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Publications

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  • All HBS Web  (2,726)
    • People  (1)
    • News  (886)
    • Research  (1,595)
    • Events  (11)
    • Multimedia  (37)
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Show Results For

  • All HBS Web  (2,726)
    • People  (1)
    • News  (886)
    • Research  (1,595)
    • Events  (11)
    • Multimedia  (37)
  • Faculty Publications  (629)
← Page 3 of 2,726 Results →
  • 27 Jul 2023
  • Blog Post

Buy Big, Sell Small

cofounder of ApnaKlub, a wholesale digital platform that helps kirana owners aggregate their buying power and access credit tools and other services. “These are micro businesses that run on tight margins. If... View Details
  • 24 May 2017
  • News

One Trick for Getting Bosses to Buy In to Your Idea

  • 2022
  • Working Paper

Buy Now, Pay Later Credit: User Characteristics and Effects on Spending Patterns

By: Marco Di Maggio, Justin Katz and Emily Williams
Firms offering "buy now, pay later" (BNPL) point-of-sale installment loans with minimal underwriting and low interest have captured a growing fraction of the market for short-term unsecured consumer credit. We provide a detailed look into the US BNPL market by... View Details
Keywords: Household Finance; Fintech; Consumer Credit; Credit; Consumer Behavior
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Di Maggio, Marco, Justin Katz, and Emily Williams. "Buy Now, Pay Later Credit: User Characteristics and Effects on Spending Patterns." NBER Working Paper Series, No. 30508, September 2022.
  • April 2024 (Revised July 2024)
  • Case

Unleashing Human Magic at Best Buy

By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details
Keywords: Change Management; Transformation; Transition; Communication Intention and Meaning; Communication Strategy; Customer Focus and Relationships; Health Care and Treatment; Digital Transformation; Digital Strategy; Job Cuts and Outsourcing; Labor; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Business or Company Management; Crisis Management; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Failure; Success; Personal Development and Career; Strategic Planning; Adaptation; Competition; Alignment; Business Strategy; Retail Industry; Minneapolis; Minnesota; United States
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Schlesinger, Leonard A., Sunil Gupta, and Amram Migdal. "Unleashing Human Magic at Best Buy." Harvard Business School Case 524-072, April 2024. (Revised July 2024.)
  • 05 Aug 2013
  • Research & Ideas

To Buy Happiness, Purchase an Experience

authors Elizabeth Dunn and Michael Norton draw on years of quantitative and qualitative research to explain how we can turn cash into contentment. The key lies in adhering to five key principles: Buy... View Details
Keywords: by Carmen Nobel
  • April 2021
  • Supplement

Buy Online, Pickup in Store: CEO Supplement

By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein
In April 2019, Sylvarella CEO Sylvia Coparella must assess the impact of the company’s Buy Online, Pickup in Store (BOPS) program on her company’s overall sales. To do so, she must review analyses of both e-commerce and brick-and-mortar sales data and compare the... View Details
Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Apparel and Accessories Industry; United States; Canada
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Moreno, Antonio, Santiago Gallino, and Amy Klopfenstein. "Buy Online, Pickup in Store: CEO Supplement." Harvard Business School Supplement 621-104, April 2021.
  • Web

Buy Now, Pay Later: Introduction

instruments and institutions of twenty-first century credit—the installment plan, the credit card, and the home finance industry—are less than a century old. Yet credit itself is as old as commerce. “Buy Now, Pay Later: A History of Personal Credit,” draws View Details
  • January–February 2017
  • Article

Buying Your Way into Entrepreneurship

By: Richard S. Ruback and Royce Yudkoff
An increasingly popular route to success as a small business owner is “acquisition entrepreneurship”—buying and running an existing operation. If you’re considering such a path, the authors offer practical advice for each stage of the process. Think it through. Do you... View Details
Keywords: Entrepreneurship; Acquisition; Planning
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Ruback, Richard S., and Royce Yudkoff. "Buying Your Way into Entrepreneurship." Harvard Business Review 95, no. 1 (January–February 2017): 149–153.
  • 19 Jun 2020
  • News

Former Best Buy CEO Hubert Joly on how retail will change post-coronavirus

  • September 2003 (Revised November 2005)
  • Case

Best Buy Co., Inc. (A): An Innovator's Journey

By: Dorothy A. Leonard and Brian DeLacey
The CEO of Best Buy, a hugely successful retailing company, has hired consulting firm Strategos to imbue the company with an improved innovative capability. The six-month program of experimental learning yields new business ideas and also trains Best Buy employees as... View Details
Keywords: Innovation and Management; Innovation Strategy; Management Teams; Creativity; Adoption; Organizational Change and Adaptation; Employees; Learning; Training; Programs; Retail Industry; United States
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Leonard, Dorothy A., and Brian DeLacey. "Best Buy Co., Inc. (A): An Innovator's Journey." Harvard Business School Case 604-043, September 2003. (Revised November 2005.)
  • 2023
  • Working Paper

Beyond the Hype: Unveiling the Marginal Benefits of 3D Virtual Tours in Real Estate

By: Mengxia Zhang and Isamar Troncoso
3D virtual tours (VTs) have become a popular digital tool in real estate platforms, enabling potential buyers to virtually walk through the houses they search for online. In this paper, we study home sellers’ adoption of VTs and the VTs’ relative benefits compared to... View Details
Keywords: Marketing; AI and Machine Learning; Technology Adoption; Real Estate Industry
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Zhang, Mengxia, and Isamar Troncoso. "Beyond the Hype: Unveiling the Marginal Benefits of 3D Virtual Tours in Real Estate." Harvard Business School Working Paper, No. 24-003, July 2023.
  • 01 Mar 2018
  • News

Money (Actually) Can Buy Happiness

cliché that “money can’t buy happiness” and shown it to be false. MN: My collaborator, Elizabeth Dunn [of the University of British Columbia], and I started out looking at whether giving money to others makes you happier than spending it... View Details
Keywords: April White
  • November 1988
  • Article

Impact of Sales Promotions on When, What, and How Much to Buy

By: Sunil Gupta
Keywords: Sales; Product Marketing
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Gupta, Sunil. "Impact of Sales Promotions on When, What, and How Much to Buy." Journal of Marketing Research (JMR) 25 (November 1988): 342–355. (Winner of William F. O'Dell Award For the Journal of Marketing Research article that has made the most significant, long-term contribution to marketing theory, methodology, and/or practice presented by American Marketing Association​.)
  • 25 Mar 2016
  • News

Why More MBAs Should Buy Small Businesses

    Buy Now, Pay Later Credit: User Characteristics and Effects on Spending Patterns

    Firms offering "buy now, pay later" (BNPL) point-of-sale loans with minimal underwriting have grown in popularity in the last couple of years. According to Worldpay, BNPL accounted for 2.1% – or roughly $97b – of global e-commerce transactions in 2020, and is... View Details
    • March 30, 2023
    • Article

    How to Build a Life: There’s Exactly One Good Reason to Buy a House

    By: Arthur C. Brooks
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    Brooks, Arthur C. "How to Build a Life: There’s Exactly One Good Reason to Buy a House." The Atlantic (March 30, 2023).
    • 02 Oct 2015
    • News

    Think Money Can’t Buy Happiness? Try Spending It Differently

    • 20 Jul 2022
    • News

    Might Elon Musk Be Forced to Buy Twitter?

    • 2022
    • Chapter

    Buying Time? The Vietnam War and Southeast Asia

    By: Mattias Fibiger
    This article examines the “buying time thesis”—the idea that the American war in Vietnam bought time for the rest of Southeast Asia to build up political, economic, military, and diplomatic defenses against communism. It finds that there is some truth to claims that... View Details
    Keywords: Vietnam War; Impact; Legacy; Geopolitics; War; History; Government and Politics; Southeast Asia
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    Fibiger, Mattias. "Buying Time? The Vietnam War and Southeast Asia." In The Vietnam War in the Pacific World, edited by Brian Cuddy and Fredrik Logevall, 231–256. Chapel Hill: University of North Carolina Press, 2022.
    • March 2025
    • Article

    Does Communicating Measurable Diversity Goals Attract or Repel Historically Marginalized Job Applicants? Evidence from the Lab and Field

    By: Erika L. Kirgios, Ike Silver and Edward H. Chang
    Many organizations struggle to attract a demographically diverse workforce. How does adding a measurable goal to a public diversity commitment—for example, “We care about diversity” versus “We care about diversity and plan to hire at least one woman or racial minority... View Details
    Keywords: Selection and Staffing; Recruitment; Diversity; Goals and Objectives; Communication Intention and Meaning; Behavior
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    Kirgios, Erika L., Ike Silver, and Edward H. Chang. "Does Communicating Measurable Diversity Goals Attract or Repel Historically Marginalized Job Applicants? Evidence from the Lab and Field." Journal of Experimental Psychology: General 154, no. 3 (March 2025): 624–643.
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