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- 26 Jun 2023
- Research & Ideas
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
parts of the experience end up heavily weighted in a customer's mind, and invest in those.” You Might Also Like: You Don’t Have to Quit Your Job to Find More Meaning in Life Can Autonomous Vehicles Drive... View Details
- 21 Sep 2022
- Research & Ideas
You Don’t Have to Quit Your Job to Find More Meaning in Life
its own still helps toward making your life seem more meaningful,” De Freitas says. “With that said, if you must choose, go with what makes you happy.” You Might Also Like: Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars' Can View Details
Keywords: by Shalene Gupta
- 04 Apr 2018
- Research & Ideas
Smart Cities are Complicated and Costly: Here's How to Build Them
Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details
- 26 Sep 2024
- HBS Case
If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?
John Stuart Mill, philosophers have wrestled with the age-old questions autonomous vehicles are now raising—in new and urgent ways—for businesses and their leaders. “And by genuine ethical decisions, I mean... View Details
- 30 Jan 2018
- First Look
January 30, 2018
vehicles that are not privately owned to provide cheaper, safer, and "greener" travel to more consumers, more often. The potential economy-wide disruptions caused by this transportation system are enormous. How will car... View Details
Keywords: Sean Silverthorne
- 16 Sep 2002
- Research & Ideas
The Irrational Quest for Charismatic CEOs
the social fiction, as you call it, that there are very few qualified CEO candidates available? A: There are two big factors that have influenced this. The first is the rise of the institutional investor. Before this, managers were fairly View Details
Keywords: by Martha Lagace
- 08 Feb 2011
- First Look
First Look: Feb. 8
customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)—play an important role in the economy. Organizational learning studies in these settings have largely investigated autonomous... View Details
Keywords: Sean Silverthorne
- 27 Mar 2018
- First Look
First Look at New Research, March 27, 2018
old vine vineyard, and has limited resources, he must decide if this is the right investment to make next. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/718438-PDF-ENG Harvard Business School Case 718-496 General Motors and View Details
Keywords: Sean Silverthorne
- 15 Jan 2019
- First Look
New Research and Ideas, January 15, 2019
School Case 318-091 Wanxiang Group: A Chinese Company's Global Strategy (C) This case updates Wanxiang Group's activities since 2012, focusing on its electric vehicle strategy and a transition of the group's leadership. Purchase this... View Details
Keywords: Dina Gerdeman