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Show Results For
- All HBS Web
(399)
- People (1)
- News (65)
- Research (287)
- Multimedia (3)
- Faculty Publications (196)
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- 01 Apr 1997
- News
Manager's Notebook
Rayport and Hagel predict that customers will put aside concerns over privacy if they receive sufficient value in return for providing personal information. For example, the authors note that airlines have no trouble collecting... View Details
Keywords: Judith Ross
- 01 Jun 2016
- News
Prima Datarina
with a long history in the airline and hotel industries now gaining traction in the arts world. By analyzing existing data, Hodges and her team have the flexibility to adjust ticket prices on a weekly, or... View Details
Keywords: Julia Hanna
- 01 Jun 2009
- News
Crisis and Creativity
fundamental decisions for any business: where to play, how to deliver, and how to win. Where to Play. Entrepreneurs must target downturn needs such as superior value relative to existing players or provide good substitutes for the necessities that consumers have to... View Details
Keywords: Bhaskar Chakravorti
- 01 Feb 2000
- News
Breaking Down Barriers: The Electronic Wallet
As people get more accustomed to using the Internet to conduct business transactions, their demands will become more sophisticated. Cyberspace is jam-packed with startups trying to second-guess what consumers of the future will want. "Whole new View Details
Keywords: Judith A. Ross
- 01 Dec 2020
- News
Finding The Right Patient-Provider Match
second year,” he says. Gardner has built Kyruus into an industry leader in providing search, scheduling, and data management services for health systems. Simplifying the Process “We don’t define what is right for the patients. Our job is... View Details
Keywords: Susan Young
- 01 Sep 2009
- News
Read All About It!
collisions with other trains, loose rails, and fires in wooden cars occurred with some frequency in the first decades of the railroads. But the industry soon grew more organized and invested in extensive track and bridge construction.... View Details
- 01 Dec 2004
- News
Getting Personal
marketing and psychology. Moon is a recipient of the HBS Student Association Award for teaching excellence and has twice received a Hellman Faculty Fellowship, presented annually to a junior faculty member for outstanding research. Are there View Details
- 01 Dec 2014
- News
Innovation: Frozen Assets
and Derek Jeter at the launch of the Luvo food truck this summer in New York City. (Courtesy of Luvo) Growth for the three-year-old Luvo, though, requires overcoming a few cultural hurdles. While frozen-food sales spiked at the outset of the recession, the View Details
Keywords: Janelle Nanos
- 29 Jul 2013
- News
Opening New Markets for Black South African Winemakers
wine-making. But apartheid had prevented them from owning land or gaining access to capital. Wine had become a $3 billion export industry for South Africa, but just 2 percent of the market was held by black South Africans, who comprise 85... View Details
- 06 Jul 2015
- News
Lights! Camera... Market!
Elberse’s Strategic Marketing in Creative Industries class. Having worked with the class to market a previous film, Gaudet and Pullapilly approached Elberse again in 2012 to advise them on how to find a marketing and distribution partner... View Details
- 01 Dec 2006
- News
Forestalling Terror
case exciting to teach. By 1999, as described in Part C, Ryanair is the most profitable airline in the world. I like this case series because you get to see success and failure side by side in one industry... View Details
- 29 Aug 2018
- News
The Value of Valleys
entrepreneurs precisely because I know the risks. I think you should not do it precipitously. There's an aphorism in our industry that CEO is the new analyst, because a lot of young people want to be startup CEOs as opposed to taking... View Details
- 13 Jul 2016
- News
From Money to Ministry
He handled lending for the airline and aerospace industry during deregulation and many reorganizations. “I learned about relationship banking, as opposed to now, where it’s all about the deal, all quite... View Details
Keywords: Margie Kelley
- 01 Dec 1998
- News
Year 2000 Computer Problem and You: Disaster for Some, Lessons for All
can't do it all, you can probably do enough to satisfy customers and stay in business. Do you foresee crises as dramatic as some of those described in the press? You mean airplanes falling from the sky? It's not likely with the airlines... View Details
- 06 Dec 2021
- News
December 2021 Alumni and Faculty Books
firms find it so difficult to adapt in the face of change—to innovate? In the past 10 years, the importance of this question has increased as more industries and firms confront disruptive change. The pandemic has accelerated this crisis,... View Details
- 01 Feb 1998
- News
Running Up the Score
of big money in the world of sports seems to have aggravated public disenchantment with many aspects of the professional game, from high ticket prices to athletes' personal behavior. That does not bode well long term for an industry that... View Details
Keywords: Garry Emmons
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
If you’ve ever tried to call an airline or almost any service business of a certain size, you’re probably familiar with the problem: After navigating a seemingly endless set of options, you’re asked by an automated message to share... View Details
- 01 Dec 2001
- News
September 11: A Community Reflects
across the river at Harvard College and at other locations throughout the University. Speaking on behalf of Dean Kim B. Clark, who was in New Mexico and unable to return due to airline travel restrictions, longtime faculty member... View Details
Keywords: Susan Young;Deborah Blagg
- 01 Jun 2008
- News
The Prophet of Start-Ups
the VC community to see itself as a real industry.” The venture capital industry began to take shape after World War II on the northeastern seaboard when in 1946 Doriot became president of the first public venture capital firm:... View Details
- 01 Oct 2000
- News
The Entrepreneurial Venture
surprising that the venture capital industry was essentially dormant at the time. But with the growth of the microprocessor and of biotechnology in the late 1970s, as well as the deregulation of the airline... View Details