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- All HBS Web (204)
- Faculty Publications (32)
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- 29 Jul 2002
- Research & Ideas
Time Pressure and Creativity: Why Time is Not on Your Side
supports, putting together diversely skilled teams that communicate well, are mutually committed to the work, and constructively discuss ideas); supervisory encouragement (team leaders who communicate effectively with the group, value... View Details
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
example of what Nelson calls “the ethical slide” into shady or illegal actions. “People who stay in that kind of system, they get used to it,” she says. “Either nothing happens [to you] when you commit misconduct, or you’re rewarded. And... View Details
Keywords: by Lane Lambert
- 19 Mar 2013
- First Look
First Look: March 19
making use of a local app-development company; using an outsourcing platform like oDesk; contracting with Dashfire, a friend's company that charges low fees for product development in exchange for equity; or finding and hiring a CTO or... View Details
Keywords: Sean Silverthorne
- 30 May 2005
- Research & Ideas
Six Steps for Making Your Threat Credible
for it to back away from the public commitment he made. If the company now fails to respond with a competitive bid, it is likely to take a greater hit in the stock market than if he had simply kept quiet and let you bid. By increasing the... View Details
Keywords: by Deepak Malhotra
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
had handled the account to find out the concerns Impress had had before the conflict escalated. She arranged to offer Impress a few perks in a new contract as a show of good faith. She asked the president of another RLX client, who knew... View Details
Keywords: by Deepak Malhotra
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
founders “had no hierarchy between themselves, committed to consensus-based decision-making and agreed that clear communication should be a core value of their start-up, going as far as to conduct regular 360-degree reviews of one... View Details
Keywords: by Ranjay Gulati
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
in a mutual caring way and also to help their firm excel. The designer can encourage this by fostering firm-wide symbols, rituals, and norms. However, any such social contract must be a mutual commitment to... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- 03 Jul 2018
- First Look
New Research and Ideas, July 3, 2018
basis of systematic performance. Focusing on relative total shareholder returns (rTSR), the predominant metric specified in these contracts and used by market participants to evaluate managers, we document that 60% of firms—those that... View Details
Keywords: Dina Gerdeman
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
product. De Beers also used a consolidation strategy by creating a Central Selling Organization with exclusive contracts with diamond sellers, and also developed a club for the world’s premier diamond buyers, such as Tiffany & Co.,... View Details
Keywords: by Jay Fitzgerald
- 03 Dec 2020
- Research & Ideas
Cut Payroll Costs with Transparency, Fairness, and Compassion
and their health.” · In a memo to employees, Morgan Stanley’s CEO, James Gorman, wrote, “While long term we can’t be sure how this will play out, we want to commit to you that there will not be a reduction in force at Morgan Stanley in... View Details
Keywords: by Boris Groysberg and Sarah Abbott
- 23 Jun 2003
- Research & Ideas
Building a Better Buyer-Seller Relationship
marketing is buyer behavior," said Narayandas. From Transaction To Commitment To explain how he has come to answer question three—how to convert a customer from a transactional to a relationship orientation—Narayandas answered with a... View Details
Keywords: by Martha Lagace
- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
competitors can get away with paying off officials—either public or corporate—to win major contracts or secure exemptions from health, safety, or other requirements. On the other hand, a background of corruption can sometimes make it... View Details
Keywords: by Carla Tishler
- 19 Sep 2005
- Research & Ideas
Rethinking Company Loyalty
Few business leaders would deny the importance of organizational loyalty; perhaps fewer still believe they can achieve it the way they once did. After all, the lifetime contract expired long ago, and your people—especially your best... View Details
Keywords: by Lauren Keller Johnson
- 21 Feb 2005
- Op-Ed
Is Business Management a Profession?
practice; a commitment to use specialized knowledge for the public good, and a renunciation of the goal of profit maximization, in return for professional autonomy and monopoly power; a code of ethics, with provisions for monitoring... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
“relational contracts”: contracts enforced by mutual, informal understandings rather than by the courts. Improved the effectiveness and reach of their internal communication, which often directly involved the CEO to show View Details
- 28 Oct 2013
- Research & Ideas
Book Excerpt: The Good Struggle: Responsible Leadership in an Unforgiving World
unconventional way. We typically think of commitments as deep, abiding pledges that individuals and organizations will do absolutely all they can to make good on. In contrast, the kind of commitments that... View Details
Keywords: by Joseph L. Badaracco
- 29 Sep 2008
- Research & Ideas
How Economics May Lead to Better Football Games
game. The best match is one between the teams ranked first and second in the coaches' or sportswriters' polls. If those two teams play each other, the winner can claim to be the national champion. But for many years, athletic conferences used to sign View Details
- 13 Oct 2010
- First Look
First Look: October 13, 2010
to each strategy. By "inviting in the lions" to critique your idea—and being prepared for them—you'll capture busy people's attention, help them grasp your proposal's value, and secure their commitment to implementing the... View Details
Keywords: Sean Silverthorne
- 01 Aug 2017
- First Look
First Look at New Research and Ideas, August 1
July 31, 2017 AIDS A Commitment Contract to Achieve Virologic Suppression in Poorly Adherent Patients with HIV/AIDS By: Alsan, Marcella, John Beshears, Wendy S. Armstrong, James J. Choi, Brigitte C. Madrian,... View Details
Keywords: Sean Silverthorne
- 11 Aug 2014
- HBS Case
The Business of Behavioral Economics
Behavioral Economics. Here's how StickK works. The user selects a goal—like losing weight—and pledges a certain amount of money toward achieving it. Then a referee—often a friend—is chosen and a contract signed. If the goal is achieved,... View Details