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  • April 1984 (Revised November 1988)
  • Background Note

Statistical Quality Control for Process Improvement

Describes systematic methods for process debugging and improvement, based on statistical quality control. Examples are from manufacturing settings, but techniques are also useful for services and sales, and to quantity improvement as well as quality improvement. View Details
Keywords: Quality; Performance Improvement; Business Processes
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Bohn, Roger E. "Statistical Quality Control for Process Improvement." Harvard Business School Background Note 684-068, April 1984. (Revised November 1988.)
  • 06 Jun 2013
  • Op-Ed

How to Do Away with the Dangers of Outsourcing

facing a one-time problem or a one-industry or one-nation crisis. If firms are going to continue to operate in an outsourced world—and there's no inherent reason they should not—they need to find a more systematic way of thinking about... View Details
Keywords: by Ranjay Gulati; Manufacturing; Apparel & Accessories; Fashion
  • 05 Aug 2002
  • Research & Ideas

Understanding the Process of Innovation

Michael Collins is looking to diversify. His company, Big Idea Group, currently produces only children's toys, but he thinks his process for discovering, refining, and bringing ideas to market can work in other niches. As the Harvard... View Details
Keywords: by Loren Gray
  • 2007
  • Chapter

Process Management, Technological Innovation, and Organizational Adaptation

By: Mary Benner and M. Tushman
The promise of process management practices is that as organizations focus on variance reduction and increased process control, they will drive both speed and organizational efficiency. However, this promise also accentuates the dark side of process management. These... View Details
Keywords: Competency and Skills; Innovation and Management; Technological Innovation; Management Practices and Processes; Business Processes; Organizational Change and Adaptation; Organizational Design
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Benner, Mary, and M. Tushman. "Process Management, Technological Innovation, and Organizational Adaptation." Chap. 15 in Business Process Transformation, edited by Varun Grover and M. Lynne Markus, 317–326. Advances in Management Information Systems. Irvine, CA: M.E. Sharpe, 2007.
  • August 2017 (Revised December 2018)
  • Case

Tamarin App: Natural Language Processing

By: Srikant M. Datar and Caitlin N. Bowler
In this case, students explore the challenges of using sentiment analysis to monitor and understand public perception around a software application, Tamarin SEO App. Technical topics include building a filtering classifier using naive Bayes and sentiment analysis This... View Details
Keywords: Data Science; Branding; Data Analytics; Analytics and Data Science; Brands and Branding; Analysis; Perception; Planning
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Datar, Srikant M., and Caitlin N. Bowler. "Tamarin App: Natural Language Processing." Harvard Business School Case 118-015, August 2017. (Revised December 2018.)
  • September 2006
  • Tutorial

Management Control Process - Online Tutorial

By: David F. Hawkins
Introduces the Management Control Process by detailing its six components: 1) the management control environment, 2) organizational structure and responsibilities, 3) information and communication, 4) management control systems, 5) incentives, and 6) monitoring.... View Details
Keywords: Communication; Information; Business or Company Management; Management Practices and Processes; Organizations; Mission and Purpose; Organizational Structure; Behavior; Motivation and Incentives; System
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"Management Control Process - Online Tutorial." Harvard Business School Tutorial 107-706, September 2006.
  • February 1996 (Revised August 1998)
  • Exercise

Process Flow Design Exercise (C)

By: Janice H. Hammond
Provides detailed instructions for auditors to help them prepare for the factory demonstration day. Each audit position is described and a time line outlining responsibilities for the four phases of the simulation is provided. View Details
Keywords: Business Processes
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Hammond, Janice H. "Process Flow Design Exercise (C)." Harvard Business School Exercise 696-085, February 1996. (Revised August 1998.)
  • May 2018 (Revised January 2019)
  • Teaching Note

Nashton Partners and Its Search Fund Process

By: Richard S. Ruback, Royce Yudkoff and Ahron Rosenfeld
Teaching Note for HBS No. 212-006. In 2008, Jay Davis (HBS’ 08) and Jason Pananos (HBS’ 08) formed Nashton Partners and raised $500,000 from investors to fund their search. After 30 months of searching, and exhausting the money they raised to fund their search, Davis... View Details
Keywords: Search Fund; Acquisition; Capital Structure; Financing and Loans; Investment Funds; Partners and Partnerships
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Ruback, Richard S., Royce Yudkoff, and Ahron Rosenfeld. "Nashton Partners and Its Search Fund Process." Harvard Business School Teaching Note 218-120, May 2018. (Revised January 2019.)
  • October 2001
  • Background Note

A Note on Team Process

By: Linda A. Hill and Maria Farkas
When tasks are highly complex, demand a diversity of skills, or require a commitment from the involved parties, teams are usually the most effective way to approach them. But a group of people working together does not automatically equally a team, and groups are often... View Details
Keywords: Competency and Skills; Decision Making; Management; Business Processes; Performance Effectiveness; Performance Efficiency; Groups and Teams; Conflict and Resolution
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Hill, Linda A., and Maria Farkas. "A Note on Team Process." Harvard Business School Background Note 402-032, October 2001.
  • Teaching Interest

AMP 170 - General Management: Processes and Action

The Harvard Business School Advanced Management Program (AMP) helps drive corporate performance by honing individual capabilities to the highest level of performance. The result is a... View Details

  • September 1993 (Revised August 2011)
  • Exercise

ExtendSim® Simulation Exercises in Process Analysis (A)

By: Roy D. Shapiro
First set of exercises meant to be used with ExtendSim, a simulation system created by Imagine That, Inc. of San Jose, California. These exercises allow students to investigate the impact of variable processing times on the performance of simple in-line processes.... View Details
Keywords: Operations; Business Processes; Performance; Mathematical Methods
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Shapiro, Roy D. "ExtendSim® Simulation Exercises in Process Analysis (A)." Harvard Business School Exercise 694-039, September 1993. (Revised August 2011.)
  • September 2023
  • Teaching Note

Shad Process Flow Design Exercise: Kick-Off Class

By: Willy C. Shih
The Shad Process Flow Design Exercise is a simulation designed to help students cement what they learn in the process fundamentals section of the RCTOM course by giving them the opportunity to translate classroom concepts into actual physical processes and experience... View Details
Keywords: Production; Business Processes; Manufacturing Industry; United States
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Shih, Willy C. "Shad Process Flow Design Exercise: Kick-Off Class." Harvard Business School Teaching Note 624-043, September 2023.
  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

corporate synergies should be defined at the top and realized in the business units. Just as the CFO coordinates the budgeting process, a senior executive should coordinate the alignment process—a responsibility for the Office of Strategy... View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
  • December 2016
  • Article

Deal Process Design in Management Buyouts

By: Guhan Subramanian
Management buyouts (MBOs) are an economically and legally significant class of transaction: not only do they account for more than $10 billion in deal volume per year, on average, but they also play an important role in defining the relationship between inside and... View Details
Keywords: Management Buyout; Deal Structuring; Acquisition; Design; Fairness
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Subramanian, Guhan. "Deal Process Design in Management Buyouts." Harvard Law Review 130, no. 2 (December 2016): 590–658.
  • Research Summary

corporate strategy, international strategy, strategy process

By: David J. Collis
David Collis' research is primarily concerned with how companies create value across markets, whether those markets are different businesses (corporate strategy), or different countries (international strategy). Additionally, he is interested in how... View Details
  • 1991
  • Chapter

Innovation Processes in Multinational Corporations

By: S. Ghoshal and C. A. Bartlett
Keywords: Multinational Firms and Management; Innovation and Invention; Business Processes
Citation
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Ghoshal, S., and C. A. Bartlett. "Innovation Processes in Multinational Corporations." In A Diagnostic Approach to Organizational Behavior. 3rd ed. Edited by Judith R. Gordon. Needham, MA: Allyn & Bacon, 1991.
  • September 2000
  • Background Note

Professional Services Module Four: Managing the Organization Through Processes

By: Thomas J. DeLong, Ashish Nanda and Scot H. Landry
Focuses on how the internal processes connect strategy with implementation. View Details
Keywords: Economics; Human Capital; Business or Company Management; Business Processes
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DeLong, Thomas J., Ashish Nanda, and Scot H. Landry. "Professional Services Module Four: Managing the Organization Through Processes." Harvard Business School Background Note 801-010, September 2000.
  • 1990
  • Chapter

Cost of Product and Process Complexity

By: S. Datar, R. Banker, S. Kekre and T. Mukhopadhyay
Keywords: Complexity; Cost; Product Development; Business Processes
Citation
Related
Datar, S., R. Banker, S. Kekre, and T. Mukhopadhyay. "Cost of Product and Process Complexity." Chap. 9 in Measures for Manufacturing Excellence, edited by Robert S. Kaplan, 269–290. Boston: Harvard Business School Press, 1990.
  • October 1987 (Revised January 1989)
  • Background Note

Purchasing a Business: The Search Process

Describes the steps necessary to purchase a small to medium size company. Provides an eight-part analytical framework. Issues covered in the framework include the following: the self-assessment, deal criteria, deal sources, resources necessary to purchase a business,... View Details
Keywords: Acquisition; Framework; Resource Allocation; Negotiation Deal; Business Processes; Valuation
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Roberts, Michael J. "Purchasing a Business: The Search Process." Harvard Business School Background Note 388-044, October 1987. (Revised January 1989.)
  • September 2006 (Revised August 2008)
  • Module Note

Assessing Your Organization's Capabilities: Resources, Processes and Priorities

By: Clayton M. Christensen and Stephen P. Kaufman
Summarizes a model that helps managers determine what sorts of initiatives an organization is capable and incapable of managing successfully. The factors that affect what an organizational unit can and cannot accomplish can be grouped as resources, processes, and the... View Details
Keywords: Business Model; Experience and Expertise; Innovation and Management; Business Processes; Organizational Design; Organizational Structure; Mathematical Methods
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Christensen, Clayton M., and Stephen P. Kaufman. "Assessing Your Organization's Capabilities: Resources, Processes and Priorities." Harvard Business School Module Note 607-014, September 2006. (Revised August 2008.)
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