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20 Aug 2007
Research & Ideas

HBS Cases: Using Investor Relations Proactively

strong investor relations (IR) departments, according to HBS professor Gregory S. Miller. Two cases he recently coauthored describe how these different firms in the oil and gas industry—controversial of late... View Details

Keywords: by Martha Lagace; Energy; Utilities

Article

The Emergence of Mafia-like Business Systems in China

By: Meg Rithmire and Hao Chen

A large body of literature on state–business relations in China has examined the political role of capitalists and collusion between the state and the private sector. This paper contributes to that literature and understanding of the internal differentiation among... View Details

Keywords: China's Political Economy; State-business Relations; Business Groups; Financial System; Business and Government Relations; Finance; Economic Systems; China

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March 2017 (Revised December 2019)
Case

Boris Berezovsky, Vladimir Putin and the Russian Oligarchs

By: Geoffrey Jones, Rachael Comunale and Kate Lazaroff-Puck

This case examines the career of the Russian business oligarch Boris Berezovsky. Berezovsky was one of a small group of business tycoons that became fabulously rich after the collapse of the Soviet Union in 1991, as the new Russian government, advised by prominent... View Details

Keywords: Business ＆ Government Relations; Government and Politics; Business History; Business and Government Relations; Privatization; Soviet Union; Russia

21 Jul 2019
Working Paper Summaries

Why Do User Communities Matter for Strategy?

Keywords: by Sonali K. Shah and Frank Nagle

February 2022
Teaching Plan

Community Solutions

By: Brian Trelstad and Tom Quinn

Teaching Plan for HBS Case No. 322-021. Community Solutions was an anti-homelessness nonprofit founded in 2011 after protagonist Rosanne Haggerty grew frustrated with the limited impact of traditional housing and outreach strategies. It set an ambitious goal, reached... View Details

Keywords: Homelessness; Social Issues; Housing; Human Needs; Poverty; Welfare; Business and Community Relations; Analytics and Data Science; Business Strategy; Corporate Social Responsibility and Impact; Philanthropy and Charitable Giving

2021
Working Paper

The Emergence of Mafia-like Business Systems in China

By: Meg Rithmire and Hao Chen

A large literature on state-business relations in China has examined the political role of capitalists and collusion between the state and the private sector. This paper contributes to that literature, and our understanding of the internal differentiation among China’s... View Details

Keywords: China's Political Economy; State-business Relations; Business Groups; Financial Systems; Economy; Government and Politics; Business and Government Relations; Finance; System; China

2015
Book

The Impact of Globalization on Argentina and Chile: Business Enterprises and Entrepreneurship

By: Geoffrey Jones and Andrea Lluch

This book compares the effects of globalization on two Latin American countries, Argentina and Chile, over time. The chapters examine the impact of multinationals, the growth of business groups, and the conflicted relations between business and government. The book... View Details

Keywords: Entrepreneurs; Business Groups; Entrepreneurship; Business History; Globalization; Growth and Development; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Agriculture and Agribusiness Industry; Latin America; Argentina; Chile

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Research Summary

The "New" Corporate Communications

By: Stephen A. Greyser

Stephen A. Greyser continues to explore the issues and problems organizations face as they attempt to communicate effectively with a variety of constituencies. Greyser's work and the course to which it contributes are structured around the business-media-publics... View Details

January 2001
Case

First Community Bank (B): Community Banking Group

By: Rosabeth M. Kanter and Daniel Galvin

After nine years of leading First Community Bank (FCB), BankBoston's unique venture targeting low- to moderate-income communities, and finally gaining recognition and respect for her efforts, Gail Snowden must once again faces the challenge of justifying FCB's value,... View Details

Keywords: Mergers and Acquisitions; Valuation; Organizational Change and Adaptation; Problems and Challenges; Business and Community Relations; Banking Industry

1990
Book

Comparative Business-Government Relations

By: George C. Lodge

Keywords: Relationships; Government and Politics; Business Ventures

November 2017
Supplement

Loss Prevention at Mac's Convenience Stores (B)

By: Francesca Gino, Katherine DeCelles and Olivia Hull

Supplement to HBS No. 918-001. The case describes the inventive approaches to retail crime prevention that Sean Sportun, security and loss prevention manager at Mac’s Convenience Stores, implemented between 2007 and 2017. View Details

Keywords: Public Relations; Community Relations; Change Management; Leading Change; Training; Knowledge Dissemination; Working Conditions; Crime and Corruption; Law Enforcement; Legal Liability; Business and Community Relations; Retail Industry; Canada

August 2010 (Revised November 2011)
Case

MindTree: A Community of Communities

By: David A. Garvin and Rachna Tahilyani

MindTree is a mid-sized Indian IT services company known for its knowledge management practices, its collaborative communities, and its strong culture and values. The CEO has set a goal of becoming a $1 billion company by 2014; to reach that goal, employees must create... View Details

Keywords: Learning; Corporate Entrepreneurship; Employee Relationship Management; Innovation and Invention; Knowledge Management; Leadership; Organizational Culture; Social and Collaborative Networks; Information Technology Industry; India

Article

Managing the Narrative: Investor Relations Officers and Their Interactions with Sell-Side Analysts and Institutional Investors

By: Lawrence D. Brown, Andrew C. Call, Michael B. Clement and Nathan Y. Sharp

Investor relations officers (IROs) play a central role in corporate communications with Wall Street. We survey 610 IROs at U.S. public companies and conduct 14 follow-up interviews to deepen our understanding of the role of IROs in corporate disclosure events. Three... View Details

Keywords: Corporate Disclosure; Power and Influence; Business and Shareholder Relations

2011
Book

Capitalism at Risk: Rethinking the Role of Business

By: Joseph L. Bower, Herman B. Leonard and Lynn S. Paine

The spread of capitalism worldwide has made people wealthier than ever before. But capitalism's future is far from assured. The global financial meltdown of 2008 nearly triggered another Great Depression, economies in Europe are still teetering, and powerful... View Details

Keywords: Business And Society; Economic Systems; Economic Growth; Leading Change; Business and Community Relations; Business and Stakeholder Relations; Business Strategy

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2007
Chapter

Beyond Dependence: Conceptualizing Information and Accountability in NGO-Funder Relations

By: Alnoor Ebrahim

This paper explores the linkages between information systems and accountability in nongovernmental and nonprofit organizations (NGOs). The information systems in four NGOs are introduced: two Indian NGOs engaged in natural resource management and rural development, an... View Details

Keywords: Philanthropy and Charitable Giving; Corporate Accountability; Information Management; Business and Stakeholder Relations; Non-Governmental Organizations; Information Technology; India; District of Columbia

July 1987
Case

Investor Relations at AT&T

By: Stephen A. Greyser and Norman Klein

Keywords: Business and Shareholder Relations; Telecommunications Industry

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2017
Working Paper

Rethinking Measurement of Pay Disparity and its Relation to Firm Performance

By: Ethan Rouen

I develop measures of firm-level pay disparity and examine their relation to firm accounting performance. Using comprehensive compensation data for a large sample of firms, I find no statistically significant relation between the ratio of CEO-to-mean employee... View Details

Keywords: Pay Disparity; Pay Ratio; CEO Pay Ratio; Income Inequality; Executive Compensation; Wages; Equality and Inequality; Business Ventures; Performance

Article

Relational Contracts and the Theory of the Firm

By: George P. Baker, Robert Gibbons and Kevin J. Murphy

Keywords: Contracts; Theory; Business Ventures

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March 2011
Article

Restaurant Organizational Forms and Community in the U.S. in 2005

By: Glenn R. Carroll and Magnus Thor Torfason

Recent sociological theory and research highlights food, drink, and restaurants as culturally meaningful and related to social identity. An implication of this view holds that the prevalence of corporate chain restaurants affects the sociological character of... View Details

Keywords: Demographics; Age; Supply Chain Management; Culture; Balance and Stability; Income Characteristics; Research; Civil Society or Community; Identity; Theory; Society; Service Industry; United States

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March 2020 (Revised June 2023)
Case

EyeControl: Inspiring Communication

By: Paul A. Gompers and Danielle Golan

Eye-controlled communication device startup EyeControl was founded in Tel Aviv, Israel in 2016 by cofounders with a shared personal connection to locked-in syndrome—a neurological disorder that left sufferers cognitively sound, yet paralyzed, with the exception of eye... View Details

Keywords: Health Disorders; Communication Technology; Business Startups; Expansion; Finance; Decision Making; Social Enterprise; Medical Devices and Supplies Industry

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