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- Faculty Publications (24)
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- All HBS Web (66)
- Faculty Publications (24)
- 01 Jun 2024
- News
Redefining How Businesses Operate
use the technology to do work better and faster and how do they use the technology to innovate? And what are the ethical and governance issues to consider?” Read more about From Chalkboards to Chatbots Students need to be able to address... View Details
Keywords: Jennifer Gillespie
- 01 Jun 2024
- News
Competing in the Age of AI
Above: Karim Lakhani discussed GenAI with alumni during his presentation at When Professor Karim Lakhani leads discussions about generative artificial intelligence (GenAI), he often begins by asking audience members to stand if they’ve used an AI tool like ChatGPT or... View Details
Keywords: April White
- 01 Sep 2023
- News
Global Outposts Expand HBS’s Intellectual Footprint
and dilemmas. During discussions about the gaming platform Roblox, AI chatbot Replika AI, and crypto-native venture capital fund Electric Capital, students are exposed to the challenges of the rapidly evolving tech landscape, as well as... View Details
Keywords: Jennifer Gillespie
- 01 Jun 2024
- News
Decoding the Promise and Perils of Generative AI
ChatGPT burst into the public consciousness on November 30, 2022. Within two months, the generative artificial intelligence (GenAI) software, which leverages a large language model (LLM) to produce human-like, text-based conversations, had reached an estimated 100... View Details
Keywords: April White
- 14 May 2019
- Research & Ideas
Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery
interactive and intuitive. The final result was COBE (Code of Business Ethics), an ethics chatbot on which employees could type their questions and get answers tooled to their specific concerns. Rather than providing simple “yes” or “no”... View Details
Keywords: by Michael Blanding
- Web
Marketing AI Guidelines | About
privacy-related or undesirable elements from photographs (e.g., class card names, alcoholic beverages) while preserving the substance/intent of the original photograph Creation of illustrations (including photo collage) for stories and articles (as a substitute for... View Details
- 30 Oct 2018
- News
Paths of Victory
platform that screens temporary employees and places them where they would fit best, within 24 hours. In Latin America, 5 billion days of work are lost annually due to turnover and absenteeism. At the same time, there are 100 million underemployed workers. Using a... View Details
- 12 May 2020
- Blog Post
The Importance of Coordination: Apoorva Pasricha Reflects on Crisis Leadership
partners, “we have an ecosystem for digital equity, twenty-three organizations trained to help schools get connected.” In addition, Pasricha had been working on an AI-powered Chatbot to help San Jose residents access City services in a... View Details
- 28 Apr 2020
- Blog Post
The Importance of Coordination: Apoorva Pasricha Reflects on Crisis Leadership
partners, “we have an ecosystem for digital equity, twenty-three organizations trained to help schools get connected.” In addition, Pasricha had been working on an AI-powered Chatbot to help San Jose residents access City services in a... View Details
- 08 Jul 2024
- Research & Ideas
The Critical Computer Science Principles Every Strategic Leader Needs to Know
says. “Generative AI chatbots like ChatGPT and the motion gestures control in the Apple Vision Pro continue to expand who can use a computer and what you can use it for.” Wu shares how his father, who studied computer science in college... View Details
- Web
IT Strategy: Empowering the Future of Generative AI Innovation at HBS | Information Technology
instructional designers offer personalized support for faculty, creating custom solutions for unique use cases and teaching objectives–such as Digital Insights Analyst (DIA), the School’s first chatbot for faculty course evaluations .... View Details
- Web
Community Values & Honor Code | HBS Online
using AI tools to check spelling and grammar before submitting. o Asking an AI chatbot a question and using the provided answer to inform your thinking as you write a response in your own words. All sources must be cited; see below for... View Details
- 31 Mar 2022
- News
A Community Hunger Solution with Global Ambitions
Ghose, but they didn’t have easy access to stores and meals through the early months of the pandemic. “We partnered with Uber and WhatsApp in #SeniorPatrol,” says Ghose. “People would reach out via the Robin Hood Army WhatsApp chatbot to... View Details
- 05 Nov 2024
- Book
Building the Road to 'Small Business Utopia' with AI and Fintech
Matter in Remote Work How Humans Outshine AI in Adapting to Change What Happens When Business Owners Turn to ChatBots for Advice Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Getty Images for... View Details
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
easily build and deploy chatbots, fueled by artificial intelligence, to interact with their customers. Before unleashing bot-building technology to its B2B customers, HubSpot first needed to develop some best practices for the use of View Details
Keywords: Dina Gerdeman
- 26 Sep 2024
- HBS Case
If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?
“Automating Mortality: Ethics for Intelligent Machines.” You Might Also Like: Struggling With a Big Management Decision? Start by Asking What Really Matters How Humans Outshine AI in Adapting to Change What Happens When Business Owners Turn to View Details
- Web
Dean Srikant Datar’s 2025 Commencement Remarks | About
another approach. As a leader, you will need to develop adaptive strategies so the organization is flexible and ready to recalibrate. At a recent HBS event, Arvind Srinivas, the CEO of Perplexity, an AI-powered search engine and chatbot... View Details