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- All HBS Web (444)
- Faculty Publications (25)
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- 30 Apr 2024
- Book
When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners
ethically lax cultures are another feature of the more recent cases as well as the earlier ones. Perhaps the most striking recent example is Odebrecht, the Brazilian conglomerate caught up in Operation Car Wash (Lava Jato in Portuguese),... View Details
Keywords: by Dina Gerdeman
- 18 Jul 2023
- Research & Ideas
Will Global Demand for Oil Peak This Decade?
Is the globe’s thirst for oil finally topping out? A major international energy watcher says yes, predicting last month that demand for global oil for transport will peak around 2026, plateau for all uses by 2028, and possibly hit a zenith by the end of the decade.... View Details
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 20 Aug 2020
- Book
From the Plow to the Pill: How Technology Shapes Our Lives
proliferation of wage labor, where someone in the family left home and went to a factory and worked for a wage. Interestingly, in most parts of the world, the original factory workers were women; they were the ones working in the early... View Details
Keywords: by Dina Gerdeman
- 05 Dec 2016
- Research & Ideas
How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)
transmission on a car works great. Lying by omission involves holding back relevant information—for example, by failing to mention any information about a faulty transmission. The researchers conducted two pilot studies and six... View Details
Keywords: by Dina Gerdeman
- 12 Aug 2019
- Research & Ideas
How Scale Changes a Manager's Responsibilities
recommend approaching early-days hiring: First 20-30 employees. If you have inexperienced managers, review candidate resumes together with them and establish selection guidelines for what qualifies a candidate for a round of interviews. Be View Details
Keywords: by Julia Austin
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
both design and identity. This involved establishing a strategy management system based in part on best practices that had been successful in the corporate world: He and his team implemented the balanced scorecard performance management... View Details
Keywords: by Carmen Nobel
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
Everest, several climbers, including two of the world's most experienced professionals, died in part because junior team members didn't speak up when their expert leaders ignored their own core operating principles surrounding safety. In... View Details
Keywords: by Garry Emmons
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
upstarts like Uber and Zipcar are making it easier (and less expensive) to find alternatives to car ownership. Self-driving cars, which will one day become part of the rental/cab fleet, will be another... View Details
- 04 Apr 2023
- Book
Two Centuries of Business Leaders Who Took a Stand on Social Issues
While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
- 20 Feb 2020
- Op-Ed
Love in the Office Is Wonderful. Except for CEOs.
same types of jobs. Love , especially in its early stages, sears the business judgment part of the brain. The loved one can do no wrong. However, if you are a CEO in love with a colleague, the only place you should go is out the door.... View Details
Keywords: by Regina Herzlinger
- 25 Oct 2010
- HBS Case
Tesco’s Stumble into the US Market
eliminated discount coupons, and decorated in a spare style more suited to a hospital than a food retailer. Five years later, Fresh & Easy has not made a dime, and analysts are wondering whether the company should pack up and go home,... View Details
- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
best managers who send a clear message from the top that the company is serious about seeking frank feedback to make organizational changes. Then managers should interview people in all parts of the company who know what is and isn’t... View Details
Keywords: by Dina Gerdeman
- 13 Nov 2013
- Research & Ideas
Should Men’s Products Fear a Woman’s Touch?
dash." "So much for the Porsche Mystique." Rather than cloister the brand by gender `a la Coke Zero or Gillette for Women, Porsche's initial campaign for the Cayenne focused on the fact that the car was View Details
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
With very clean emissions, 60 and 70 MPG fuel consumption, and lots of power, diesel compacts would provide stiff competition to hybrids. But GM has just lost its ability to develop small cars with the sale of its Opel subsidiary to... View Details
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
Influence People, published originally in 1937, remains one of the most popular and draws in part on lessons the author learned working as a salesman for Armour. Q: You trace the world of selling in America and the salesman from the... View Details
Keywords: by Laura Linard
- 02 Mar 2009
- Research & Ideas
When Goal Setting Goes Bad
Bad "side effects" produced by goal-setting programs include a rise in unethical behavior, over-focus on one area while neglecting other parts of the business, distorted risk preferences, corrosion of organizational culture, and reduced... View Details
Keywords: by Sean Silverthorne
- 25 Oct 2020
- Research & Ideas
The Dark Side of Fintech Borrowing
by consolidating some of their credit card debt saw a deterioration in those scores months down the line as they began to use their credit lines to consume more goods, from purchasing a car to buying everyday items, the researchers... View Details
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
Has Entered the Mainstream By: Chatterji, Aaron K., and Michael W. Toffel Abstract—Leaders in all sectors, from business to sports to education, are increasingly wading into controversial political and social issues. Based on interviews with leaders who have made... View Details
Keywords: Sean Silverthorne
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
imperialists? A: Americans never like to use that word in describing our actions! I certainly don't. But it fits our behavior in Panama. The "successful" part happened under Teddy Roosevelt: the United States used military force... View Details