Conference Calls - Publications - Faculty & Research

01 Aug 2016
Research & Ideas

Retail Execs Underplay Current Performance to Investors--but Why?

typically are presented four to six weeks after the close of a quarter, often involve a conference call by company executives with shareholders and stock analysts. Part of those sessions may include... View Details

Keywords: by Dina Gerdeman; Financial Services

02 Mar 2012
Working Paper Summaries

Short-Termism, Investor Clientele, and Firm Risk

Keywords: by Francois Brochet, Maria Loumioti & George Serafeim

November 2020 (Revised September 2021)
Case

HP Instant Ink: (Self) Disrupting the Consumer Printing Market

By: Elie Ofek, Marco Bertini, Oded Koenigsberg and George Gonzalez

Seeking to disrupt the consumer printing market (before being disrupted by others), and in response to customer pain points, in 2013 HP Inc. launched an ink replenishment service called Instant Ink, where customers pay a monthly subscription fee based on the number of... View Details

Keywords: Printing; Ink; Subscription Model; Customers; Information Infrastructure; Service Delivery; Business Model; Disruption; Growth and Development Strategy

Citation

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07 Sep 2010
Research & Ideas

Mindful Leadership: When East Meets West

teamed with Tibetan Buddhist meditation master Yongey Mingyur Rinpoche to present a conference on "mindful leadership," a secular process to explore the roles of self-awareness and self-compassion in developing strong and... View Details

Keywords: by Sean Silverthorne

17 Apr 2007
First Look

First Look: April 17, 2007

competitive advantage because trust can increase the gains from trade for firms and their suppliers. In this study, we document a particular type of competitive advantage conferred by trust. Using adoption rates of a new product as a case... View Details

Keywords: Martha Lagace

01 Aug 2000
Research & Ideas

A Latin American Vision: New HBS Research Center Opens

the complexities of case writing throughout the region. Conversations also focused on work that the new Center can foster between, and among, Latin American academics and HBS faculty. (The conference in Buenos Aires was preceded by a... View Details

Keywords: by Martha Lagace

06 May 2024
Research & Ideas

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

screen or the conference call as a theater, says Harvard Business School Professor Leslie Perlow, building on the foundational work of sociologist Erving Goffman. “You’re on the frontstage, and that’s for... View Details

Keywords: by Michael Blanding

14 Nov 2023
Research & Ideas

The Network Effect: Why Companies Should Care About Employees’ LinkedIn Connections

In today’s high-tech economy, it’s not just quant skills and R&D know-how that confer competitive advantage. Relationships still matter—maybe more than ever, as social media turbocharges old-fashioned networking. A new study mapped... View Details

Keywords: by Ben Rand

19 May 2009
First Look

First Look: May 19, 2009

legislation, called the Bankruptcy Abuse Prevention and Consumer Protection Act (BAPCPA), became effective on October 17, 2005. This note summarizes key provisions of the new law that affect business bankruptcy reorganization under... View Details

Keywords: Martha Lagace

Research Summary

3D Negotiaton

By: James K. Sebenius

In articles and books, often with David Lax, I have been developing a broad approach to effective negotiation that encompasses three "dimensions." In this "3D" approach, our first dimension — "tactics"-- is the most familiar territory. Tactics are the persuasive... View Details

17 Oct 2023
HBS Case

With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees

delivered at regular intervals and automatically enjoy any upgrades. However, subscriptions have become so widespread that many consumers are starting to feel overwhelmed with what some are calling “subscriptionitis.” And customers have... View Details

Keywords: by Jay Fitzgerald; Consumer Products; Information; Information Technology

30 Apr 2024
Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

basis, were assigned daily sales quotas. For hitting their targets, employees could earn bonuses of up to $2,000 per quarter on top of their quarterly base salary of $7,500. Daily scorecards ranked individual employees against sales goals, and daily View Details

Keywords: by Dina Gerdeman

12 Apr 2022
Book

Racism, Colonialism, and Britain's Legacy of Violence

turned to “trusteeship,” the sacred trust between paternalistic rulers and their subjects. It was a topic that would bedevil other imperial conferences in the years ahead as trusteeship expanded beyond its eighteenth-century British... View Details

Keywords: by Avery Forman

24 Sep 2013
First Look

First Look: September 24

different story to a different audience. The authors illustrate their argument using the case of SAP, the German software company. SAP was the first company to host an "ESG Briefing," a conference View Details

Keywords: Sean Silverthorne

14 Dec 2009
Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

Imagine you've arrived for a meeting at a corporate campus. But now you discover that the conference room is in another building a quarter mile away. Sure, you could walk there but in the rain? Up purrs an automated people mover, a... View Details

Keywords: by Martha Lagace; Transportation

10 Sep 2013
First Look

First Look: September 10

in Conference Calls of Non-U.S. Firms By: Brochet, Francois, Patricia L. Naranjo, and Gwen Yu Abstract—We examine how linguistic complexity affects the capital market reaction to information disclosures. We... View Details

Keywords: Sean Silverthorne

25 Aug 2014
HBS Case

Starbucks Reinvented

plainly what was at stake," he wrote in Onward: How Starbucks Fought for Its Life without Losing Its Soul. The answer, in Schultz's mind, was a three-day conference in New Orleans in October 2008, a moment when the global economy... View Details

Keywords: by Julia Hanna; Food & Beverage

30 Nov 2021
In Practice

What's the Role of Business in Confronting Climate Change?

The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details

Keywords: by Lynn Schenk and Dina Gerdeman

07 Mar 2023
HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

AI system contain bias, she contended, the outputs will contain the same bias, a problem that multiplies as the size of the dataset grows. In 2020, Gebru and Emily Bender, a linguistics professor at the University of Washington, led the submission of a major paper to... View Details

Keywords: by Scott Van Voorhis; Technology

07 Mar 2022
Research & Ideas

Effective Leaders Share the Spotlight with Their Teams

Business School. How managers and employees benefit Using transcripts from earnings conference calls held by Standard & Poor’s 1500 companies, the researchers looked for managers who turned to colleagues... View Details

Keywords: by Pamela Reynolds

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