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  • All HBS Web  (118)
    • News  (37)
    • Research  (71)
  • Faculty Publications  (7)

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  • All HBS Web  (118)
    • News  (37)
    • Research  (71)
  • Faculty Publications  (7)
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  • 08 Feb 2010
  • HBS Case

Looking Behind Google’s Stand in China

on a separate matter involving the China Written Works Copyright Society, which accused Google of failure to inform or pay authors of books it was digitizing. Google issued an apology. My suspicion is there was thought to be a quid pro... View Details
Keywords: by Sean Silverthorne; Technology
  • 02 Nov 2020
  • What Do You Think?

Is Antitrust Just a Quaint Notion in the Digital Age?

to be as much as $12 billion, or 21 percent of Apple’s profits. The larger point is that Google pays Apple large heaps of money to help it preserve its 92 percent share of the global internet search market.... View Details
Keywords: by James Heskett; Retail; Technology; Telecommunications; Communications; Consumer Products; Service
  • 06 Apr 2016
  • What Do You Think?

As Tim Cook, How Would You Tackle Apple's Next Challenge?

peculiarity.” Guy said, “If you don’t have sizzle, who cares about security?” LarryWilhel added, “Cook should get focused on leading the company. Apple Pay has the opportunity to manage a trillion dollars of... View Details
Keywords: by James Heskett; Computer
  • 25 Sep 2006
  • Research & Ideas

How Software Platforms Revolutionize Business

the promise to significantly change how we buy and pay for goods and service in the future. Could you elaborate on this? What impact do software platforms have for the consumer on the street? A: Software platforms are universal in nature... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 30 Nov 2009
  • Research & Ideas

Tracks of My Tears: Reconstructing Digital Music

At the dawn of the digital music era, record labels went along with a pricing scheme devised by Apple that they are still paying for today. The idea to "unbundle" albums into separate tracks sold... View Details
Keywords: by Sean Silverthorne; Music
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

tend to process as many product dimensions as the number of prices shown to them. All-inclusive pricing focuses consumers on the core component of the transaction. Partitioned pricing, in contrast, triggers separate processing of the offered benefits. For example, if... View Details
Keywords: by Sean Silverthorne; Retail
  • 19 Sep 2012
  • Research & Ideas

Funding Innovation: Is Your Firm Doing it Wrong?

Here's a cautionary tale of innovation woe: Nokia has consistently outspent Apple on phone-related research and development over the past decade, especially in the years leading up to the launch of Apple's iPhone. Between 2004 and 2007,... View Details
Keywords: by Carmen Nobel
  • 20 Mar 2020
  • Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

“They should pay all of their invoices now and pay anything they can forward,” says Mills. “The Apples of the world should take it as part of their civic responsibility.” Mills... View Details
Keywords: by Danielle Kost; Service; Food & Beverage
  • 06 May 2008
  • First Look

First Look: May 6, 2008

http://www.hbs.edu/research/pdf/07-099.pdf   Cases & Course MaterialsApple Inc., 2008 Harvard Business School Case 708-480 In January 2007, three decades after its incorporation, Apple Computer shed the second word in its name and... View Details
Keywords: Martha Lagace
  • 26 Mar 2012
  • Research & Ideas

What Neuroscience Tells Us About Consumer Desire

or even how much they will pay for an item. But they aren't very good at accessing where that value comes from, or how and when it is influenced by factors like store displays or brands.” Most humans are a little more complicated than... View Details
Keywords: by Carmen Nobel; Consumer Products
  • 24 Jun 2013
  • Research & Ideas

Is Your iPhone Turning You Into a Wimp?

tasks and a final questionnaire, all on the assigned device. When the participants were done with the tasks, the researcher pointed to a clock in the room and said, "I will get some forms ready for you to sign so I can pay you and you can... View Details
Keywords: by Carmen Nobel; Technology; Consumer Products
  • 20 Feb 2013
  • Research & Ideas

Big Deal: Reflections on the Megamerger of American and US Airways

finance and restructuring, explains the ins and outs of Chapter 11, while Professor Rosabeth Moss Kanter focuses on the human element—the need for the new company's leadership to pay attention to its people and corporate culture. A Second... View Details
Keywords: Re: Rosabeth M. Kanter & Stuart C. Gilson; Air Transportation
  • 02 Jun 2014
  • Research & Ideas

Excerpt: ‘A Social Strategy’

application the right to collect the recipient's Facebook "likes," which are then used to recommend a gift. Thus, if the intended recipient has indicated on Facebook that he likes the Beatles or Apple, Group Gifts then recommends Apple... View Details
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

clear, our research is aimed at the organizational level. And in that context, the idea of tradeoffs is nothing new. Peter Drucker and others have said it, and people accept the concept when you are talking about companies that make physical products. When the MacBook... View Details
Keywords: by Deborah Blagg; Service
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

We tend to think of the moment of insight and creativity in sudden and shocking terms: the bathtub overflowing (Archimedes), the apple beaning off the head (Newton), the bolt of lightning shivering the key at the end of a kite (Franklin).... View Details
Keywords: by Michael Blanding
  • 17 Jul 2007
  • First Look

First Look: July 17, 2007

decision for firms that aspire to develop platform-mediated networks is whether to preserve proprietary control or share their platform with rivals. A proprietary platform has a single provider that solely controls its technology, for example, Federal Express, View Details
Keywords: Martha Lagace
  • 08 Sep 2010
  • First Look

First Look: September 8, 2010

http://papers.nber.org/papers/w16254 Does Ethnicity Pay Authors:Yasheng Huang, Li Jin, and Yi Qian Abstract One of the most important and one of the most heavily studied ethnic networks in the world is overseas Chinese. However, almost... View Details
Keywords: Sean Silverthorne
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

Microsoft, Intel, and Apple in the new book, Strategy Rules. Men Want Powerful Jobs More Than Women Do (32,083) While women and men believe they are equally able to attain high-level leadership positions, men want that power more than... View Details
  • 08 Apr 2015
  • What Do You Think?

Are Technology Companies Ripe for Disruption?

why high tech industries find themselves vulnerable to disruption today reflect thoughts of those who have studied the phenomenon. Philippe Gouamba said, "It is more important for Apple to out-do Samsung (and vice-versa) than it is... View Details
Keywords: by James Heskett; Computer; Technology
  • 20 Jan 2003
  • Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

effectively allocated resources in the economy. I still think that our approach is a good one, but maybe not as good as we thought. Hopefully, we'll better understand the conflicts of interest, improve the system, and have more awareness of the risks of investing.... View Details
Keywords: by Garry Emmons
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