Publications

01 Jan 1999
News

Disciplined Decisions: Aligning Strategy with the Financial Markets

Keywords: Martha Amram, Nalin Kulatilaka

April 2015
Teaching Note

Go Mobile: Aligning District Managers and Store Teams

By: Tatiana Sandino

February 2014 (Revised January 2024)
Case

Go Mobile: Aligning District Managers and Store Teams

By: Tatiana Sandino

Indian cell phone retailer Go Mobile had implemented high-powered incentives to motivate its store employees to behave as owners and provide exceptional service. As the company scaled up, it faced multiple challenges in building a layer of district managers that were... View Details

Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Telecommunications Industry; India

Educators

1996
Chapter

Aligning Environment and Technology with Quality at GTE

2018
Working Paper

Managing Through Organizational Change: Employee Alignment in the Presence of Unexpected Career Concerns

By: Ohchan Kwon and Jee-Eun Shin

This study examines performance consequences due to unexpected career concerns – layoff risks due to institutional reasons. Exploiting a company-wide announcement of a merger decision by management as a trigger event for unexpected career concerns, we examine employee... View Details

Keywords: Career Changes; Performance Measures; Incentives; M＆A; Employees; Personal Development and Career; Mergers and Acquisitions; Organizational Change and Adaptation; Performance; Motivation and Incentives

08 Jul 2002
What Do You Think?

Have We Carried the Concept of Alignment Too Far?

Summing Up Don't throw out alignment while fighting greed and ignorance in corporate governance Respondents to this month's column have spoken: The cause of investor mistrust of management is not the concept of alignment; it is, among... View Details

Keywords: by James Heskett

06 Jul 2014
News

Business must align with schools to close "skills gap"

Web

Aligning Reimbursement with Value - Institute For Strategy And Competitiveness

Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Aligning Reimbursement w... Aligning... View Details

04 Jun 2024
Blog Post

Finding Alignment to Make Impact: Layla Ramirez (MBA 2017)

The team was scrappy, committed, and aligned with what Ramirez had identified as her calling while leaving Wall Street. “My North Star during my search was, how do I make some of the volunteer work that I'm doing with nonprofits, which is... View Details

Keywords: All Industries

January 2025
Supplement

Go Mobile: Aligning District Managers and Store Teams (B)

By: Tatiana Sandino and Samuel Grad

In January 2025, Modi reflects on the past decade of Go Mobile and looks ahead to new growth strategies. View Details

Keywords: Employee Relationship Management; Mobile and Wireless Technology; Growth Management; Organizational Design; Organizational Structure; Salesforce Management; Motivation and Incentives; Management Practices and Processes; Telecommunications Industry; India

September 1987
Background Note

Organizing Effort: Aligning Organization and Other Elements of Strategy

By: James L. Heskett

04 Jun 2024
Blog Post

Finding Alignment to Make Impact: Layla Ramirez (MBA 2017)

The team was scrappy, committed, and aligned with what Ramirez had identified as her calling while leaving Wall Street. “My North Star during my search was, how do I make some of the volunteer work that I'm doing with nonprofits, which is... View Details

Sep 2015
Report

Business Aligning for Students: The Promise of Collective Impact

This report calls on business leaders to take stock of their efforts to improve pre-K-12 education and commit to an innovative approach called “Collective Impact,” a community endeavor that addresses fundamental weaknesses in the U.S. education ecosystem. The report is... View Details

February 1985 (Revised January 2024)
Case

Health Stop (A): What Type of Innovation Is It? And Six Factors Alignment

By: Regina E. Herzlinger, Joyce Lallman, Nancy Kane, Jefferson C. Grahling and James Wallace

How can we evaluate if innovative health care ventures can do good—benefit society—and do well—become financially viable? This question is the topic of the first module in the Innovating In Health Care course book. This note and case series enables readers to conduct... View Details

Keywords: For-Profit Firms; Business Model; Entrepreneurship; Health Care and Treatment; Strategy; Valuation; Health Industry; Retail Industry

Educators

July 2016 (Revised September 2016)
Teaching Note

Banking On Change: Aligning Culture and Compensation at Morgan Stanley

By: Malcolm S. Salter

Teaching Note for 917-402. View Details

Article

How to Succeed at CEO Succession: Aligning Strategy and Succession

By: Rakesh Khurana and Jeff Cohn

Keywords: Strategy; Management Succession

July 2016 (Revised January 2017)
Case

Banking on Change: Aligning Culture and Compensation at Morgan Stanley

By: Malcolm S. Salter

This case study was prepared as part of a research project on Culture, Conduct, and Governance in Financial Firms. The objective of this project is to compare and contrast the efforts of U.S. and European banks to induce changes in organization culture in the aftermath... View Details

Keywords: Business or Company Management; Corporate Accountability; Ethics; Organizational Culture; Corporate Governance; Banks and Banking; United States; Europe

Educators

2002
Book

Aligning the Stars: How to Succeed When Professionals Drive Results

By: Jay W. Lorsch and Thomas J. Tierney

Keywords: Success; Outcome or Result

2009
Book

Designing Care: Aligning the Nature and Management of Health Care

By: Richard Bohmer

Today's health-care providers face growing criticism - from policy makers and patients alike. As costs continue to spiral upward and concerns about quality of care escalate, the debate has focused on how to finance health care. Yet funding solutions can't... View Details

Keywords: Cost Management; Health Care and Treatment; Service Delivery; Business Processes; Organizational Culture