Always On - Publications - Faculty & Research

18 Apr 2022
HBS Case

Dick’s Sporting Goods Followed Its Conscience on Guns—and It Paid Off

difficult decision. These lessons include getting top executives on board with a change, analyzing the financial impact, and developing a communications strategy aimed at explaining the firm’s actions to customers, employees, suppliers,... View Details

Keywords: by Jay Fitzgerald

07 Dec 2021
Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

Middle management used to be the place where careers stalled, but the COVID-19 pandemic has turned that notion on its head. In fact, mid-level leaders possess more agency now than at any other time in recent history. The tight job market... View Details

Keywords: by Hise Gibson and Shawnette Rochelle

07 Aug 2012
Research & Ideas

Off and Running: Professors Comment on Olympics

constitute the apex of competition by individuals and countries in hundreds of events (302 in London, to be exact), involving sports that may be very popular in one part of the world and virtually unfollowed in another. The common thread... View Details

Keywords: Re: Multiple Faculty; Sports

26 Apr 2011
Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

personal freedom, but at a tremendous cost. Greenfield developments have been built farther and farther from our core cities. America's answer to affordable housing historically has been the suburbs, away from employment centers because land is View Details

Keywords: by Staff; Energy; Utilities

November 2013
Article

Adding Bricks to Clicks: On the Role of Physical Stores in a World of Online Shopping

By: Jill Avery, Thomas Steenburgh, John A. Deighton and Mary Caravella

Buying a product has never been easier. Consumers can shop online, over the phone or via mail order, from home or on the go, and if they want to experience touch and feel, they can also visit a "real" store. Often, one and the same retailer offers several of these... View Details

Keywords: Channel Management; Retailing; Marketing; Marketing Channels; Marketing Strategy; E-commerce; Retail Industry; United States

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14 Jan 2002
Research & Ideas

Countries on the Cusp: The Power of Nationalism

nations must choose their own paths, for better or worse. He later expanded on his ideas in the following interview with HBS Working Knowledge senior editor Martha Lagace. As a student at Cornell, Abdelal said, he became fascinated by the... View Details

Keywords: by Martha Lagace

10 Aug 2020
Research & Ideas

COVID's Surprising Toll on Careers of Women Scientists

reopening plans of institutions,” they write. Leadership could consider childcare infrastructure at each university or institution when crafting reopening plans, both as the pandemic drags on and well into the recovery period, Myers and... View Details

Keywords: by Rachel Layne; Pharmaceutical; Biotechnology; Health

29 Jun 2015
HBS Case

Consumer-centered Health Care Depends on Accessible Medical Records

can be used in powerful ways, ideally leading to better patient care, lower health care costs and, ultimately, healthier patients. “Trust on the part of both the consumer and doctor is hugely important in determining who is going to be... View Details

Keywords: by Dina Gerdeman; Health; Technology

05 Sep 2006
Research & Ideas

HBS Cases: Porsche’s Risky Roll on an SUV

A decade ago, Porsche, the luxury car company, found itself at a crossroads. Renowned for its classy (and expensive) sports cars, the firm had taken a hit in the wake of the 1987 stock market crash and suffered in great part due to Porsche's dependence View Details

Keywords: by Martha Lagace; Auto; Manufacturing

14 Nov 2019
Book

Lifting the Lid on Turkey's Hidden Business History

Turkey’s economic development story has always been something of a black box for scholars to understand, perhaps in part because many of the most successful business enterprises there have been in family hands and largely closed to public... View Details

Keywords: by Sean Silverthorne

06 Nov 2006
Research & Ideas

How South Africa Challenges Our Thinking on FDI

views of how foreign direct investment works. "I think a glimpse into private sector flows has shown that our conventional wisdom might not always align with the reality on the ground," he says. He... View Details

Keywords: by Martha Lagace

29 Feb 2016
HBS Case

Bigbelly's Big Bet on the Digital Trash Can

advertising. “Government is a giant customer. They buy a lot of stuff” Harvard Business School professor Mitchell Weiss explores this strategy pivot in a new case on Bigbelly, co-written with case researcher Christine Snively, that looks... View Details

Keywords: by Michael Blanding; Energy

12 Jan 2015
Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

levers that politicians pull to spring the trap, including appointment of favored regulators, control of budget appropriations, and direct arm bending of regulators on behalf of companies they favor. In all these models, the cycle of... View Details

Keywords: by Michael Blanding

10 Mar 2002
Research & Ideas

Breakthrough Negotiation: Don’t Leave It On the Table

bolster their bargaining power, and channeling the flow of the process through time. They understand that actions taken away from the negotiating table can be as important as what goes on at the table, if not more so.1 Specifically,... View Details

Keywords: by Michael Watkins

26 Jun 2023
Research & Ideas

Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks

always remember their last interaction with a brand when deciding whether to reengage—so a strong finish is worth the investment. That doesn’t have to mean fireworks, however. A furniture company may invest in a reputable delivery company... View Details

Keywords: by Michael Blanding; Entertainment & Recreation

November 2015
Article

Why Organizations Don't Learn: Our Traditional Obsessions—Success, Taking Action, Fitting In, and Relying on Experts—Undermine Continuous Improvement

By: F. Gino and B. Staats

For any enterprise to be competitive, continuous learning and improvement are key—but not always easy to achieve. After a decade of research, the authors have concluded that four biases stand in the way: we focus too heavily on success, are too quick to act, try too... View Details

Keywords: Organizations; Learning

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07 Jan 2015
What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

Summing Up What Isn't Off Limits When it Comes to Transparency? The discussion of this month's column on corporate transparency to employees made it clear that we have reached a point at which disclosure of pay information in... View Details

Keywords: by James Heskett

06 Sep 2011
Research & Ideas

The Power of Leadership Groups for Staying on Track

introspection, and consisted of the best discussions I've had. It gave me an opportunity to reflect on my life and share my feelings in an open and supportive environment. As a result, I faced things about myself I View Details

Keywords: by Bill George

31 Jan 2017
Research & Ideas

Why These Business School Professors Oppose Trump's Executive Order on Immigration

interests of the United States,” and “opposes undue burden on members of our community.” As of this writing, the signatories include some 50 Nobel Laureates and more than 14,800 faculty members at US colleges and universities. Harvard... View Details

Keywords: by Staff

07 Jan 2002
What Do You Think?

Did Consumer Behavior Tracking Come of Age on September 11?

observed, "Chat rooms and corporate message boards have had a much more profound change on the privacy of business organizations than the tragic events of 9/11." There is almost a tone of resignation in the responses. For... View Details