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Publications

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  • 03 Jan 2008
  • What Do You Think?

Does Judgment Trump Experience?

of the book, in discussing the importance of self-knowledge, it is posited that judgment capability (my italics) is a function of experience. At the risk of oversimplification, according to the authors, good judgment is characterized as a... View Details
Keywords: by Jim Heskett
  • 21 Mar 2011
  • Research & Ideas

Are We Thinking Too Little, or Too Much?

decision. There's a paralysis that can come with thinking too much." Norton explores this idea in From Thinking Too Little to Thinking Too Much: A Continuum of Decision Making, an article he co-wrote with Duke University's Dan Ariely for Wiley Interdisciplinary... View Details
Keywords: by Carmen Nobel
  • 31 Jul 2006
  • Research & Ideas

When Not to Trust Your Gut

negotiators believe they are capable of distinguishing between situations in which they can safely rely on intuition from those that require more careful thought—but often they are wrong. In fact, most of us trust our intuition more than... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
  • 14 Jun 2011
  • First Look

First Look: June 14

Business School Case 611-069 InterfaceRAISE is a sustainability management consulting firm created to leverage the capabilities of its parent company Interface, Inc., a carpet manufacturer recognized as a global leader in corporate... View Details
Keywords: Sean Silverthorne
  • 26 Nov 2013
  • First Look

First Look: November 26

Thinking-Not Feeling-Jobs By: Waytz, Adam, and Michael I. Norton Abstract—Technological innovations have produced robots capable of jobs that, until recently, only humans could perform. The present research explores the psychology of... View Details
Keywords: Sean Silverthorne
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

http://www.oup.com/us/catalog/general/subject/Politics/AmericanPolitics/?view=usa&ci=9780199781911 An fMRI Investigation of Racial Paralysis Authors:Michael I. Norton, Malia F. Mason, Joseph A. Vandello, Andrew Biga, and Rebecca Dyer Publication:Social View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • Web

2016 Symposium - Race, Gender & Equity

leadership roles at Microsoft, Kieran created a linguistic services platform for developers, introducing natural language processing capabilities to Windows developers for the first time. She also led a cross-company engineering effort... View Details
  • 13 Oct 2015
  • First Look

October 13, 2015

Shiv, and Rebecca M.C. Spencer Abstract—Conventional wisdom and studies of unconscious processing suggest that sleeping on a choice may improve decision making. Though sleep has been shown to benefit several cognitive tasks, including... View Details
  • 20 Sep 2006
  • Research & Ideas

The Power of Ordinary Practices

There are two myths in defining creativity. One is the genius myth—that creativity is tied to genius. To the contrary, I've found that although some people have extreme levels of talent, everyone with normal human capacities is capable of... View Details
Keywords: Re: Teresa M. Amabile
  • 30 Jul 2013
  • First Look

First Look: July 30

programs requires more than providing accessible, affordable care; it requires understanding what makes both end users and providers tick. By understanding the cognitive processes underlying our choices and applying the tools of... View Details
Keywords: Anna Secino
  • 05 Oct 2010
  • First Look

First Look: October 5, 2010

supplier capabilities and hence about future supplier performance. This paper presents a multi-period model of service level competition among suppliers selling substitutable products to a customer that engages in supply learning. We... View Details
Keywords: Sean Silverthorne
  • 09 Feb 2017
  • News

Turning Disorder into Opportunity

listen, realizing that the boy was releasing the small stones at consistent intervals. The young man had a terrific gift for precision and a keen focus, revealing capabilities that reached beyond his disabilities. The encounter... View Details
Keywords: Jennifer Myers
  • 23 Jun 2015
  • First Look

First Look: June 23, 2015

Abstract—Sarcasm is ubiquitous in organizations. Despite its prevalence, we know surprisingly little about the cognitive experiences of sarcastic expressers and recipients or their behavioral implications. The current research proposes... View Details
Keywords: Sean Silverthorne
  • 06 Sep 2011
  • Research & Ideas

The Power of Leadership Groups for Staying on Track

intelligence, believes that "EQ competencies are not innate talents, but rather learned capabilities that can be developed to achieve outstanding performance." He continues, "High levels of cognitive ability... View Details
Keywords: by Bill George
  • 23 May 2000
  • Research & Ideas

The Emerging Art of Negotiation

methods, however, also place constraints on the negotiation since they prevent people from learning enough about each other's interests to strive for the best possible outcome. Experiments also indicate, however, that negotiating teams can have distinct advantages,... View Details
Keywords: by Martha Lagace
  • 22 Apr 2014
  • First Look

First Look: April 22

Finance and Mathematics Courses By: Cole, Shawn, Anna Paulson, and Gauri Kartini Shastry Abstract—Financial literacy and cognitive capabilities are convincingly linked to the quality of financial... View Details
Keywords: Sean Silverthorne
  • 28 Jun 2016
  • First Look

June 28, 2016

competition. They do so by initially differentiating themselves to develop distinctive capabilities, but subsequently integrate these capabilities with those of the core units. At the corporate level, the new units demonstrate their value... View Details
Keywords: Sean Silverthorne
  • 12 May 2009
  • First Look

First Look: May 12, 2009

http://www.hbs.edu/research/pdf/09-078.pdf Deep Dives: The Role of Top Management in Linking Relevant Capabilities to Core Activities Authors:Howard H. Yu and Joseph L. Bower Abstract The inability of established firms to make necessary... View Details
Keywords: Martha Lagace
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

Flexibility: The Role of Cognitive and Emotional Framing in Innovation Adoption by Incumbent Firms By: Raffaelli, Ryan, Mary Ann Glynn, and Michael Tushman Abstract—Why do incumbent firms frequently reject non-incremental innovations?... View Details
Keywords: Dina Gerdeman
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

watchmaking, the study’s analysis reveals how technology reemergence is a decidedly cognitive process, unfolding in two phases: a first phase marked by a redefinition of meanings and values associated with the legacy technology and... View Details
Keywords: Sean Silverthorne