here's what we're doing to improve things.'" Rossotti dramatized the scope of the agency's IT problems by taking key congressional staffers on a bus trip-first to the virtually paperless office of a credit View Details
- 01 Sep 2013
- News
The Joy of Spending
we talk about are not mistakes that laypeople make," says Norton, who admits that even he fails to heed the science from time to time. "They are mistakes that humans make." Below, Norton offers five principles that can ensure you swipe your View Details
- 13 Feb 2019
- News
We’re All Going to Get Hacked
It’s looking for a particular pattern, probably a credit card pattern in this case, and didn’t find it. So it keeps on, every time it finds a new pathway—it just goes down it and marches down to the next... View Details
- 01 Jun 2011
- News
Alumni Books
credit cards to the cost of a cheeseburger. Net Profit: How to Succeed in Digital Business by David Soskin (MBA ’79) (Wiley) Soskin, the former CEO of Cheapflights Media and current chairman of... View Details
- 01 Jun 2016
- News
Ink
there is only Box 3. But very quickly, you get into Box 1. Take Square. Its Box 3 opportunity was micromerchants who want to take credit cards but don’t generate enough sales to have an expensive, big View Details
- 01 Dec 2018
- News
Democratizing Funding, Diversifying Funders
week, a handful of new companies open themselves up to the public through Republic’s platform, where it often takes just $25 and a credit card to buy in. (In Roomi’s case, the minimum investment on Republic... View Details
Keywords: Sasha Issenberg
- 01 Jun 2008
- News
Greed, Gullibility, and Optimism
was folly. Should lenders and borrowers have known that the house of cards would fall? Yes and no. If you believe that eventually what goes up must come down, then we should have known. But with five or six years of double-digit... View Details
- 01 Dec 1998
- News
Short Takes
credit card issuers, began lending precisely at this time to customers with much lower average incomes than they ever had before," he says. In fact, contends Moss, policymakers could conceivably worsen the... View Details
Keywords: Judith A. Ross
- 01 Apr 2000
- News
Q & A: A Conversation with IRS Chief Charles Rossotti
technology and customer relations, are models you'd like to emulate. Technology and customer relations are keys toward helping taxpayers have confidence in us and the way we do business. So we are looking at the private sector, particularly at companies such as View Details
Keywords: Garry Emmons
- 01 Jun 2014
- News
Ask the Expert: Braving an Insecure New World
more private letter, to choosing to use a credit card rather than cash for our purchases. Make no mistake: Big Data knows more about you than Big Brother ever will! Data-driven innovation to improve the... View Details
- 01 Jun 2001
- News
"Unheard Voices" Brings to Light Three Centuries of American Women at Work
Trade card from 1833 advertising "Lydia E. Pinkham's Vegetable Compound." (Baker Library Historical Collections) From the time of her marriage in 1743 until her death in 1765, Sarah Chamberlain, wife of Nathaniel Chamberlain, a blacksmith... View Details
- 01 Oct 1999
- News
Q & A: Jeanne P. Jackson: A New Regime at Banana Republic
President and CEO of Banana Republic since 1995, Jeanne Jackson (MBA '78) has been credited with transforming the faltering safari clothing brand into one of the nation's leaders in - and definers of - casual attire. In 1998, Business... View Details