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Publications

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  • All HBS Web  (652)
    • People  (2)
    • News  (138)
    • Research  (167)
    • Multimedia  (7)
  • Faculty Publications  (86)

Show Results For

  • All HBS Web  (652)
    • People  (2)
    • News  (138)
    • Research  (167)
    • Multimedia  (7)
  • Faculty Publications  (86)
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  • 03 Oct 2019
  • News

How to Market Innovations to Small Mid-Sized Businesses

  • 15 Mar 2019
  • News

How the modern office is killing our creativity

  • 01 Mar 2024
  • News

In My Humble Opinion: Role Model

One of four daughters of Pakistani immigrants, Salma Qarnain (MBA 2002) grew up in the midwestern “I” states of Iowa, Illinois, and Indiana before attending Stanford University. “It was my first experience feeling happy and comfortable in a place that had diversity,”... View Details
Keywords: Julia Hanna; acting; theater; diversity; career path; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 31 Jul 2023
  • News

Striving for Imperfection

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Since he left HBS in 1990, Charles Conn (MBA 1990) has built a full and varied portfolio career. Early on, he was a partner at McKinsey and then a tech executive, founding Ticketmaster-Citysearch. Today,... View Details
Keywords: Management of Companies and Enterprises; Management
  • 01 Dec 2019
  • News

Remix

with a napping cat affixed to her side and an iced coffee sweating in one hand. On the other, she is counting out the projects that are currently occupying her time and headspace, all endeavors that she’ll launch from this new home base:... View Details
Keywords: Jen McFarland Flint; photographed by Chris Sorensen; #MeToo; DefJam; Arts, Entertainment
  • 11 Apr 2024
  • News

Mission Control

was a hardware incubator. There was a specialty coffee maker on one end, right? So, you walk in there, you have like coffee there. It's like brewing. There was a hamburger-making robot behind us. So, you had... View Details
  • 15 Feb 2024
  • News

Startup Shepherds

By their count, Catalina Daniels and Jim Sherman (both MBA 1991) listened to approximately 300 startup pitches in 2016, the first year the HBS classmates worked side by side as angel investors in New York. “You meet a lot of very smart people, with what sound like good... View Details
Keywords: April White
  • 07 Apr 2015
  • News

Warrior Spirit

emotionally, mentally, and spiritually—I have to go step by step,” he says. “There are more than 4.2 billion people across Asia. We’re at the very, very beginning of this story, but I believe the concept has great potential. Starbucks revolutionized the View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Technical and Trade Schools; Educational Services
  • 12 Feb 2021
  • News

How Dunkin’ Donuts Took Over the World

donut chain wars, details near-death takeover moments, and expounds on why a donut and a cup of coffee represent much more than a simple morning pick-me-up. READ MORE Hanna: Your book opens by setting the scene almost like an HBS case.... View Details
Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade
  • 01 Jun 2022
  • News

The Exchange: Same Great Price, Now with Fewer Chips

what might lead a brand to try to disguise a price hike.—JMF John, can you give us some historical context to explain this phenomenon? John Gourville: The first instance of shrinkflation that I found was in 1988, when Chock full o’ Nuts reduced its one-pound can of... View Details
Keywords: Miscellaneous Store Retailers; Retail Trade
  • 25 Feb 2020
  • News

Task Force

eyeglasses. They took a selfie. But it wasn’t until the second-year MBA course Entrepreneurial Finance that they discovered another similarity: Each was passionate about starting a business. “We got coffee in Spangler Grille one day after... View Details
Keywords: Julia Hanna; gig economy; Retail Trade
  • 01 Dec 2009
  • News

One Man Crime Wave

it was all about, but the rest of them would shrug and go ahead with the job and draw their pay and bitch to the shop steward about coffee breaks and work standards and seniority and how come I got moved over onto the damn grinder and... View Details
Keywords: Garry Emmons; fiction writing; Arts, Entertainment; Publishing Industries (except Internet); Information
  • 01 Aug 1998
  • News

High Honors

funds to support them. As these students search for role models, they would do well to look to their benefactor, who worked his way up from the streets of Brooklyn to the top of the business world. Ann M. Fudge (MBA '77) Executive Vice President, Kraft Foods, Inc.... View Details
  • 01 Mar 2023
  • News

Step Change

Habib. “I’d always heard about Magda and how she was an execution machine,” says Enan. Still living in the States at the time, Enan asked Habib out for coffee whenever she came back to Cairo. Habib was consulting after exiting Fawry—a... View Details
Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
  • 11 Mar 2021
  • News

Leading with Heart

into my mind that I wanted to actually learn new skills. And I think with that, I've always been very drawn to coffee as a category and a product. And, I was therefore thinking of Caribou Coffee, Peet's Coffee, and so on and Pret a... View Details
  • 01 Oct 2001
  • News

Q&A: Orin Smith

the quintessential entrepreneur." When Schultz purchased the Starbucks name and assets in 1987 for $3.8 million, the company, founded in 1971, had six retail stores that sold whole bean coffee, tea, and spices. Three years later, there were forty-five Starbucks stores... View Details
Keywords: Hanna, Julia; Hospitality; Food and Beverage Stores; Retail Trade
  • 01 Jan 2002
  • News

Orin C. Smith (MBA '67)

President & Chief Executive Officer Starbucks Coffee Company Return to Alumni Achievement Awards main page Earlier Education University of Washington, 1965 B.A., Finance, Economics, Accounting, and Statistics Other Jobs Touche Ross & Co.,... View Details
  • 01 Sep 2015
  • News

The Business of Love

online dating sector, which includes Hinge, founded by Justin McLeod (MBA 2011) in 2011, and Coffee Meets Bagel, founded by Arum Kang (MBA 2011) and her two sisters in 2012. But all three alumni-run companies also have something important... View Details
Keywords: April White
  • 06 Dec 2021
  • News

Tipping Point

Illustration by Erin Robinson At one end of the global coffee supply chain are the diners who gather for brunch at the sidewalk tables outside Chloe’s Cafe in San Francisco’s Noe Valley neighborhood. Regulars there order the fluffy... View Details
Keywords: April White; Food Manufacturing; Manufacturing
  • 12 Sep 2019
  • News

Skydeck Voices: Finding My Muse

about drop off, then I'm exhausted and I go to little coffee shops and take 30 minutes of just sort of deep breathes and just sort of think about the sort of imprint I want to leave on the day. And so coffee... View Details
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