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05 Mar 2019
First Look

New Research and Ideas, March 5, 2019

118-082 Control or Flexibility? Structured Empowerment Offers Both—Lessons from Retail & Service Chains This note explains how several retail and service organizations use a practice described here as “structured empowerment” to... View Details

Keywords: Dina Gerdeman

15 Sep 2009
First Look

First Look: September 15

competence—expertise in technology—and its skilled people to accomplish what government and relief agencies could not: an information system and supply chain that tracked and managed the flow of relief supplies. Its efforts were crucial... View Details

Keywords: Martha Lagace

24 May 2011
First Look

First Look: May 24

used engineering expertise and political savvy to build a major privately held company providing the entire supply chain of water treatment, waste water, and integrated municipal solid waste capabilities. The company's services include... View Details

Keywords: Sean Silverthorne

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

respect of his or her organization and toggled always back and forth between “what does this mean for the trajectory and the integrity and the character and the identity and the stability of my organization?” and “how is that related to... View Details

Keywords: by Christina Pazzanese