Breaks - Publications - Faculty & Research

from the US the ‘largest home market’ advantage, allowing them to subsidize pricing globally. I guarantee that Tencent, Alibaba and others will fill the gap left by a misguided break up.” David de Weese added, “It is not at all clear that... View Details

Keywords: by James Heskett; Technology; Web Services

15 Dec 2008
News

Fannie Mae gives renters a break

07 Jun 2009
News

Tax Break for Profits Went Awry

23 Feb 2015
News

How to Break the Expert’s Curse

01 Sep 2011
News

Breaking Free from Fear of Change

DeLong: His new book offers practical advice on how to identify and surmount obstacles that hamper career growth. Related Links Watch DeLong discuss selecting the right people Congratulations to Yoni (MBA '11) and Newton (OPM 39), who won copies of DeLong's book in our... View Details

Keywords: Deborah Blagg; Publishing Industries (except Internet); Information

12 PM – 1 PM EDT, 22 Mar 2018
Webinars: Career

How to Prepare for and Transition Back from a Career Break

A career break may be the furthest thing from your mind right now. But looking ahead, there are expected and unexpected reasons why you might take a break from your career. What steps make sense to take now, in order to lay the groundwork for a successful career... View Details

01 Feb 2000
News

Breaking Down Barriers: The Electronic Wallet

Dwight Crane. "There is a learning curve in conducting business over the Internet. After people break through a few initial barriers and see the power of the medium, there is no telling what will happen." One futuristic device that... View Details

Keywords: Judith A. Ross

August 2019
Supplement

Suzuki: An Alliance Breaks Down (B2)

By: Ranjay Gulati and Saloni Chaturvedi

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January 2010 (Revised March 2010)
Case

Transforming ASUSTeK: Breaking from the Past

By: Willy C. Shih, Ho Howard Yu and Hung-Chang Chiu

What happens when an original design manufacturer (ODM) firm tries to transform itself into a branded goods seller? The case traces the evolution of ASUSTeK from a motherboard supplier, to an ODM of desktop and notebook PCs, through its split into three companies that... View Details

Keywords: Change Management; Transformation; Disruptive Innovation; Brands and Branding; Organizational Change and Adaptation; Organizational Structure; Competitive Strategy; Computer Industry; Manufacturing Industry; Taiwan

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22 Mar 2021
News

Layoffs That Don’t Break Your Company

17 Mar 2011
News

Make or Break for the USA?

As the global economy grows ever more competitive, American manufacturing is at a critical juncture. The country has been surrendering jobs, production capacity, and know-how to other countries at an alarming rate. The answers to this dilemma aren’t as obvious as they... View Details

Keywords: Garry Emmons; Manufacturing

12 PM – 1 PM EDT, 16 Sep 2014
Career Events

Returning to Work After a Break

As a "relauncher" herself, Carol Cohen (MBA 1985) understands the challenges of returning to work after multi-year career breaks. She has also engaged with hundreds of hiring managers to understand their biases and the risk they associate with hiring people who are... View Details

23 Jan 2012
News

Break Your Addiction to Service Heroes

23 Jan 2012
Research & Ideas

Break Your Addiction to Service Heroes

sustainable, scalable-by designing a system that sets up everyone to excel. The Four Service Truths Once you accept the idea of trade-offs—and break the addiction to service heroes—the inputs into service excellence are much easier to... View Details

Keywords: by Deborah Blagg; Service

spring 1991
Article

Breaking the Cycle of Failure in Services

By: Leonard A. Schlesinger and James Heskett

Most managers recognize that good service is a direct result of having effective, productive people in customer contact positions. However, most service companies perpetuate a cycle of failure by tolerating high turnover and expecting employee dissatisfaction. This... View Details

Keywords: Goals and Objectives; Service Delivery; Success; Failure; Management Skills; Service Industry

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