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  • All HBS Web  (2,006)
    • People  (1)
    • News  (173)
    • Research  (1,694)
    • Events  (14)
    • Multimedia  (1)
  • Faculty Publications  (1,071)
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  • 21 Nov 2013
  • News

Case Study: BlackBerry and Thorsten Heins

multiple generations of technology. Microsoft and IBM perhaps? Yet no one is pointing to them as bastions of novel and breakthrough ideas! It's easy to point to specific design decisions as the cause of Blackberry's demise. They ignored the potential of touch screens,... View Details
Keywords: Telecommunications; Information; Management of Companies and Enterprises; Management
  • 01 Jun 2020
  • News

Meal Plan

consumed outside of the home, we felt it was critical to continue to operate—our restaurants serve 4.3 million meals a day on average. With so many of our locations already set up for drive-in, drive-through, and takeout, about 97 percent... View Details
Keywords: Julia Hanna; restaurants; COVID-19; pandemic; recovery; Food Services and Drinking Places; Hospitality; Food and Beverage Stores; Retail Trade
  • 01 Apr 2000
  • News

Strike Up the Broad(band)

telephone-television-Internet system." Given the success of the Internet, which the authors liken to "a kind of broadband on training wheels," they predict that as broadband technology evolves during the coming years, its power to revolutionize View Details
  • 01 Sep 2003
  • News

Globalization Revisited

argued that advances in communications technology were increasingly inspiring consumers around the world to want the same things. Therefore, he declared, international companies should cease to act as “multinationals” that customized... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Sep 2008
  • News

Farming for Fuel

What happens when a group of Missouri corn farmers gets into the energy business? With consumers paying more than double for gasoline than they did a year ago, turning crops into fuel, not food, seems like a good way to go — but not so... View Details
Keywords: Julia Hanna; Animal Production and Aquaculture; Agriculture; Colleges, Universities, and Professional Schools; Educational Services
  • 24 Apr 2014
  • News

Addressing roadblocks to innovation in health care

Innovation in health care is a national and international priority driven by demand for quality and universal access, yet it has proved very difficult to achieve. Regina E. Herzlinger, the Nancy R. McPherson Professor of Business... View Details
  • 20 Nov 2015
  • News

Room to Grow

Despite New England’s long traditions of farming and fishing, only an estimated 5–10 percent of the food consumed in the region is actually produced there. That’s a fact Andrew Kendall (MBA 1988) is working hard to change. “At least 50... View Details
Keywords: Margie Kelley
  • 31 Mar 2011
  • News

Building an Online Swap Shop

on paper: ‘Yeah, sure, we’re just going to create demand here and supply here, and it’s all going to work out.’ Even now, we’re still dealing with big challenges.” Soon after launching in April 2010, thredUP received seed financing from... View Details
Keywords: Clothing and Clothing Accessories Stores; Retail Trade
  • 01 Mar 2007
  • News

Microsoft’s Ballmer Makes His Pitch

BALLMER: Microsoft plans to remain on the cutting edge of digital media technology. If you think that the last decade produced a torrent of consumer high-tech innovation — notably personal computers, broadband Internet access, cell... View Details
Keywords: News, Library, Internet, and Other Services; Information; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Feb 2001
  • News

Drilling Down

such a demanding yet fascinating field of research, whether the subject of study is a single deal or the entire industry's movements. "There are many interrelationships that involve economic, political, and human factors," comments... View Details
Keywords: Hanna, Julia; Matthew R. Simmons; Oil and Gas Extraction; Mining; Natural Gas Distribution; Utilities
  • 01 Sep 2012
  • News

On a Sound Track

business at the intersection of consumer electronics, media, and lifestyle branding. Skullcandy, which Andrus helped build with founder and former CEO Rick Alden, is expecting between $280 and $300 million in revenues this year. The... View Details
Keywords: Deborah Blagg; audio accessories; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
  • 01 Sep 2017
  • News

Read All About It: Journalism Can Be Profitable

news content creation business. Creating high-quality news content is an expensive endeavor and one that doesn’t scale that easily. These companies are platforms that can aggregate consumer demand and sell... View Details
Keywords: April White; New York Times; newspapers; Google; Wirecutter; social media; Facebook; News, Library, Internet, and Other Services; Information
  • 04 Sep 2019
  • News

Case Study: Up in the Air

wide and thin versus focused and deep. Also, few enterprises want to be on the bleeding edge. Even in high tech, Microsoft was a second mover. —Kerry Bensman (ISMP 90, 1990) I agree with establishing the cloud of developers first. However, I think the View Details
Keywords: Jen McFarland Flint; Management, Scientific, and Technical Consulting Services; Professional Services
  • 01 Feb 2000
  • News

Financial Services 24/7

Professor of Business Administration. "There are many challenges for firms in figuring out how to position themselves," notes Crane, who has taught finance and banking at HBS for many years. As consumers get more accustomed to using their... View Details
Keywords: Susan Young
  • 01 Dec 1996
  • News

Laurel without Hardy? A Lesson for Business

to consumers and thereby fuel demand for their cars. Entering a complementary business requires that companies do their accounting a little differently. You cannot measure the profitability of the two... View Details
  • 01 Jun 2020
  • News

Check In

1997; since that time, it has overseen six funds totaling more than $1.1 billion. With the coronavirus pandemic and travel restrictions continuing to batter the industry, Depatie takes a clear-eyed look at what the future might hold for a profession that depends on... View Details
Keywords: Julia Hanna; hotels; COVID-19; real estate; Accommodation; Hospitality
  • 05 Jul 2011
  • News

The Business of Champions

Last month, more than one million people lined the streets of Boston for a parade in honor of their National Hockey League champion Boston Bruins. Talk about consumer excitement over a product! On that score (or should I say “SCO-ORE!”),... View Details
Keywords: Garry Emmons; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 01 Oct 2000
  • News

Timothy G. Brier: The Price is Right

which matches consumer demand with sellers' excess inventory -- one of the Internet's big winners. The inspiration of former marketing consultant Jay Walker, Priceline opened for business a little over two... View Details
Keywords: James E. Aisner
  • 26 Jun 2025
  • News

The Vinyl Revival

hard for artists to make a living, and yet at the same time there was this swing back towards physical goods. We've seen that with books, with video games, with now vinyl, that there was simultaneously a demand from View Details
  • 01 Sep 2017
  • News

A Jolt for the African Coffee Industry

inability to get one of the espresso-based drinks to which he had grown attached during his years working in finance in New York. Dozie hopes to solve both the supply and the demand problems with Café Neo, a coffeehouse chain he and his... View Details
Keywords: Sasha Issenberg; cafe; Cafe Neo; Food and Beverage Stores; Retail Trade
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