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Show Results For
- All HBS Web
(7,453)
- People (21)
- News (1,160)
- Research (5,438)
- Events (7)
- Multimedia (5)
- Faculty Publications (4,484)
- Web
Git and GitHub - Research Computing Services
confused with GitHub , which is a hosting service for Git repositories, the bundle of files and folders that represent your work and the typically-invisible data files that track your changes & history. Other hosting View Details
- March 1987 (Revised June 1987)
- Case
Automatic Data Processing, Inc.: Computer Services
Konsynski, Benn R. "Automatic Data Processing, Inc.: Computer Services." Harvard Business School Case 187-044, March 1987. (Revised June 1987.)
- Web
Usage and Policies - Research Computing Services
someone with an active appointment, is required for access to RCS resources.... Research Computing Platform Terms of Service This Agreement establishes the terms and conditions under which HBS will provide... View Details
- Web
Frequently Asked Questions - Research Computing Services
Help Frequently Asked Questions 3ms Accessing Our Services and Training Can I provide a research collaborator access to the HBSGrid? Non-HBS Collaborators of HBS faculty can gain access to the research View Details
- Web
RCS Offboarding Checklist - Research Computing Services
destroyed. If you plan to purchase your HBS laptop, TSS will remove all HBS productivity software for you; you may need to remove any HBS-licensed research software yourself. HBSGrid cluster– Have you requested a guest user account (if needed)? Should you need to... View Details
- Web
R and Python - Research Computing Services
install this yourself, and the module will be placed in a directory in your home folder. Due to the wrapper scripts that are installed on login nodes, this action must be performed via the back-end, compute nodes. Set up an alias so it's... View Details
- Web
Database Best Practices - Research Computing Services
Data Practices Database Best Practices 4ms Please consider the following before you start building your MariaDB database. What are your goals for the database? Keep in mind for what purposes your database will be used. Once built, will the database be static or will... View Details
- Web
Guidelines for Choosing Resources - Research Computing Services
will not pend as long as it doesn't consume more than the remaining 12 cores. If your work requires resources beyond these limits, please contact Research Computing Services (RCS) so that we can arrange... View Details
- Web
Monitoring Jobs & Troubleshooting - Research Computing Services
if the compute grid is busy. RUNNING: Job is running. COMPLETED: Job has finished and the command(s) have returned successfully (i.e., exit code 0). CANCELLED: Job has been terminated by the user or administrator using bkill. FAILED: Job... View Details
- Web
Responsibilities and Acceptable Use - Research Computing Services
Usage and Policies Responsibilities and Acceptable Use 3ms The HBS research computing environment, composed of a number of servers and services, is a large, shared resource that is often at significant capacity and stores confidential and... View Details
- August 1982 (Revised May 1986)
- Case
Lowe Computer Services: Capacity and Service Level Planning
Cash, James I., Jr. "Lowe Computer Services: Capacity and Service Level Planning." Harvard Business School Case 183-050, August 1982. (Revised May 1986.)
- Web
Software Environments via Conda - Research Computing Services
activate it: conda activate py38 Once actived, you can run the software installed in your environment as usual, i.e. using bsub to start an interactive job . For example, bsub -Is python will run on a compute node the python 3.8 version... View Details
- September 2013 (Revised February 2016)
- Case
GlaxoSmithKline: Sourcing Complex Professional Services
By: Heidi K. Gardner and Silvia Hodges Silverstein
Pharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based selection and law firms' traditional time-based billing with data-driven decision making and an online reverse auction. In... View Details
Keywords: Legal Industry; Procurement; Professional Service Firms; Pricing; Competition; Change Management; Supply Chain Management; Legal Liability; Business Processes; Legal Services Industry; Legal Services Industry
Gardner, Heidi K., and Silvia Hodges Silverstein. "GlaxoSmithKline: Sourcing Complex Professional Services." Harvard Business School Case 414-003, September 2013. (Revised February 2016.)
- April 1981 (Revised June 1986)
- Case
Cunningham, Inc.: Industrial Service Group
Lovelock, Christopher H. "Cunningham, Inc.: Industrial Service Group." Harvard Business School Case 581-022, April 1981. (Revised June 1986.)
- Web
HBS Grid (Computing Environment) Training - Research Computing Services
Training HBS Grid (Computing Environment) Training 2ms HBSGrid Compute Cluster Training Slide deck Using GPUs on the HBSGrid Cluster Slide deck Brown Bags and Lunch & Learns Amping Up Your Research with the (Compute) Grid How much RAM?... View Details
- 2014
- Chapter
Customer Experience and Service Design
By: Uday S. Karmarkar and Uma R. Karmarkar
While services already dominate economic activity in all major economies in the world, there has been curiously little investigation into many aspects of service management. For example, while product design and development have received a great deal of attention, the... View Details
Keywords: Service Design; Service Management; Product Design; Service Operations; Customer Satisfaction; Service Industry
Karmarkar, Uday S., and Uma R. Karmarkar. "Customer Experience and Service Design." Chap. 7 in Managing Consumer Services: Factory or Theater? edited by Enzo Baglieri and Uday Karmarkar, 109–130. Springer, 2014.
- Web
Archiving Your Research Files - Research Computing Services
text file since that file contains instructions on how to uncompress your data. Once you have copied the compressed file and the text files, you should delete the original data files and directory from your account area: researchgrid$ pwd... View Details
- Web
Data Tips & Toolkits - Research Computing Services
Text Similarity tf-idf Cosine similarity Word2Vec GloVe N-gram overlap, which compares the overlap of n-grams (continuous sequences of words) between two texts. You can then apply the Jaccard similarity or cosine similarity scores on the n-gram sets to View Details
- Web
Workshops & Technical Talks - Research Computing Services
Training Training Workshops & Technical Talks 2ms See below for trainings, reference materials, and resources at Harvard and beyond. R R workshop materials (e.g., Intro to R; R Regression models) from Harvard's Institute for Quantitative Social Science (IQSS) .... View Details