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- All HBS Web (323)
- Faculty Publications (23)
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- 13 Jul 2016
- HBS Case
How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers
New businesses often struggle finding their first customers. The challenge is even more difficult with startups in the sharing economy that launch as platforms connecting independent service providers with consumers. Take Uber. Its... View Details
- 30 Aug 2010
- Research & Ideas
Turning Employees Into Problem Solvers
annually in the United States equaled the crash of one fully loaded 747 airplane every one-and-a-half days. “At first, these campaigns are great—they bolster the frequency with which solutions are shared by a significant margin....[But]... View Details
- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
options. Both seats had equivalent safety ratings, but one came with additional convenience features and an almost 20 percent higher price tag. Higher- and lower-income Alex both bought the more expensive car seat; however, lower-income... View Details
Keywords: by Rachel Layne
- 15 Jun 2009
- Research & Ideas
GM: What Went Wrong and What’s Next
Is there a light at the end of the tunnel for General Motors? Or are those just headlights from an oncoming train? Among Harvard Business School faculty, it depends on whom you ask. The carmaker—home to such storied brands as Cadillac, Buick, and Chevrolet—enjoyed a 46... View Details
- 02 Jun 2010
- First Look
First Look: June 2
Work Processes Embedding Robert G. Eccles and Thomas H. DavenportHarvard Business School Case 410-084 Since its inception, Cognizant Technology Solutions has placed a high priority on knowledge management because its global delivery model requires the global View Details
Keywords: Martha Lagace
- 28 Apr 2010
- Research & Ideas
Earth Day Reflections
Below are the views that faculty shared with the HBS community on Earth Day. 1. Robert G. Eccles Senior Lecturer of Business Administration and author of One Report: Integrated Reporting for a Sustainable Strategy (This article, titled,... View Details
Keywords: by Staff
- 25 Oct 2011
- First Look
First Look: October 25
Authors:Chonnikarn Fern Jira and Michael W. Toffel Abstract Suppliers are increasingly being asked to share information about their vulnerability to climate change and their strategies to reduce greenhouse gas emissions. They vary widely... View Details
Keywords: Sean Silverthorne
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
pernicious effects that power has." Sharing some of their power with their employees, for example by giving them more autonomy or allowing them to contribute to the decision-making process, can actually lead to better results: higher... View Details
Keywords: by Jay Fitzgerald
- 06 Nov 2006
- Research & Ideas
How South Africa Challenges Our Thinking on FDI
goods, let alone political power, and as they are acquiring a share in this economy, they're buying cars and houses, and credit is fueling a lot of the current boom. Many of these participants in the economy... View Details
Keywords: by Martha Lagace
- 28 Mar 2012
- What Do You Think?
Are Factory Jobs Important to the Economy?
new employment, given the need for significant productivity improvement necessary to reverse the outflow of manufacturing activity from a developed economy. Peter Hogan reminded us that "manufacturers' share of GDP (in the US) has been... View Details
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
- 19 Apr 2016
- First Look
April 19, 2016
the prevalence of cov-lite rises. Time patterns in cov-lite issuance closely match inflows to institutional lenders, and at a given time, cov-lite loans are, overwhelmingly, those with the highest ownership by structured products and/or mutual funds. The number and... View Details
Keywords: Sean Silverthorne
- 19 Dec 2023
- Research & Ideas
15 Podcast Episodes That Grabbed Listeners in 2023
to innovate in the climate space, and shares his advice for those interested in careers in business and climate. Beyond Net Zero: How Seventh Generation Plans to Achieve Real Zero Carbon Ashley Orgain, chief impact officer at Seventh... View Details
Keywords: by Danielle Kost
- 05 Dec 2016
- Research & Ideas
How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)
transmission on a car works great. Lying by omission involves holding back relevant information—for example, by failing to mention any information about a faulty transmission. The researchers conducted two pilot studies and six... View Details
Keywords: by Dina Gerdeman
- 27 Feb 2019
- Research & Ideas
The Hidden Cost of a Product Recall
Drivers on Interstate 25 in Colorado have been speculating about the fate of hundreds of Volkswagen cars sitting in a lot near Pikes Peak International Raceway. It’s one of 37 sites in the United States where the automaker is storing... View Details
- 27 Apr 2016
- Research & Ideas
How the FBI Reinvented Itself After 9/11
the Directorate of Intelligence, which established a Field Intelligence Group (FIG) and new security analysts at each of the FBI’s field offices. That didn’t sit well with some old-guard law enforcers, who didn’t take kindly to sharing... View Details
Keywords: by Carmen Nobel
- 27 Jul 2020
- Book
Reflection: The Pause That Brings Peace and Productivity
first of the three fundamental approaches to reflection has traditionally been called contemplation, or downshifting from time to time. At work, many people tend to focus on output, and their minds act like race car engines, firing on all... View Details
Keywords: by Dina Gerdeman
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
(Editor’s note: Fix This! is a series of occasional stories about industries that provide bad consumer experiences and how they can be fixed.) Consumers routinely list buying a car as the worst shopping experience imaginable. So it may be... View Details
- 08 Apr 2019
- Sharpening Your Skills
The Life of Luxury and How to Sell It
Research released recently by iseecars.com seems to indicate a fleeting happiness with luxury cars. New buyers of BMW, Jaguar, Land Rover, Mercedes-Benz, and Porsche sell them more frequently in the first year than owners of other models. View Details
- 29 Sep 2022
- Op-Ed
Inclusive Leadership Advice: Get Comfortable With the Uncomfortable
“yes, and” principle that lies at the heart of improv: “Yes, and we can fill it with poison before we offer it to the queen.” "Dissent is welcome, but only when there is shared respect and everyone feels they are on the same team." Some... View Details
Keywords: by Francesca Gino