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Publications

Publications

Filter Results: (126) Arrow Down
Filter Results: (126) Arrow Down Arrow Up

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  • All HBS Web  (126)
    • News  (43)
    • Research  (66)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (28)

Show Results For

  • All HBS Web  (126)
    • News  (43)
    • Research  (66)
    • Events  (1)
    • Multimedia  (2)
  • Faculty Publications  (28)
← Page 3 of 126 Results →

    A Sense of Urgency

    Most organizational change initiatives fail spectacularly (at worst) or deliver lukewarm results (at best). In his... View Details
    • May 2007
    • Article

    Inner Work Life: Understanding the Subtext of Business Performance

    By: Teresa M. Amabile and Steven J. Kramer
    Anyone in management knows that employees have their good days and their bad days and that, for the most part, the reasons for their ups and downs are unknown. Most managers simply shrug their shoulders at this fact of work life. But does it matter, in terms of... View Details
    Keywords: Employees; Performance; Motivation and Incentives; Perception; Practice
    Citation
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    Amabile, Teresa M., and Steven J. Kramer. "Inner Work Life: Understanding the Subtext of Business Performance." Harvard Business Review 85, no. 5 (May 2007).
    • 21 Nov 2023
    • Research & Ideas

    Employee Negativity Is Like Wildfire. Manage It Before It Spreads.

    at the same time not making too much of what might be a passing emotion, says Goldenberg. “They might frame it like people's [expressions of] anger are often fleeting. So that's how we should think about them, not as things that define... View Details
    Keywords: by Kristen Senz
    • Web

    Curriculum - Case Method Project

    Congressional investigation into the banking sector that took place in the depths of the Great Depression, amid intense public suspicion and anger toward leading financial institutions. It covers the first two years of Franklin Delano... View Details
    • 01 Mar 2024
    • News

    In Harmony

    Kim at Seoul’s government-built Hoehyeon “Citizens’ Apartments.” Opened in 1970, it stands as a reminder of a Korea from a very different era. Like so many South Koreans of a certain age, Michael ByungJu Kim (MBA 1990) lives in a country where the past lingers,... View Details
    Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea
    • Web

    Skydeck - Alumni

    of a growing trend of global consumer technology companies created in Asia—not just powered by it Well Said Anada Lakra’s (MBA 2021) startup helps non-native speakers master the art of the English language Making Peace with Anger How... View Details
    • 05 Dec 2016
    • Research & Ideas

    How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)

    lie. But they also gave the wrong impression,” she says. “And the people who are deceived have a strong reaction. They code the people as liars and actually keep their anger with them for the entire semester. Being lied to produces very... View Details
    Keywords: by Dina Gerdeman
    • 07 Feb 2017
    • Research & Ideas

    The Right Way to Cry in Front of Your Boss

    frustration or sadness. Wolf differentiates those expressions from anger directed at others. In the paper Managing Perceptions of Distress at Work: Reframing Emotion as Passion, published in the November 2016 issue of Organizational... View Details
    Keywords: by Roberta Holland
    • 13 Jul 2021
    • Research & Ideas

    Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets

    “There are high-arousal emotions, like anger and excitement, which are often more engaging than low-arousal emotions, like sadness or calmness, but this is more prevalent in Western societies where high-arousal emotions are more prevalent... View Details
    Keywords: by Kristen Senz; Media & Broadcasting
    • 2008
    • Working Paper

    The Ontological Foundations of Leadership and Performance: Being a Leader, and the Effective Exercise of Leadership, A New Model

    By: Werner Erhard, Michael C. Jensen, Steve Zaffron and Kari L. Granger

    This paper is the (pre-course) introduction document to an experimental course developed by the authors and taught at the U. of Rochester Simon School of Business. The intention of the course is to leave the participants actually being leaders and being able to... View Details

    Keywords: Transformation; Business Education; Knowledge; Leadership Development; Leadership Style; Performance Effectiveness; Attitudes; Behavior; Perspective
    Citation
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    Erhard, Werner, Michael C. Jensen, Steve Zaffron, and Kari L. Granger. "The Ontological Foundations of Leadership and Performance: Being a Leader, and the Effective Exercise of Leadership, A New Model." Harvard Business School Working Paper, No. 09-022, August 2008.
    • 31 Mar 2008
    • HBS Case

    JetBlue’s Valentine’s Day Crisis

    from taking off.) That day, only seventeen of JetBlue's 156 scheduled departures left JFK, a fact that caused ripple effects throughout the system and displaced crew and aircraft. In subsequent days, JetBlue management canceled more and more flights, View Details
    Keywords: by Julia Hanna; Air Transportation
    • October 2003
    • Case

    Henry Tam and the MGI Team

    By: Jeffrey T. Polzer, Ingrid Vargas and Hillary Anger Elfenbein
    Within a short time frame, seven diverse team members assemble to write a business plan for a new company and struggle to define their roles, make decisions together, and resolve conflict. Henry Tam, a second-year Harvard MBA student, who joins an aspiring start-up... View Details
    Keywords: Interpersonal Communication; Business Plan; Groups and Teams; Decision Making; Jobs and Positions; Leadership Style; Human Resources; Management Teams; Conflict and Resolution; Diversity
    Citation
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    Polzer, Jeffrey T., Ingrid Vargas, and Hillary Anger Elfenbein. "Henry Tam and the MGI Team." Harvard Business School Case 404-068, October 2003.
    • 30 Jun 2014
    • Lessons from the Classroom

    The Role of Emotions in Effective Negotiations

    which was a recipe for disaster." Wasynczuk learned to enter into contract talks with a smile—and to rationalize away his own anger when a deal couldn't be struck. "If an agent was being greedy with me, they were probably being... View Details
    Keywords: by Michael Blanding; Entertainment & Recreation; Sports
    • Web

    Our Values | About

    acknowledging that antisemitism exists on our campus, and stating unequivocally there is no place for it here. We have a strong and deeply valued Jewish and Israeli community at Harvard Business School. In recent days, many have shared with me their View Details
    • Portrait Project

    Neda Navab

    The black and white photo of my grandparents' wedding captures two strangers – a bride, hooked into a stiff corset gown, and a groom, rigid in a starched tuxedo – timidly posing beside each other. They were not in love.  Angered by the... View Details
    • 06 Jul 2016
    • What Do You Think?

    How Do We Pay for the Costs of Globalization?

    decision was announced captures the despair and anger of the workers to be displaced. It also captures a management team trying to act reasonably by giving workers a rare one-year notice of the move—but doing so with a tin ear. For... View Details
    Keywords: by James L. Heskett; Manufacturing
    • 31 May 2004
    • Research & Ideas

    How Team Leaders Show Support–or Not

    the creative ideas the team might have generated if given more latitude. Without that creative thinking, the team's performance suffered, likely reinforcing James's basic tendency to micromanage and closely monitor individual team members. That micromanaging and... View Details
    Keywords: by Martha Lagace
    • 11 Mar 2024
    • News

    In Harmony

    recommendation? Put this in a drawer and start anew when you have more to say. “I took it personally; but that’s what I did. In hindsight, she was right. Recently, when I went back and looked at it, I found myself admiring the energy and the View Details
    Keywords: Julia Hanna; photograph by Jun Michael Park
    • 08 Oct 2008
    • Research & Ideas

    Book Excerpt: A Sense of Urgency

    strongly connected to real business problems, they may suspect sabotage or lunacy, both of which can create anger and not a steely determination to act fast and win. The crisis-creating strategy not only fails but makes matters worse.... View Details
    Keywords: by John P. Kotter
    • 12 Nov 2019
    • Research & Ideas

    Corporate Innovation Increasingly Benefits from Government Research

    shrinking human services than the long-term benefits of research spending, whose outcomes might be years away. “Voters don’t get as angered about such cuts.” The research can’t predict what would happen if the US government slashed... View Details
    Keywords: by Michael Blanding
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