Publications

Career Coach

Layla A. Ramirez

leaders get unstuck. Layla takes pride in helping her clients define success on their own terms and then helping them stay accountable to achieving that success. Presently, Layla is a DEIB practitioner at Justworks, a company on a mission... View Details

Keywords: Education; Entrepreneurship; Financial Services (All); Social Enterprise; Technology

October 2024
Case

Parexel: Scaling Up and Industry Dynamics

By: Regina E. Herzlinger and Ben Creo

Through the lens of biopharmaceutical contract research organization (CRO) PAREXEL, this case traces the evolution of the firm as it reinvents itself in response to the transformation of the CRO sector from a small, secondary cluster of firms into a major player with... View Details

Keywords: Research; Innovation and Invention; Business Model; Transformation; Globalization; Information Technology; Competitive Advantage; Pharmaceutical Industry

15 Jul 2019
Blog Post

Exploring the World of Electric Adventure Vehicles

As a former consultant at EY-Parthenon, part of Chicago native and Northwestern University graduate Tayler Danziger’s (MBA 2020) job included travelling all over the U.S. and Europe, advising clients on growth strategy. Little did she... View Details

Keywords: Manufacturing; Consumer Products / Retail

16 May 2000
Research & Ideas

Getting the Message: How the Internet is Changing Advertising

graphics, to target the right audience, and to measure responses instantly. But many experts contend that Internet advertising is still in its infancy. There is a widely held belief that in the future we will compare today's Web ads with... View Details

Keywords: by Susan Young

February 2016 (Revised July 2017)
Case

Race, Justice, and the Jury System in Postbellum Virginia

By: David Moss and Dean Grodzins

In December 1877, an all-white grand jury in Patrick County, Virginia, indicted two black teenagers, Lee and Burwell Reynolds, for killing a white man. After a series of trials, an all-white trial jury convicted Lee of second-degree murder and sentenced him to prison.... View Details

Keywords: Rights; Courts and Trials; Fairness; Race; Government and Politics; History; Virginia

Deborah Winshel is a Senior Lecturer in the General Management Unit of Harvard Business School. She teaches several MBA required courses: Leadership and Organizational Behavior (LEAD), Leadership and Corporate Accountability and the Field Immersion course (2025 in... View Details

24 Aug 2009
Research & Ideas

SuperCorp: Values as Guidance System

fundamental way the company makes money, with customers and clients in mind. That strategic use of principles based on end-to-end responsibility is illustrated by one of Cemex's international initiatives. View Details

Keywords: by Rosabeth Moss Kanter

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

your agent may not be enough. For example, top executive pay attorney Joe Bachelder once took his client aside after the first negotiating session. The board had selected his client to be its next CEO and... View Details

Keywords: by Martha Lagace

Research Summary

The New Social Contract: Contractors, Firms, and Agencies

The emergence of a 'new social contract' linking employees and organizations - perhaps most notable for the absence of a promise of lifelong job security - has been widely remarked. A related trend, less noted but potentially important, has been the emergence of a... View Details

Program

Leading in the Digital Era

leadership responsibilities, including but not limited to division heads, functional heads, or executives with P&L responsibility Executives in medium to large organizations in any country or industry, including organizations with... View Details

January 2024 (Revised May 2024)
Case

PortageBay and ESG Analytics

By: Vikram S. Gandhi and Radhika Kak

In 2023, sustainable investors faced several challenges. The first was the lack of access to standardized and vetted environmental, social, and governance (ESG) data, and equally, the interpretation of this data into investment-useful insights. Reducing reliance on... View Details

Keywords: ESG Ratings; Investment Funds; Governance; Environmental Sustainability; Corporate Social Responsibility and Impact

October 2000 (Revised November 2000)
Case

Bridgespan Group, The

By: Allen S. Grossman and John D. Kalafatas

Bain & Co., a consulting firm with a client list that ranges from entrepreneurial start-ups to global corporations, wanted to increase its involvement with nonprofit organizations. Rather than continuing to integrate the work into the existing organization, Bain... View Details

Keywords: Nonprofit Organizations; Corporate Social Responsibility and Impact; Problems and Challenges; Leadership Style; Growth and Development Strategy; Consulting Industry

March 2023
Supplement

Deepa Bachu (B): Insights and Experiments at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal

In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details

March 2023 (Revised January 2024)
Case

Deepa Bachu (A): Design Thinking at Pensaar Design

By: Thomas Graeber, Joshua Schwartzstein and Amram Migdal

In this case, set in June 2019 in Bangalore, Karnataka, India, Deepa Bachu of Pensaar Design and her team work with client ITC Ltd. to use design thinking and behavioral experiments to improve workplace safety and strive toward the company’s zero-accident goal. The... View Details

Career Coach

Ellen Harris

Ellen (HGSE ’86) is the Senior Director of Outward Bound Professional/Facilitator at Cathleen Stone Island Outward Bound Professional where she is responsible for business development and corporate team and leadership development. Ellen... View Details

Keywords: Consulting; Consumer Products; Education; Hospitality; Manufacturing; Retail; Social Enterprise

30 Aug 2019
Blog Post

3 Growing Pains from my First Year at HBS: Academic, Social, and Career

Read cases. Check. Say something in class to hit the minimum participation requirements. Check. Review course concepts before finals. Check. While I learned a lot by simply following instructions, I realized that I have the View Details

August 2019 (Revised October 2019)
Case

Systems Design West

By: Richard Ruback and Royce Yudkoff

Jenn Braus (HBS 2013) was halfway through the 90-day exclusivity period for her proposed acquisition of Systems Design West (SDW). She had completed her business and accounting due diligence. Just as she was about to ask her lawyer to begin drafting the purchase... View Details

Keywords: Acquisition; Price; Negotiation Offer; Decision Making

Program

Leading Professional Service Firms

frameworks you need to develop and retain talent, deliver outstanding client service, and build a flexible corporate culture that can exploit disruptive innovation and market trends. Key Benefits In this intensive program led by... View Details

Keywords: Professional Services; Professional Services

April 2009 (Revised August 2010)
Case

Buro Happold

By: Robert G. Eccles and Kerry Herman

Padraic Kelly became Managing Director (MD) of the engineering services firm Buro Happold in 1996. One of his first initiatives was "Aim for Growth," which was intended to help the firm grow beyond its current size where it was constrained by a structure of having each... View Details

Keywords: Training; Entrepreneurship; Leadership Development; Growth and Development Strategy; Management Skills; Organizational Culture; Programs