Commitment Contract - Publications - Faculty & Research

12 Mar 2019
First Look

New Research and Ideas, March 12, 2019

successful dual-purpose companies build a commitment to creating both economic and social value into their core activities. This approach, which they call hybrid organizing, includes: setting and monitoring social goals alongside... View Details

Keywords: Dina Gerdeman

16 Oct 2023
HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

want from the airline.” The strategy also made good business sense because after all, Bastian told his managers and executives, “If you take care of your people, they take care of your customers.” In committing to the strategy for the... View Details

Keywords: by Lane Lambert; Air Transportation

12 Apr 2022
Book

Racism, Colonialism, and Britain's Legacy of Violence

Britain’s 20th century empire was the largest in human history, with a quarter of the world’s land and nearly 700 million people. Yet the empire drew its strength from violence. That’s the conclusion Harvard Business School Professor Caroline Elkins draws in her new... View Details

Keywords: by Avery Forman

28 Sep 2010
First Look

First Look: September 28, 2010

provides rich insights into how contracts between labels and artists are structured and how advances in technology are impacting the music industry and its players. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/511031-PDF-ENG... View Details

Keywords: Sean Silverthorne

29 Jul 2002
Research & Ideas

Time Pressure and Creativity: Why Time is Not on Your Side

supports, putting together diversely skilled teams that communicate well, are mutually committed to the work, and constructively discuss ideas); supervisory encouragement (team leaders who communicate effectively with the group, value... View Details

Keywords: by Sean Silverthorne; Education; Fine Arts

Web

Business History - Faculty & Research

margins of academic discourses and their own institutions. There was a constant struggle to define the borders of the field and the central research questions that it sought to answer. However, the commitment to engage with the... View Details

Web

HBS - The year in Review

dining services suppliers, the long-standing contract with Restaurant Associates (RA) was extended. Restaurant Associates’ approach to service and hospitality, including the culture of hospitality, View Details

Web

Business & Environment - Faculty & Research

transient investors. This result is more pronounced for firms with high growth opportunities, not controlled by a family, operating in 'sin' industries, and exhibiting commitment to IR. I find that the results are robust to the inclusion... View Details

Web

Health Care - Faculty & Research

non-financial reward. The analysis yields three main findings. First, non-financial rewards are more effective at eliciting effort than either financial rewards or the volunteer contract and are also the most cost-effective of the four... View Details

17 Apr 2022
Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

example of what Nelson calls “the ethical slide” into shady or illegal actions. “People who stay in that kind of system, they get used to it,” she says. “Either nothing happens [to you] when you commit misconduct, or you’re rewarded. And... View Details

Keywords: by Lane Lambert

19 Mar 2013
First Look

First Look: March 19

making use of a local app-development company; using an outsourcing platform like oDesk; contracting with Dashfire, a friend's company that charges low fees for product development in exchange for equity; or finding and hiring a CTO or... View Details

Keywords: Sean Silverthorne

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

had handled the account to find out the concerns Impress had had before the conflict escalated. She arranged to offer Impress a few perks in a new contract as a show of good faith. She asked the president of another RLX client, who knew... View Details

Keywords: by Deepak Malhotra

30 May 2005
Research & Ideas

Six Steps for Making Your Threat Credible

for it to back away from the public commitment he made. If the company now fails to respond with a competitive bid, it is likely to take a greater hit in the stock market than if he had simply kept quiet and let you bid. By increasing the... View Details

Keywords: by Deepak Malhotra

Web

Career Re-Entry & Flexible Work - Alumni

ready. Taking a Step Back Even the most ambitious and accomplished of HBS professionals will want, or need, to step back from business commitments to address more personal concerns, such as: Childcare and family growth Elder care and... View Details

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

in a mutual caring way and also to help their firm excel. The designer can encourage this by fostering firm-wide symbols, rituals, and norms. However, any such social contract must be a mutual commitment to... View Details

Keywords: by Paul Lawrence & Nitin Nohria

26 Apr 2022
Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

founders “had no hierarchy between themselves, committed to consensus-based decision-making and agreed that clear communication should be a core value of their start-up, going as far as to conduct regular 360-degree reviews of one... View Details

Keywords: by Ranjay Gulati

Web

Social Enterprise - Faculty & Research

boardrooms, consistently ranking at the bottom of some two dozen possible priorities. Many years ago labor conditions in Asian contract factories prompted Nike board member Jill Ker Conway to lobby for a board-level corporate... View Details

31 Aug 2021
Book

Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate

product. De Beers also used a consolidation strategy by creating a Central Selling Organization with exclusive contracts with diamond sellers, and also developed a club for the world’s premier diamond buyers, such as Tiffany & Co.,... View Details

Keywords: by Jay Fitzgerald

03 Jul 2018
First Look

New Research and Ideas, July 3, 2018

basis of systematic performance. Focusing on relative total shareholder returns (rTSR), the predominant metric specified in these contracts and used by market participants to evaluate managers, we document that 60% of firms—those that... View Details