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  • All HBS Web  (466)
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Show Results For

  • All HBS Web  (466)
    • People  (1)
    • News  (140)
    • Research  (164)
    • Multimedia  (3)
  • Faculty Publications  (152)
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  • 03 Jun 2009
  • Working Paper Summaries

It Is Okay for Artists to Make Money…No, Really, It’s Okay

Keywords: by Robert D. Austin & Lee Devin; Entertainment & Recreation
  • Editorial

Moving Forward

By: George Serafeim
Commerce, the synthesis of entrepreneurship and business, has been one of the most powerful institutions the world has ever seen. Commerce unlocks the highest human potential for creativity, innovation, and discovery. View Details
Keywords: Change; Europe; Turnaround; Leadership; Change Management; Management Practices and Processes; Entrepreneurship; Europe
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Serafeim, George. "Moving Forward." Business Partners 15, no. 82 (January–February 2016): 38–39.
  • September 2017 (Revised November 2018)
  • Case

Marriott International: The Next 90 Years

By: Chiara Farronato and Gary Pisano
The case examines how Marriott should respond to the potential threats from new home-sharing platforms and the rise of online travel agencies. In 2017 Marriott was the largest hotel chain, with more than one million rooms and 7% of worldwide room supply. In the... View Details
Keywords: Airbnb; Competitiveness; Threats; Disruption; Lodging Industry; Long-term Growth; Loyalty Program; Marriot; Online Platforms; Online Travel Agencies; Digital Platforms; Disruptive Innovation; Competitive Strategy; Competition; Customer Focus and Relationships; Customer Satisfaction; Internet and the Web; Tourism Industry; Travel Industry; Accommodations Industry
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Farronato, Chiara, and Gary Pisano. "Marriott International: The Next 90 Years." Harvard Business School Case 618-017, September 2017. (Revised November 2018.)
  • 2009
  • Book

Who Killed Health Care? America's $2 Trillion Medical Problem—and the Consumer-Driven Cure

By: Regina Herzlinger
A best seller in its category, with many printings. It has been recognized by the U.S. Chamber of Commerce as one of the books that made a difference in public policy in 2008. View Details
Keywords: Policy; Government Administration; Health Care and Treatment; United States
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Herzlinger, Regina. Who Killed Health Care? America's $2 Trillion Medical Problem—and the Consumer-Driven Cure. McGraw-Hill, 2009.
  • February 2017
  • Case

Eve Hall: The African American Investment Fund in Milwaukee

By: Steven Rogers and Alterrell Mills
The case highlights the role of minority chambers of commerce and the background of Eve Hall, a well-regarded multi-sector leader asked to revive Wisconsin's African-American chamber. This case study examines the lending options that a minority chamber of commerce... View Details
Keywords: Business Organization; Business Plan; Change Management; Demographics; Diversity Characteristics; Ethnicity Characteristics; Race Characteristics; Investment Fund; Cost Of Capital; Banks And Banking; Micro Finance; Interest Rates; Business Or Company Management; Management Styles; Management Succession; Mission And Purpose; Organizational Culture; Leadership Style; Leadership Change; Business And Community Relations; Nonprofit Organizations; Wealth And Poverty; Organizations; Diversity; Ethnicity; Race; Small Business; Entrepreneurship; Financing and Loans; Decision Choices and Conditions; Employment Industry; Public Administration Industry; Financial Services Industry; Service Industry; United States; Wisconsin
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Rogers, Steven, and Alterrell Mills. "Eve Hall: The African American Investment Fund in Milwaukee." Harvard Business School Case 317-076, February 2017.
  • December 2001
  • Case

Alibaba.com (B)

By: F. Warren McFarlan and Fred Young
The challenges the largest Chinese electronic commerce company faces many challenges at the end of 2001. This case describes how it has completely reoriented its strategy in the past 12 months to become a B-to-B company. The key question is: Will it work and what... View Details
Keywords: Business or Company Management; Business Strategy; Internet and the Web; Problems and Challenges; Information Technology Industry; China; United States
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McFarlan, F. Warren, and Fred Young. "Alibaba.com (B)." Harvard Business School Case 302-073, December 2001.
  • March 1996 (Revised August 1996)
  • Case

Open Market, Inc.: Managing in a Turbulent Environment

By: Lynda M. Applegate and Janis Lee Gogan
Presents the story of Open Market, Inc., one of numerous companies formed in 1994 to engage in electronic commerce over the Internet. This case examines the company's development--its business strategy and organization evolution--as the company increased in size and... View Details
Keywords: Business Strategy; Growth and Development; Business Startups; Internet and the Web; Change; Growth and Development Strategy; Organizations; Web Services Industry
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Applegate, Lynda M., and Janis Lee Gogan. "Open Market, Inc.: Managing in a Turbulent Environment." Harvard Business School Case 196-097, March 1996. (Revised August 1996.)
  • January 1995 (Revised July 1996)
  • Background Note

Paving the Information Superhighway

By: Lynda M. Applegate, Geoffrey Bock and Janis Lee Gogan
Examines solutions to many of the information-sharing problems that limit growth of electronic commerce on the Internet. Serves as a basic primer for the use of electronic information exchange. While familiarizing the student with the basic tenets and terminology of... View Details
Keywords: Internet and the Web; Knowledge Sharing; Problems and Challenges; Retail Industry; Information Technology Industry
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Applegate, Lynda M., Geoffrey Bock, and Janis Lee Gogan. "Paving the Information Superhighway." Harvard Business School Background Note 195-202, January 1995. (Revised July 1996.)
  • March 2024 (Revised July 2024)
  • Case

The CHIPS Program Office

By: Mitchell B. Weiss and Sebastian Negron-Reichard
In February 2023, U.S. Commerce Secretary Gina Raimondo weighed signing off on a Notice of Funding Opportunity (“NOFO”) with at least one unconventional provision: a pre-application (“pre-app”) to the actual application for parts of $39 billion in direct semiconductor... View Details
Keywords: Entrepreneurship; Public Sector; Government Administration; Government Legislation; Motivation and Incentives; Semiconductor Industry; Public Administration Industry; United States
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Weiss, Mitchell B., and Sebastian Negron-Reichard. "The CHIPS Program Office." Harvard Business School Case 824-094, March 2024. (Revised July 2024.)
  • November 2022
  • Technical Note

National Security and Transnational Capitalism

By: Meg Rithmire
Though the relationship between national security and transnational commerce had long been interrogated and contested, the 2020s saw the escalation of concerns about insecurity and interdependence. These concerns manifested in a suite of institutional innovations and... View Details
Keywords: Capitalism; National Security; Globalization
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Rithmire, Meg. "National Security and Transnational Capitalism." Harvard Business School Technical Note 723-016, November 2022.
  • November 2021 (Revised March 2022)
  • Case

Pacesetters

By: Jeffrey J. Bussgang and Mel Martin
City Sealcoating CEO Keith Chaney had just publicly called out the Boston Chamber of Commerce for their slow progress on their supplier diversity program, Pacesetters. Established in 2018 by regional business leaders, Pacesetters was supposed to facilitate... View Details
Keywords: Racial Wealth Gap; Procurement; Suppliers; Diversity; Programs; Small Business; Restructuring; Contracts; United States; Boston
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Bussgang, Jeffrey J., and Mel Martin. "Pacesetters." Harvard Business School Case 322-019, November 2021. (Revised March 2022.)
  • 03 Sep 2024
  • Cold Call Podcast

How the US Government Is Innovating in Its Efforts to Fund Semiconductor Manufacturing

Keywords: Re: Mitchell B. Weiss; Semiconductor; Public Administration
  • May 1996
  • Case

China Internet Corporation: http://www.China.Com

Tells the story of the China Internet Corp. (CIC), which was founded to serve both businesses wishing to conduct electronic commerce within China and those intending to trade with companies within China. The company provides access and advertising to companies; it does... View Details
Keywords: Internet; Growth and Development Strategy; Web Services Industry; China
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Sviokla, John J., and Theodore H. Clark. "China Internet Corporation: http://www.China.Com." Harvard Business School Case 396-299, May 1996.
  • March 1998 (Revised March 1999)
  • Case

Dell Online

By: V. Kasturi Rangan and Marie Bell
Dell started online commerce for its PCs in 1996, and by 1997 had achieved a sales rate of $3 million a day. The case describes the internal process that led to these dramatic results and poses the question of how the firm should leverage this activity to meet Michael... View Details
Keywords: Consumer Behavior; Market Transactions; Goals and Objectives; Business Processes; Distribution Channels; Internet and the Web; Information Infrastructure; Competitive Advantage; Computer Industry; Retail Industry
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Rangan, V. Kasturi, and Marie Bell. "Dell Online." Harvard Business School Case 598-116, March 1998. (Revised March 1999.)
  • April 2025
  • Case

The CHIPS Program Office (Abridged)

By: Mitch Weiss and Sebastian Negron-Reichard
In February 2023, U.S. Commerce Secretary Gina Raimondo weighed signing off on a Notice of Funding Opportunity (“NOFO”) with at least one unconventional provision: a pre-application (“pre-app”) to the actual application for parts of $39 billion in direct semiconductor... View Details
Keywords: Entrepreneurship; Public Sector; Government Administration; Government Legislation; Motivation and Incentives; Semiconductor Industry; Public Administration Industry; United States
Citation
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Weiss, Mitch, and Sebastian Negron-Reichard. "The CHIPS Program Office (Abridged)." Harvard Business School Case 825-192, April 2025.
  • June 2022
  • Teaching Plan

Pacesetters

By: Jeffrey J. Bussgang and Mel Martin
Teaching Plan for HBS Case No. 322-019. City Sealcoating CEO Keith Chaney had just publicly called out the Boston Chamber of Commerce for their slow progress on their supplier diversity program, Pacesetters. Established in 2018 by regional business leaders,... View Details
Keywords: Minority-owned Businesses; Procurement; Racial Wealth Gap; Diversity; Small Business; Restructuring; Contracts; Goals and Objectives; Performance Improvement; Performance Evaluation; United States; Massachusetts
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Bussgang, Jeffrey J., and Mel Martin. "Pacesetters." Harvard Business School Teaching Plan 822-101, June 2022.
  • Research Summary

The Early Evolution of Business Groups: A Study of Diversification and Spinoffs by Vietnam's First Generation of Entrepreneurs

This study, done in collaboration with the Vietnam Chamber of Commerce and Industry and the Central Institute for Economic Management, examines the experience of 95 successful Vietnamese entrepreneurs first surveyed in 1999.  The project aims to build and analyze... View Details
  • October 1998 (Revised August 1999)
  • Case

Amazon.com--Going Public

By: William A. Sahlman and Laurence E. Katz
Amazon.com, an early pioneer in electronic commerce, prepares its initial public offering in the face of turbulent market conditions. Joy Covey, Amazon.com's CFO and the case protagonist, discusses the risks and opportunities of going public and the nature of... View Details
Keywords: Going Public; Risk and Uncertainty; Business Model; Financial Strategy; Business Strategy; Initial Public Offering; Electronics Industry; Retail Industry
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Sahlman, William A., and Laurence E. Katz. "Amazon.com--Going Public." Harvard Business School Case 899-003, October 1998. (Revised August 1999.)
  • 19 May 2009
  • First Look

First Look: May 19, 2009

inclination to take offense that often attends the close juxtaposition of art and commerce, which was very much in evidence at that AoM symposium in Philadelphia, the interests of art, artists, and business can be best served if more View Details
Keywords: Martha Lagace
  • March 1993 (Revised June 1995)
  • Case

Singapore TradeNet: The Tale Continues

By: Lynda M. Applegate, John L. King and Boon-Siong Neo
Continues the story of Singapore Network Services Pte. Ltd. (SNS), which was created to initiate and manage the creation of value-added networks for trade and other aspects of commerce in the island nation of Singapore. SNS built on its TradeNet experience to develop... View Details
Keywords: Internet and the Web; Information Infrastructure; Internet and the Web; Profit Sharing; Partners and Partnerships; Trade; Business and Government Relations; Web Services Industry; Singapore
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Applegate, Lynda M., John L. King, and Boon-Siong Neo. "Singapore TradeNet: The Tale Continues." Harvard Business School Case 193-136, March 1993. (Revised June 1995.)
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