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Publications

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  • June 2020
  • Article

Evaluation of Prescription Drug Monitoring Program Integration with Hospital Electronic Health Records by US County-Level Opioid Prescribing Rates

By: A Jay Holmgren and Nate Apathy
Prescription drug monitoring programs (PDMPs) have become a widely embraced policy solution to the opioid epidemic in the US. PDMPs offer prescribers a comprehensive view of patients’ controlled substance prescription history and can be used to monitor and reduce... View Details
Keywords: Prescription Drug Monitoring Programs; PDMPs; Electronic Health Records; Hospitals; Health Care and Treatment; Information Technology; Integration; Performance Evaluation
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  • April 2024
  • Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag
In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details
Keywords: Recruitment; Retention; Analytics and Data Science; Digital Transformation; Digital Platforms; Innovation and Management; Innovation Leadership; Human Capital; Leadership Development; Leadership Style; Leading Change; Organizational Culture; Organizational Structure; Organizational Change and Adaptation; Mission and Purpose; Outcome or Result; Performance Evaluation; Health Pandemics; Goals and Objectives; Health Industry; Cleveland; London; Abu Dhabi; Florida; Ohio
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  • April 2021
  • Case

Codecademy: Where to Next?

By: Jeffrey F. Rayport, Max Mailman and Sarah Ascherman
In March 2020, Zach Sims, co-founder and CEO of online education platform Codecademy, prepared for a meeting with his Chief of Staff Kunal Ahuja to discuss the company’s goals. Codecademy billed itself as the largest online resource for computer science literacy and... View Details
Keywords: Monetization Strategy; Business Model; Change Management; Venture Capital; Leading Change; Growth and Development Strategy; Growth Management; Management Teams; Marketing Channels; Product Marketing; Network Effects; Product Development; Organizational Change and Adaptation; Strategic Planning; Internet and the Web; Digital Platforms; United States
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  • 16 Feb 2024
  • Research & Ideas

Is Your Workplace Biased Against Introverts?

also need to learn to praise employees for their passion, not just for how they express it, such as by working overtime, Jachimowicz says. The risk of hailing employees for these “performative” aspects of passion is to reinforce behaviors that can lead to View Details
Keywords: by Ben Rand
  • 28 Aug 2023
  • Research & Ideas

How Workplace Wellness Programs Can Give Employees the Energy Boost They Need

salary, attrition due to burnout is worth preventing. Why companies should focus on employee energy Studies have found that employees who are in good health are more likely to feel engaged and productive at work, and employees in good... View Details
Keywords: by Hise Gibson
  • Portrait Project

Daniella Bertolotti

ceased being myself. To fit in. To not feel ridiculous. I pursued others’ view of success, and I strove to become reasonable, even admirable. And when I did, it felt worse than ever. It took me 28 years, chronic anxiety, and a burnout to... View Details
  • 18 Aug 2022
  • Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

employers’ past transgressions. Generational factors and burnout Leaders must realize that their workers are their greatest assets in their quest to achieve institutional goals. Instead of paying lip service to caring for employees or... View Details
Keywords: by Hise Gibson and MaShon Wilson
  • 14 Feb 2023
  • Research & Ideas

When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career

His research comes at a time when an increasing number of people report being worn out on the job, with 43 percent of middle managers reporting burnout in the US and 70 percent of C-suite workers considering quitting to search for jobs... View Details
Keywords: by Michael Blanding
  • Web

Middle East & North Africa - Global

burnout in the hybrid work era, highlighting how individual solutions often fall short in addressing systemic issues. Following her presentation, she led an engaging discussion on strategies to redesign work structures that enhance... View Details
  • 01 Sep 2023
  • News

Solving for Z

survey found that younger employees report “more overall stress and work-related burnout than older groups”—factors that can hurt performance and contribute to job hopping. A 2022 survey by Deloitte found that stress and View Details
Keywords: Alexander Gelfand; Illustrations by Doug Chayka; Administration of Human Resource Programs; Government
  • 08 Mar 2021
  • In Practice

COVID Killed the Traditional Workplace. What Should Companies Do Now?

A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to... View Details
Keywords: by Dina Gerdeman
  • Web

Health Care - Faculty & Research

longitudinal survey data collected from healthcare workers before and during the COVID-19 crisis (N = 27,240), we examine how baseline psychological safety relates to employee burnout and intent to stay over time, and then investigate... View Details
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

there would be other kinds of interactions happening within it,” Whillans says. “Process time started to become content conversations because teams were not getting as much feedback during the day.” With so many check-ins, burnout became... View Details
Keywords: by Kristen Senz
  • 01 Mar 2024
  • News

Vital Signs

rates of burnout among this population to triple. That kind of churn has had far-ranging, systemic effects and has been linked to everything from reduced quality of care to substantial costs for the system. Underlying that problem is the... View Details
Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

establish trust or allow them to move your company forward. Creating this type of toxic, micromanagement culture of leadership can contribute to CEO/founder burnout as you try to manage “all the things.” Changes for teams and individuals... View Details
Keywords: by Julia Austin
  • Web

Research - Health Care

Clinical Practices with Performance Outcomes By: Peter N. Hadar, Susanna Gallani and Lidia Moura Physician burnout, which is prevalent in neurology, has accelerated in recent years. While multifactorial, a major contributing factor to View Details
  • 14 Mar 2022
  • Research & Ideas

Lessons from COVID-19: The Business Skills Doctors Need

their families. At the same time, those providers had to deal with their own mental health and that of their colleagues. “There was already a high level of burnout before COVID, and not having the means to do anything to ease suffering... View Details
Keywords: by Michael Blanding; Health
  • 01 May 2017
  • Research & Ideas

Bad At Your Job? Maybe It's the Job’s Fault

frustration and a path to burnout that is all too common in today’s workplace, says Robert Simons, the Charles M. Williams Professor of Business Administration at Harvard Business School. “Today’s jobs are expanding in terms of what is... View Details
Keywords: by Dina Gerdeman
  • 22 May 2017
  • Lessons from the Classroom

A Luxury Industry Veteran Teaches the Importance of Aesthetics to Budding Business Leaders

team’s idea: Prevent burnout by creating a dialog around the seemingly arbitrary nature of fashion pricing—and the fact that many people judge a garment’s quality based on its price tag. The strategy: Price two identical items next to... View Details
Keywords: by Carmen Nobel; Beauty & Cosmetics; Apparel & Accessories; Auto; Tourism
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

work, and perhaps rotating people off and on the team in predetermined intervals. This could both prevent burnout and provide a pipeline of fresh perspectives. Create an agile enterprise from the top down We recommend building agile... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden