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Publications

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Filter Results: (75) Arrow Down Arrow Up

Show Results For

  • All HBS Web  (75)
    • News  (8)
    • Research  (63)
    • Multimedia  (1)
  • Faculty Publications  (28)

Show Results For

  • All HBS Web  (75)
    • News  (8)
    • Research  (63)
    • Multimedia  (1)
  • Faculty Publications  (28)
← Page 3 of 75 Results →
  • 08 Mar 2016
  • First Look

March 8, 2016

often work directly with the companies they study. I then survey the factors that influence the quality of UGC. Quality is influenced by factors including promotional content, peer effects between contributors, biases of contributors, and... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

“perceptual narrowing” (hyperfocus on the task at hand with no attention to the environment), and behavioral conformity. As a leader, you can help fight these cognitive biases by being aware of them.... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 24 Oct 2016
  • Research & Ideas

Bernie Madoff Explains Himself

in history. “Madoff is an extreme case in many ways, but in other ways, he is just someone who fell prey to biases and the tendency to rationalize” Madoff’s phone-time allowance was limited, and he saved much of it for his conversations... View Details
Keywords: by Carmen Nobel; Financial Services
  • 02 Jun 2022
  • Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

and that’s what happened—catalytically—in the science of happiness. Morrell: You’ve been deep in this topic for almost two decades. How have you seen the field evolve and change? Brooks: It’s become a lot more cognitive and... View Details
Keywords: by Dan Morrell
  • 07 Aug 2013
  • What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

reasoning, no more human 'interference' replacing hordes of managers. What will one do with those?" Yan Song reminded us that, "As long as there is still mystery and new discovery to be made in life, human judgment will remain indispensable." Are we... View Details
Keywords: by James Heskett
  • Blog

Is AI Coming for Your Job?

cognitive work. Many people in such roles have been insulated from automation and globalization. That is about to change. The change is likely to follow a path similar to one a character in Ernest Hemingway's The Sun Also Rises used to... View Details
  • 01 Oct 2014
  • What Do You Think?

Is Too Much Focus a Problem?

available (searching for the lost key at night under the street light where the light is better), limiting options to what's placed in front of us, biases regarding information or its sources, undue trust in a complex system whether or... View Details
Keywords: by James Heskett
  • 08 Feb 2021
  • Book

How to Make the World Better, Not Perfect

concept of “maximal sustainable yield”—that is, the amount of goodness that a person can achieve over time without depleting their ability to do good in the future. He argues that mistakes and biases in our thinking keep us from realizing... View Details
Keywords: by Michael Blanding
  • 01 Mar 2023
  • News

Is AI OK?

were less likely to optimize their revenues. “There is no more biased instrument than the human brain.” “There is no more biased instrument than the human brain.” Fixing such problems will also be... View Details
Keywords: Alexander Gelfand; Funds, Trusts, and Other Financial Vehicles; Finance
  • 01 Sep 2005
  • News

Predictable Surprises

political biases in preventing leaders from recognizing and acting on warning signs of impending disasters. Could you give an example of each? In the book, we talk about the cognitive View Details
Keywords: Deborah Blagg; Business Schools & Computer & Management Training; Educational Services
  • 26 Mar 2025
  • Blog Post

How to Approach Your Equity Compensation

both make mistakes and have many cognitive biases around investing. Some of the most common mistakes – particularly for those at public companies – include: Holding onto Restricted Stock Units (RSUs) for too... View Details
  • 07 Jun 2011
  • First Look

First Look: June 7

operates. Through text narrative, cases, and readings, the authors skillfully examine the development of strategy, organizational capabilities, and management challenges for operating in the global economy. Preview the book:... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2001
  • Research & Ideas

The Negotiator’s Secret: More Than Merely Effective

modest role biases can blow up potential deals. Suppose a plaintiff believes he has a 70 percent chance of winning a million-dollar judgment, while the defense thinks the plaintiff has only a 50 percent chance of winning. This means that,... View Details
Keywords: by James K. Sebenius
  • 14 Jun 2011
  • First Look

First Look: June 14

case:http://cb.hbsp.harvard.edu/cb/product/611069-PDF-ENG Strengths Become Weaknesses: Cognitive Biases in Founder Decision-Making Noam Wasserman and Kyle AndersonHarvard Business School Note 811-068 This... View Details
Keywords: Sean Silverthorne
  • 31 Jul 2006
  • Research & Ideas

When Not to Trust Your Gut

In past issues of this newsletter, we have highlighted a variety of psychological biases that affect negotiators, many of which spring from a reliance on intuition. Of course, negotiators are not always affected by bias; we often think... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
  • 01 Jun 2017
  • News

Better Hiring Through Brain Science

in neuroscience research experiments—with former research colleague Julie Yoo to assess cognitive and emotional traits. The games didn’t ask personal questions, they measured responses, providing objectivity in a way that the traditional... View Details
Keywords: Dan Morrell
  • 25 Oct 2004
  • Research & Ideas

Planning for Surprises

benefit. The area of decision bias has grown as an important lens of analysis in many areas of business, from finance to marketing to negotiations. We also believe that cognitive biases explain why we allow... View Details
Keywords: by Martha Lagace
  • 01 Jun 2022
  • News

Blissful Thinking

happened—catalytically—in the science of happiness. You’ve been deep in this topic for almost two decades. How have you seen the field evolve and change? It’s become a lot more cognitive and brain-scientific. Neuroscience is a relatively... View Details
Keywords: Dan Morrell; illustration by Dan Winters
  • 21 Mar 2011
  • Research & Ideas

Are We Thinking Too Little, or Too Much?

shortcuts and heuristics, and therefore they're susceptible to biases and mistakes. The implication is that if maybe they thought more, they'd do better. "And then there's this whole stream of research about ways in which you should... View Details
Keywords: by Carmen Nobel
  • 06 Jul 2009
  • What Do You Think?

Are You Ready to Manage in an Irrational World?

(personal and individual) biases and all becomes 'rational' again for management purposes." Ron Palmer observed that the discussion "adds weight to the ideas that we need new and better tools for managing complexity ." Tony... View Details
Keywords: by Jim Heskett
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