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- All HBS Web (125)
- Faculty Publications (33)
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- All HBS Web (125)
- Faculty Publications (33)
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- June 2012 (Revised March 2014)
- Case
Best Buy in Crisis
By: John R. Wells and Galen Danskin
In June 2012, Best Buy was in crisis. In 1996, Best Buy overtook Circuit City as the world's leader in consumer electronics retailing; however, 18 years later, Best Buy now found this position threatened. With $51 billion in revenues, it was still the biggest CE... View Details
Keywords: Change Management; Decision Choices and Conditions; Forecasting and Prediction; Competitive Strategy; Ethics; Management Teams; Consumer Products Industry; Electronics Industry; Retail Industry
Wells, John R., and Galen Danskin. "Best Buy in Crisis ." Harvard Business School Case 713-403, June 2012. (Revised March 2014.)
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
make sense?” We are in the midst of a rapidly changing set of circumstances, and it is difficult to know what data points matter. Create regular times to discuss facts that don’t seem to fit the narrative. During a crisis, people tend automatically toward denial, to... View Details
Keywords: by Boris Groysberg and Robin Abrahams
- 25 Oct 2011
- First Look
First Look: October 25
understand the knowledge better. These options present a sourcing paradox: teams cannot reap the advantages of specialized sourcing and the advantages of broad sourcing. They face performance tradeoffs. Further, under some conditions... View Details
Keywords: Sean Silverthorne
- 17 Jan 2023
- In Practice
8 Trends to Watch in 2023
As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
- 15 May 2024
- Research & Ideas
A Major Roadblock for Autonomous Cars: Motorists Believe They Drive Better
automated features, such as cruise control that adjusts to traffic conditions and lane centering, and let the human take control at any point. For others, participants preferred level three, in which the car also monitors and reacts to... View Details
- 29 Jan 2019
- First Look
New Research and Ideas, January 29, 2019
David Grabowski, and David Cutler Abstract— Medicare’s Hospital Readmissions Reduction Program (HRRP) has been credited with lowering risk-adjusted readmission rates for targeted conditions at general acute care hospitals. However, these... View Details
Keywords: Dina Gerdeman
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
Any discussion of the future of retail—or how we work—has to include Walmart. As of 2017, 90 percent of the US population lived within 10 miles of a Walmart store; with 11,766 locations worldwide and $514 billion in annual revenues, the View Details
- 08 Jun 2010
- First Look
First Look: June 8
Retailing, supply chain experts Marshall Fisher and Ananth Raman explain how to use analytics to better manage your inventory for faster turns, fewer discounted offerings, and fatter profit margins. Featuring case studies of retailing... View Details
Keywords: Martha Lagace
- 16 Dec 2014
- First Look
First Look: December 16
the severity of pension plan underfunding, state budget deficits, and the use of high discount rates. Further we find opposing states are subject to more stringent balanced budget requirements and greater political pressure from unions.... View Details
Keywords: Sean Silverthorne
- 29 Apr 2014
- First Look
First Look: April 29
negative trend. For example, to welcome people back to its stores, J.C. Penney ran deep discount sales for Mother's Day and Veterans Day. By November 2013 the retail stores posted positive sales comparisons year over year, the first time... View Details
Keywords: Sean Silverthorne
- 03 Oct 2005
- Research & Ideas
The Truck Driver Who Reinvented Shipping
additional trucks and hired a team of drivers, a move that enabled him to get off the road and look for new customers. For the next two years, his business thrived, but when poor economic conditions forced many of his newly won customers... View Details
- 10 Nov 2003
- Research & Ideas
Globalization: The Strategy of Differences
exploiting differences. Indeed, in their rush to exploit the similarities across borders, multinationals have discounted the original global strategy: arbitrage, the strategy of difference. Of course, we're all familiar with arbitrage in... View Details
Keywords: by Pankaj Ghemawat
- 13 Oct 2009
- Research & Ideas
7 Lessons for Navigating the Storm
first reaction may be that things can't really be that bad. As we learned in the financial crisis, things will likely get a lot worse. To survive the crisis, emerging leaders need to prepare for a long struggle to defend against the worst View Details
Keywords: by Martha Lagace
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
social impact frames on venture evaluations did not apply to men, was not due to perceptions of increased competence, and was not conditional on the gender of evaluators. Taken together, our findings demonstrate that social impact framing... View Details
Keywords: Dina Gerdeman
- 30 Mar 2010
- First Look
First Look: March 30
significant role. An experiment compared a condition where participants sequentially predicted the colored outcomes of a virtual roulette wheel spin with a condition where the wheel's past outcomes were... View Details
Keywords: Sean Silverthorne
- 18 Feb 2009
- First Look
First Look: February 18, 2009
and probabilistic delayed observation of agents' types. I derive conditions in which an advertising principal can set its payment delay to deter rogue agents and to attract solely or primarily good-type agents. Through the savings from... View Details
Keywords: Martha Lagace
- 16 Jul 2008
- Op-Ed
What Should Employers Do about Health Care?
estimate that employers spend 200 to 300 percent more on the indirect costs of poor health than they do on health benefits. The costs of poor health are especially high for chronic conditions such as diabetes, migraines, heart disease,... View Details
- 10 Dec 2013
- First Look
First Look: December 10
regression techniques and identify mostly homogeneous effects throughout the conditional city growth distribution. August 2013 Harvard Business Review The Hidden Benefits of Keeping Teams Intact By: Huckman, Robert S., and Bradley Staats... View Details
Keywords: Sean Silverthorne
- 12 Jul 2004
- Research & Ideas
Michael Porter’s Prescription For the High Cost of Health Care
Aetna, another covered by Blue Cross, and another self-insured. Payers could negotiate, but price changes would have to benefit all patients, not just their own. The cost of treating a medical condition has nothing to do with who the... View Details
- 11 Mar 2014
- First Look
First Look: March 11
Extensions to our model accommodate the possibilities of multiple voucher purchases and firm price re-optimization. Despite the potential benefits of online discount vouchers to certain firms in certain circumstances, our analysis reveals... View Details
Keywords: Sean Silverthorne