Publications

May 2002 (Revised October 2002)
Case

Telewest Communications plc

By: Lynda M. Applegate and Laure Mougeot Stroock

Created in 1992, Telewest has become the second largest broadband communication provider in the United Kingdom, offering telephone, cable television, and cable Internet services, as well as television and online content to the U.K. entertainment market. The first to... View Details

Keywords: Entrepreneurship; Technological Innovation; Growth and Development Strategy; Industry Structures; Competition; Competitive Strategy; Expansion; Telecommunications Industry; Europe; United Kingdom

Research Summary

Understanding Financial Communication Strategy

Greg Miller is investigating financial communication. Financial communication is the process through which managers explain the firm to the external stakeholders. While capital providers are the primary audience for this information, effective financial communication... View Details

06 Nov 2019
Blog Post

Tech Community at HBS

In this Facebook Live conversation about the tech community at HBS, David Homa, the Director of the HBS Digital Initiative, and current students discuss the tech community here and resources available to... View Details

March 1996
Case

African Communications Group

Describes the opportunities that confront the African Communications Group, an entrepreneurial organization that plans to introduce a wireless pay-phone system in Tanzania. Provides a foundation for the analysis of value creation and of value capture. The possibility... View Details

Keywords: Value Creation; Competition; Entrepreneurship; Forecasting and Prediction; Wireless Technology; Telecommunications Industry; Tanzania

December 1979 (Revised December 1980)
Case

Seaside Communications

By: William J. Poorvu

Keywords: Communications Industry

Video

Tech Community Facebook Live

20 Aug 2021
Video

Career Vision Workshop: Community

February 2006 (Revised June 2007)
Case

Atheros Communications

By: Thomas R. Eisenmann and Lauren Barley

Managers at Atheros, a leading provider of wireless local area network chipsets, must decide whether to join a special interest group (SIG) proposed by Intel to end an impasse over standards for the 802.11n (11n), the next generation of "Wi-Fi" technology. Two factions... View Details

Keywords: Intellectual Property; Standards; Wireless Technology; Semiconductor Industry; United States

September 1998 (Revised May 1999)
Case

Arnold Communications

By: Teresa M. Amabile and Jeremiah Weinstock

The new owner and CEO of Arnold Advertising, a relatively small regional agency, aims to build it into Arnold Communications--a much larger, stronger firm competing successfully for national accounts. As part of this growth strategy, the agency develops a process for... View Details

Keywords: Management Practices and Processes; Creativity; Entrepreneurship; Advertising; Business Processes; Brands and Branding; Growth and Development Strategy; Advertising Industry

April 1999 (Revised October 2001)
Case

Motive Communications

By: Jeffrey F. Rayport, Marco Iansiti, Myra M. Hart, William W Chan and Find Findsen

The founders of Motive Communications, Inc., a recent start-up dedicated to reinventing the support chain involved in the delivery of information technology support services, put in place a development process hinged on extensive customer feedback. As part of this, a... View Details

Keywords: Business Startups; Customer Relationship Management; Risk and Uncertainty; Information Technology Industry

July 1988 (Revised December 1988)
Case

Teleport Communications

Oct 05 2018
Tout

Community Values

Dataset

Telegraphic Communication

Awards

Pathfinder Award

By: Stephen A. Greyser

Received the 2009 Pathfinder Award from the Institute for Public Relations. The award is given for significant contribution to the body of knowledge and practice of corporate communications and public relations through scholarly research. View Details

September 2000 (Revised April 2001)
Case

Kana Communications

Kana is a young Internet software company wondering how it should react to the rapid emergence of Application Service Providers (ASPs), firms that host software applications for customers who can reach those via the Internet. ASPs may be a new channel of distribution... View Details

Keywords: Change Management; Internet and the Web; Applications and Software; Distribution Channels; Web Services Industry

October 1998
Case

Conduit Communications

By: William A. Sahlman and Jon Biotti

Keywords: Business Model; Growth and Development Strategy; United Kingdom