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  • All HBS Web  (209)
    • News  (43)
    • Research  (132)
  • Faculty Publications  (36)

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  • All HBS Web  (209)
    • News  (43)
    • Research  (132)
  • Faculty Publications  (36)
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  • 30 May 2005
  • Research & Ideas

Six Steps for Making Your Threat Credible

for it to back away from the public commitment he made. If the company now fails to respond with a competitive bid, it is likely to take a greater hit in the stock market than if he had simply kept quiet and let you bid. By increasing the... View Details
Keywords: by Deepak Malhotra
  • 16 Oct 2023
  • HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

want from the airline.” The strategy also made good business sense because after all, Bastian told his managers and executives, “If you take care of your people, they take care of your customers.” In committing to the strategy for the... View Details
Keywords: by Lane Lambert; Air Transportation
  • 29 Jul 2002
  • Research & Ideas

Time Pressure and Creativity: Why Time is Not on Your Side

supports, putting together diversely skilled teams that communicate well, are mutually committed to the work, and constructively discuss ideas); supervisory encouragement (team leaders who communicate effectively with the group, value... View Details
Keywords: by Sean Silverthorne; Education; Fine Arts
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

in a mutual caring way and also to help their firm excel. The designer can encourage this by fostering firm-wide symbols, rituals, and norms. However, any such social contract must be a mutual commitment to... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 19 Mar 2013
  • First Look

First Look: March 19

making use of a local app-development company; using an outsourcing platform like oDesk; contracting with Dashfire, a friend's company that charges low fees for product development in exchange for equity; or finding and hiring a CTO or... View Details
Keywords: Sean Silverthorne
  • 05 Apr 2004
  • Research & Ideas

Six Ways to Build Trust in Negotiations

had handled the account to find out the concerns Impress had had before the conflict escalated. She arranged to offer Impress a few perks in a new contract as a show of good faith. She asked the president of another RLX client, who knew... View Details
Keywords: by Deepak Malhotra
  • 03 Jul 2018
  • First Look

New Research and Ideas, July 3, 2018

basis of systematic performance. Focusing on relative total shareholder returns (rTSR), the predominant metric specified in these contracts and used by market participants to evaluate managers, we document that 60% of firms—those that... View Details
Keywords: Dina Gerdeman
  • 26 Apr 2022
  • Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

founders “had no hierarchy between themselves, committed to consensus-based decision-making and agreed that clear communication should be a core value of their start-up, going as far as to conduct regular 360-degree reviews of one... View Details
Keywords: by Ranjay Gulati
  • 03 Dec 2020
  • Research & Ideas

Cut Payroll Costs with Transparency, Fairness, and Compassion

and their health.” · In a memo to employees, Morgan Stanley’s CEO, James Gorman, wrote, “While long term we can’t be sure how this will play out, we want to commit to you that there will not be a reduction in force at Morgan Stanley in... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 17 Apr 2022
  • Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

example of what Nelson calls “the ethical slide” into shady or illegal actions. “People who stay in that kind of system, they get used to it,” she says. “Either nothing happens [to you] when you commit misconduct, or you’re rewarded. And... View Details
Keywords: by Lane Lambert
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

practice; a commitment to use specialized knowledge for the public good, and a renunciation of the goal of profit maximization, in return for professional autonomy and monopoly power; a code of ethics, with provisions for monitoring... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 31 Aug 2021
  • Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

product. De Beers also used a consolidation strategy by creating a Central Selling Organization with exclusive contracts with diamond sellers, and also developed a club for the world’s premier diamond buyers, such as Tiffany & Co.,... View Details
Keywords: by Jay Fitzgerald
  • 23 Jun 2003
  • Research & Ideas

Building a Better Buyer-Seller Relationship

marketing is buyer behavior," said Narayandas. From Transaction To Commitment To explain how he has come to answer question three—how to convert a customer from a transactional to a relationship orientation—Narayandas answered with a... View Details
Keywords: by Martha Lagace
  • 19 Sep 2005
  • Research & Ideas

Rethinking Company Loyalty

Few business leaders would deny the importance of organizational loyalty; perhaps fewer still believe they can achieve it the way they once did. After all, the lifetime contract expired long ago, and your people—especially your best... View Details
Keywords: by Lauren Keller Johnson
  • 18 Nov 2002
  • Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

competitors can get away with paying off officials—either public or corporate—to win major contracts or secure exemptions from health, safety, or other requirements. On the other hand, a background of corruption can sometimes make it... View Details
Keywords: by Carla Tishler
  • 14 Jul 2020
  • Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

“relational contracts”: contracts enforced by mutual, informal understandings rather than by the courts. Improved the effectiveness and reach of their internal communication, which often directly involved the CEO to show View Details
Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa
  • 24 Mar 2015
  • First Look

First Look: March 24

https://cb.hbsp.harvard.edu/cbmp/product/515054-PDF-ENG Harvard Business School Case 915-401 Peter Guber: The 'Me' vs. 'We' Brand Well-known film producer Peter Guber must decide whether to commit to a time-consuming personal project. He... View Details
Keywords: Sean Silverthorne
  • 27 Jan 2009
  • First Look

First Look: January 27, 2009

Carbonell-Nicolau and Diego Comin Publication:Journal of Quantitative Analysis in Sports (forthcoming) Abstract This paper designs and implements an empirical test to discern whether the parties to a contract are able to View Details
Keywords: Martha Lagace
  • 02 Aug 2024
  • HBS Case

How a Mission to Cut Food Waste Launched a Multimillion-Dollar Venture

On a hectic Friday in October 2016, Josh Domingues wondered if he had made a mistake quitting the security of a well-paying job managing contracts for professional hockey players to start a new venture selling nearly expired groceries at... View Details
Keywords: by Lane Lambert; Technology; Information Technology
  • 01 Aug 2017
  • First Look

First Look at New Research and Ideas, August 1

July 31, 2017 AIDS A Commitment Contract to Achieve Virologic Suppression in Poorly Adherent Patients with HIV/AIDS By: Alsan, Marcella, John Beshears, Wendy S. Armstrong, James J. Choi, Brigitte C. Madrian,... View Details
Keywords: Sean Silverthorne
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