• 16 Dec 2014
• First Look

First Look: December 16

http://ssrn.com/abstract=2532613 Competing with Complementors: An Empirical Look at Amazon.com By: Zhu, Feng, and Qihong Liu Abstract—Platform owners sometimes enter complementors' product spaces to compete against them directly. Prior... View Details

Keywords: Sean Silverthorne

• 11 Sep 2012
• First Look

First Look: September 11

  PublicationsIndispensable: When Leaders Really Matter Author:Gautam Mukunda Publication:Harvard Business Review Press, 2012 Abstract Will your next leader be insignificant-or indispensable? The importance of leadership and the impact of individual leaders has long... View Details

Keywords: Sean Silverthorne

• 07 Jul 2008
• Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

of Enron's conduct and performance, is the missing link in a full understanding of Enron's collapse and its lessons for the leaders of 21st-century business enterprise. Innovation Corrupted at Harvard University Press: http://www.hup.harvard.edu/catalog/SALINN.html... View Details

Keywords: by Martha Lagace; Energy; Utilities

• 10 Oct 2011
• Research & Ideas

Retailing Revolution: Category Killers on the Brink

category levels, which over time would destroy the economics of the entire store. Amazon.com and other e-commerce players did a tremendous job focusing on goods and categories that shoppers were now willing to buy via the Internet, such... View Details

Keywords: by Rajiv Lal & Jose B. Alvarez; Retail

• 23 Jan 2013
• Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

online shoppers, fulfilling Hagiu and Wright's definition. Amazon's e-commerce website encompasses multiple models, which place it somewhere along the MSP-reseller continuum. Amazon.com is a pure MSP when it offers products that are sold... View Details

Keywords: by Julia Hanna

• 19 Feb 2018
• Sharpening Your Skills

Amazoned: Is Any Industry Safe?

iPhoto Jeff Bezos, visiting a Harvard Business School classroom 21 years ago, told skeptical students his goal with Amazon.com was to "sell everything to everyone everywhere." Even dog food? students wondered, which would... View Details

Keywords: by Sean Silverthorne; Retail

• 01 Jul 2002
• Research & Ideas

What it Takes to Lead Through Turmoil

building a better car. When Amazon.com bested Barnes & Noble on the Internet, among B&N's responses was to sue Amazon, alleging fraudulent advertising. Then the laggard company enters phase three: Cosmetic change. Executives... View Details

Keywords: by Sean Silverthorne

• 15 Jul 2015
• Research & Ideas

Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday

Amazon.com is taking an interesting approach to its birthday this year. The company is throwing itself a party where all its Prime customers get the gifts. Amazon Prime Day is slated for July 15th, "a one-day shopping event with more... View Details

Keywords: Re: Sunil Gupta; Retail

• 12 Nov 2008
• First Look

First Look: November 12, 2008

commoditization continue to drive shifts in the value chain. The case examines the commoditization cycle and contrasts integrated solutions such as the iPod-iTunes software-iTunes Music Store with emerging competition from other MP3 players and the View Details

Keywords: Martha Lagace

• 09 Dec 2015
• Research Event

When Hosts Attack: The Competitive Threat of Online Platforms

Complementors: An Empirical Look at Amazon.com,” co-written with Qihong Liu, an associate professor of economics at the University of Oklahoma. In June 2013, Zhu and Liu identified 163,853 products for sale by third-party retailers via Amazon’s Marketplace that were... View Details

Keywords: by Carmen Nobel; Retail; Technology; Web Services

• 15 Feb 2000
• Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

don't "get." They put up a web site that anyone can access, but it's hollow; there is nothing there other than some financials and a picture of the company's headquarters. They haven't understood how to create the store like View Details

Keywords: by Staff

• 21 Jan 2020
• Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

As big box bookstores Barnes & Noble and Borders spread across the landscape in the 1990s, retail observers sounded the death knell for small, independent booksellers. But they had no idea of the onslaught that was coming. Amazon.com... View Details

Keywords: by Michael Blanding; Entertainment & Recreation

• 04 Apr 2011
• Research & Ideas

Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

Walmart, to Google, and to Amazon.com is the use of information," Cutler said. "They incentivize to use good services and not just more services." He added that hospitals in general need to take much more advantage of... View Details

Keywords: by Carmen Nobel; Health

• 17 Jul 2018
• First Look

New Research and Ideas, July 17, 2018

environmental service provider goes through major changes to offer integrated solutions and reach out to new countries. Purchase this case:https://hbsp.harvard.edu/product/717505-PDF-ENG Harvard Business School Case 718-481 Walmart Inc. takes on View Details

Keywords: Dina Gerdeman

• 09 Nov 2009
• Research & Ideas

Come Fly with Me: A History of Airline Leadership

sustainable business model. Q: Who are some current business leaders you see that could be strong role models for the airlines? A: Jeff Bezos of Amazon.com has been a maverick in the online retailing industry for a number of years. Amazon... View Details

Keywords: by Sarah Jane Gilbert; Air Transportation