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  • All HBS Web  (1,006)
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  • All HBS Web  (1,006)
    • People  (1)
    • News  (340)
    • Research  (406)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (49)
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  • 20 Jan 2023
  • News

Free Spirits

service, either having purchased their own device, called the Equalizer, or by bringing their product to one of several service centers around the country. NA options are now standard fare at... View Details
Keywords: Jen McFarland Flint; Food Services and Drinking Places; Hospitality
  • 01 Sep 2007
  • News

Unexpected Advice from Am Ex’s Chenault

Chenault and Dean Jay Light at Class Day ceremonies. Photos by Stuart Cahill Of all the attributes tomorrow’s leaders will need to manage through good times and bad, one took center stage in American Express chairman and CEO Kenneth... View Details
Keywords: commencement; speech; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 1999
  • News

New HBS Portal Offers Alumni Just-In-Time Business Information

entitled to free library cards and access to Baker's many collections. Information is available by calling 617-495-6040. Services of special interest to alumni: Reference Assistance Baker's Business Information Services View Details
  • 07 Jul 2016
  • News

Creating a Viable Future in Rural Africa

Louise Fenn Ruhr (MBA 1977) is helping empower poor and displaced communities in the developing world—particularly women—cope with the impact of climate change through sustainable food, water, energy, and income-generation programs. As chief operating officer for the... View Details
  • 01 Apr 2008
  • News

“Let Us Now Praise Famous Women”

information (street, telephone number, etc.), and batches of filled-in forms were sent to the keypunching center in the basement of Baker Library. Piles of keypunched cards (each somewhat smaller than a size 10 envelope) containing the... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 01 Sep 2013
  • News

Class Day/Commencement 2013

Class Day/Commencement 2013 Photos by Russ Campbell "With meaning, any job can become a calling," former Time Inc. chairman and CEO Ann Moore (MBA 1978) told 901 MBA, 7 DBA, and 8 joint PhD graduates during Class Day ceremonies on May 30. Moore's View Details
Keywords: commencement; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Jun 2025
  • News

Editor’s Letter

In 1984, I took my babysitting money to the Sam Goody store at the Short Hills Mall and purchased a copy of Bruce Springsteen’s Born in the U.S.A., on LP. It was the best-selling album of the year and, for a kid growing up in New Jersey, not owning it was unthinkable.... View Details
Keywords: Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
  • 01 Mar 2018
  • News

From Das’s Desk

In June, a group of alumni will return to campus to participate in a pilot program that we anticipate will be a model for future alumni continuous learning offerings. This program, called The Reflective Leader, was born out of requests... View Details
Keywords: Das Narayandas
  • 27 Jan 2011
  • News

The Joys of Cooking

and the value of nutrition. As the La Jolla Light noted (November 11, 2010), Kasrai’s program is now in more than 30 schools and community centers in San Diego County. Most recently, Kasrai has partnered with SieMatic of Germany, Subzero,... View Details
Keywords: Educational Support Services; Educational Services
  • 18 Jan 2022
  • News

HBS Alumni Mentor Students; Shanghai Club Hosts Entrepreneurship Conference

Shanghai Hosts Annual Entrepreneurship Forum The HBS Club of Shanghai recently held its 14th Annual Entrepreneurship Forum, bringing alumni together to explore the latest topics in business and investing. The three-day event was cosponsored by the Harvard View Details
Keywords: Margie Kelley
  • 01 Jan 2003
  • News

Daniel L. Vasella, M.D.

rational thinking. It enhanced my confidence, so that even as a physician, I would be able to compete in business and make lifelong learning a passionate experience." COMMUNITY OUTREACH Governor, The Peres Center for Peace Member,... View Details
  • 01 Dec 2009
  • News

The Story of Israel’s Economic Miracle

In Israel, getting into business is not so much a matter of what university you went to but rather what military unit you served in. And that may be the single thing you need to understand about what makes Israel a leading center of... View Details
Keywords: Sean Silverthorne; National Security and International Affairs; Government
  • 01 Dec 2008
  • News

Innovation as P&G’s Key

the company had lost its fabled touch with consumers, whom he calls “the boss.” He rallied the company around the goal of delighting consumers at two “moments of truth”: first, when they purchase the product, and second, when they use it.... View Details
Keywords: Sean Silverthorne; Food Manufacturing; Manufacturing; Miscellaneous Manufacturing; Manufacturing
  • 01 Dec 2020
  • News

Finding The Right Patient-Provider Match

more quickly from in-person services to virtual. Call center workers, for example, had access to the Kyruus scheduling function online so that, Gardner says, “Overnight, they switched from working with 400... View Details
Keywords: Susan Young
  • 01 Jun 2012
  • News

Around the World

about students' "road trip" stories Plan B: The Brick Bank Issue Focus: The Global Manager They Call Him Mr. China Think Locally, Act Globally Bringing Global Back Home HBS celebrated the opening of its newest classroom in early March—in... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2011
  • News

At Your Service

behavior is discretionary. You have the moving parts of human beings delivering services interacting with human beings as customers. Culture is the guiding force; it’s the difference between the positive experience you have when you interact with someone at Zappos’s... View Details
Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation
  • 01 Nov 2013
  • News

Selling Crafts with a Story

Jennifer Lee Koss by Maureen Harmon For weeks in 2012, Jennifer Lee Koss (MBA 2008) and Kena Paranjape held early- morning meetings at La Bohème coffee shop in Toronto. The discussion centered on a possible business venture. The meeting... View Details
Keywords: Maureen Harmon; crafts; hobbies; ecommerce; Miscellaneous Store Retailers; Retail Trade; Arts, Entertainment
  • 01 Sep 2020
  • News

In My Humble Opinion: Screen Tested

A seasoned media executive, Sarah Harden (MBA 1999) was serving as interim CEO of the media company Hello Sunshine when she was brought up short by an early conversation with company founder Reese Witherspoon. “Reese told me that before she did Big Little Lies, she had... View Details
Keywords: Julia Hanna; women in business; COVID-19; film; media; television; Arts, Entertainment
  • 01 Mar 2012
  • News

Philippines Outreach

Bradley: A “civilized man,” making an impact in Washington and beyond. The owner and chairman of the Atlantic Media Company, publisher of the Atlantic magazine and the National Journal, David Bradley (MBA 1977) has been called “ ‘the most... View Details
Keywords: Publishing Industries (except Internet); Information; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 01 Dec 2017
  • News

The Changing Nature of Research

experiments, often facilitated by HBS’s network of global research centers and offices. Professor Karim Lakhani conducts field experiments using crowdsourcing—online networks of external problem solvers—to help engineer solutions to... View Details
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