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  • All HBS Web  (124)
    • News  (24)
    • Research  (86)
    • Multimedia  (2)
  • Faculty Publications  (32)

Show Results For

  • All HBS Web  (124)
    • News  (24)
    • Research  (86)
    • Multimedia  (2)
  • Faculty Publications  (32)
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  • 31 Oct 2023
  • Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

disconnect between a company’s stated argument for diversity and the psychological reality of decision-making. “Your employees, future employees, customers and investors are watching.” As some CEOs weigh the future of their company’s DEI... View Details
Keywords: by Katherine Hutt Scott and Barbara DeLollis
  • 18 Jan 2016
  • Research & Ideas

Hazard Warning: The Unacceptable Cost of Toxic Workers

what he calls the negative outliers. The estimated cost—based on turnover triggered by the toxic worker and the cost associated with new hires and training—is likely on the low end, Minor says, because it doesn’t take into account... View Details
Keywords: by Roberta Holland
  • 17 Jan 2020
  • In Practice

6 Traits That Set Top Business Leaders Apart

With CEO turnover climbing, many business leaders are trying to hone skills that will keep them at the helm longer. We asked professors from Harvard Business School’s General Management Unit what qualities... View Details
Keywords: by Danielle Kost
  • 03 May 2022
  • Research & Ideas

Desperate for Talent? Consider Advancing Your Own Employees First

Job openings in the United States continue to hover at record high levels, exacerbated by the Great Resignation and a sputtering emergence from the pandemic. Competition remains fierce among companies struggling to find qualified workers. Yet many employers,... View Details
Keywords: by Rachel Layne
  • 11 Sep 2012
  • First Look

First Look: September 11

level of commitment varies among PWCs. The result is a high employee turnover rate, and departing employees take an average of 35% of their client base with them when they go. Now, with financials for the spa's second year completed, the... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2018
  • First Look

New Research and Ideas, October 16, 2018

Jason, Richard Saouma, Nathan Seegert, and Christopher Stanton Abstract—Firms rarely cut compensation, so little is known about the after-effects when compensation reductions do occur. We use commission reductions at a sales firm to estimate how work effort and View Details
Keywords: Dina Gerdeman
  • 25 May 2011
  • HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

heard." "Retailers like Mercadona and QuikTrip have created ways to institutionalize improvement.” Ton notes that another commonality between QuikTrip and Mercadona lies in the strongly held values of its leadership. QuikTrip's View Details
Keywords: by Julia Hanna; Retail
  • 05 Feb 2018
  • What Do You Think?

Should Companies Disclose Employee Compensation?

experience, autonomy. These are naturally definers of where an individual should be placed within a salary range. Those differences should be easily explained and verifiable upon request." Dan S. pointed out that disclosing pay ranges "can improve morale,... View Details
Keywords: by James Heskett; Financial Services
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

careers at the Harvard Business School, we discovered that the turnover of CIOs ran at around 30 to 40 percent per year. As a result of our research, we described the driving cause as the rapid change of IT through the operation of... View Details
Keywords: by Martha Lagace
  • 05 Sep 2012
  • First Look

First Look: September 5

quarters of strong revenue growth. James Hoffman, the new Senior Vice President of Human Resources, fears that the chain of success is shifting the company's focus away from effective performance management. Recently, Vitality has been faced with increasing View Details
Keywords: Sean Silverthorne
  • 10 Nov 2015
  • First Look

November 10, 2015

share prices prior to turnover are not. A corollary is that a firm with poor stock market performance cannot, or will not, raise new capital unless the current CEO is replaced. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 14 Jan 2014
  • First Look

First Look: January 14

Harvard Business Review Can a Strong Culture Be Too Strong? By: Garvin, David A. Abstract—The article presents a case study of a business enterprise with high employee turnover that is considering adopting a personnel management... View Details
Keywords: Sean Silverthorne
  • 28 Jun 2011
  • First Look

First Look: June 28

by examining the association between top executive turnovers and guidance. Although firm and industry characteristics are important determinants of guidance, we conclude that CEOs participate in firm-level... View Details
Keywords: Sean Silverthorne
  • 16 Jan 2012
  • Research & Ideas

Private Meetings of Public Companies Thwart Disclosure Rules

anyone, it must make that information public to everyone. “Place yourself in the position of a hedge fund manager. Why would you spend all this energy seeking to meet with the CEO if it didn't help to significantly inform you in some... View Details
Keywords: by Carmen Nobel; Financial Services
  • 26 Jun 2012
  • First Look

First Look: June 26

data from a large law firm, we examine the influence of demographic match with workgroup superiors and workgroup peers on attorneys' likelihood of turnover and promotion. Survival analyses reveal that higher proportions of same-sex and... View Details
Keywords: Sean Silverthorne
  • 01 Aug 2008
  • What Do You Think?

Has the Time Come for “Stretch” in Management?

the long-term vision and short-term realities of the need for performance. Mike Flanagan asked, "Why have goals that are strived for in 10 years when the CEO and others will be gone?" And Kathryn Alexander asked why, in those... View Details
Keywords: by Jim Heskett
  • 01 May 2018
  • First Look

First Look at New Research and Ideas, May 1, 2018

Christopher Stanton Abstract—Wage rigidity creates real and financial frictions, though the real-world drivers of rigidities remain largely unstudied. We use staggered commission reductions at a sales firm to estimate effects on worker View Details
Keywords: Sean Silverthorne
  • 14 Sep 2010
  • First Look

First Look: September 14, 2010

mix of incentives to their CEOs than other firms. Pay for performance sensitivity for non-founder CEOs in founder-director firms is higher and the level of pay is lower than that of other CEOs. View Details
Keywords: Sean Silverthorne
  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

sees 65 percent turnover, Turkasset became choosy about its employees, hiring less than one in 100 applicants. Once hired, it paid them higher salaries and performed more in-depth training. The investment paid off, dropping the turnover... View Details
Keywords: by Michael Blanding; Financial Services
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

than that of other CEOs. CEO turnover sensitivity to firm performance is also significantly higher in founder-director firms compared to non-founder firms. Overall, the evidence suggests that boards with... View Details
Keywords: Sean Silverthorne
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