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Publications

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  • All HBS Web  (110)
    • News  (24)
    • Research  (69)
    • Events  (4)
    • Multimedia  (2)
  • Faculty Publications  (28)

Show Results For

  • All HBS Web  (110)
    • News  (24)
    • Research  (69)
    • Events  (4)
    • Multimedia  (2)
  • Faculty Publications  (28)
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  • 18 Mar 2008
  • First Look

First Look: March 18, 2008

some of the tasks a marketplace needs to accomplish to perform well. In particular, marketplaces work well when they provide thickness to the market, help it deal with the congestion that thickness can bring, and make it safe for... View Details
Keywords: Martha Lagace
  • 21 Jun 2011
  • First Look

First Look: June 21

principles include ensuring thickness, alleviating congestion stemming from overuse, addressing asymmetric information, ensuring that it is safe and straightforward for users to participate, and designing monetization strategies that do... View Details
Keywords: Sean Silverthorne
  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

of the mediation and enforcement values, providing several general results on the value of correlation as captured by these concepts. We also present a set of results for the more specialized case of congestion games (Rosenthal, 1973), a... View Details
Keywords: Martha Lagace
  • 08 Aug 2023
  • Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

spread of epidemics, reducing congestion on highways, or finding ways to detect fraudulent transactions.The trend toward people analytics, Polzer says, is a logical extension of the era of big data, as the science of processing and... View Details
Keywords: by Ben Rand
  • 15 Feb 2017
  • Op-Ed

What Africa Can Teach the United States About Funding Infrastructure Projects

than building the whole route with public funds—rather than pencil in a prohibitively high toll. This successful project reduces congestion in the capital, facilitates business investment in the region, and helps to move the center of... View Details
Keywords: by John Macomber; Construction
  • 11 Oct 2024
  • Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

overwhelmed and congested system. The other algorithm, focused on balancing where refugees settle, seeks to maintain an even distribution over time. This algorithm was able to ensure that the placements to each location are smooth and... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 24 Sep 2014
  • Op-Ed

The ABCs of Addressing Climate Change (From a Business Perspective)

It's Climate Week in New York City. The schedule features a UN Climate Summit, a People's Climate March, the Clinton Global Initiative, substantial criticism of the whole endeavor, and plenty of agitated interaction. There is a lot of noise here. How can businesses cut... View Details
Keywords: by John Macomber; Energy; Utilities
  • 05 Aug 2002
  • Research & Ideas

Five questions for Regina E. Herzlinger

the sick. The resulting competition for consumers with differentiated products will control costs by increasing quality of care—e.g., integrated teams for congestive heart failure have reduced costs by $8,000 per year per enrollee. This... View Details
Keywords: by Martha Lagace
  • 11 May 2015
  • Research & Ideas

A Road Map to Fix America’s Transportation Infrastructure

Any highway commuter who has wasted hours stuck in traffic can see the cracks in the United States' transportation system, as can any airline passenger who has been stranded overnight in an airport. Yet while many agree that the need for infrastructure change is... View Details
Keywords: by Dina Gerdeman; Transportation
  • 26 Jan 2004
  • Research & Ideas

What Developing-World Companies Teach Us About Innovation

center dispatched paramedics within ten minutes despite traffic congestion and unpredictable call patterns. Another example of scouring the globe for good ideas and adapting those ideas for its target market comes from Natura, a leading... View Details
Keywords: by Donald N. Sull, Alejandro Ruelas-Gossi & Martin Escobari
  • 05 Jun 2006
  • Research & Ideas

Using Competition to Reform Healthcare

cycle of care. The business is congestive heart failure, for example, not heart surgery, cardiology, angiography, or anesthesiology. Traditional specialties are often too broad. The business is not nephrology, but chronic kidney disease,... View Details
Keywords: by Michael E. Porter; Health
  • 10 Oct 2007
  • First Look

First Look: First Look: October 10

confluence of supply and demand. But to function properly, they must be able to attract a sufficient number of buyers and sellers, induce participants to make their preferences clear, and overcome congestion by providing both enough time... View Details
Keywords: Martha Lagace
  • 08 Aug 2017
  • First Look

First Look at Research and Ideas, August 8, 2017

data-sharing partnership that provided officials with traffic incident and congestion data. Since 2015, her program had enabled officials in Kentucky and elsewhere to share more reliable traffic information more quickly with drivers. Now,... View Details
Keywords: Sean Silverthorne
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

needs to accomplish to perform well. In particular, marketplaces work well when they provide thickness to the market, help it deal with the congestion that thickness can bring, and make it safe for participants to act effectively on their... View Details
Keywords: Martha Lagace
  • 06 Nov 2007
  • First Look

First Look: November 6, 2007

potential participants in the market; they have to overcome the congestion that thickness can bring, by making it possible to consider enough alternative transactions to arrive at good ones; and they need to make it safe and sufficiently... View Details
Keywords: Sean Silverthorne
  • 16 Aug 2024
  • In Practice

Election 2024: What's at Stake for Business and the Workplace?

vital infrastructure that keeps the economy—and goods and services—moving, including roads, bridges, ports, and freight trains. Businesses that want employees to return to the office know that commute times can depend on potholes and public buses. Traffic View Details
Keywords: by Rachel Layne
  • 06 Aug 2024
  • Op-Ed

What the World Could Learn from America's Immigration Backlash—100 Years Ago

to cultural concerns, would erupt. Think of policies as multigenerational opportunities. While immigration doesn't create economic losses among natives over the medium run, large and sudden inflows of immigrants may generate short-run View Details
Keywords: by Marco Tabellini
  • 19 Oct 2011
  • Research & Ideas

Designing Cities for a Sustainable Future

On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
Keywords: by Garry Emmons; Construction; Real Estate
  • 30 Sep 2002
  • Research & Ideas

Use the Psychology of Pricing To Keep Customers Returning

a product depends on the underlying demand for a product. Managers who offer a scarce resource, such as a private golf course, face a constant battle between maximizing the number of paying customers (in this case, club members) and minimizing View Details
Keywords: by Manda Mahoney
  • 17 Jul 2012
  • First Look

First Look: July 17

(2012) Abstract This paper summarizes research trends and opportunities in the area of managing air transportation demand and capacity. Capacity constraints and resulting congestion and low schedule reliability currently impose large... View Details
Keywords: Sean Silverthorne
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