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  • All HBS Web  (1,218)
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    • News  (406)
    • Research  (397)
    • Events  (1)
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  • Faculty Publications  (45)
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  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

James Lemoine, an assistant professor in the Organization and Human Resources Department of the School of Management at the University at Buffalo, have written extensively on VUCA, and argue, “If VUCA is seen as general, unavoidable, and unsolvable, leaders will View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • 14 Feb 2023
  • Research & Ideas

When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career

he needed to take a break—and not just a one-week vacation. He decided to take time off and explore neglected interests in the outdoors and in spirituality—by spending six weeks walking 900 miles as part of... View Details
Keywords: by Michael Blanding
  • 17 Apr 2022
  • Book

How to Avoid the 'Ethical Slide' That Leads Companies Astray

you get to the point that all your time is spent in crisis management.” Cultivating a ‘speak-up culture’ While cultivating good ethics may sound daunting, Nelson says it isn’t complicated. For example, Costco’s code of conduct is based on a few simple values, such as:... View Details
Keywords: by Lane Lambert
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

masks. We recently asked Harvard Business School professors whose research and expertise traverse topics related to remote work what advice they would offer managers and executives actively seeking to navigate these points of friction.... View Details
Keywords: by Kristen Senz
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

longer term. Whether industries are experiencing decreases or increases in demand, all firms and organizations need to take a step back or forward and ask themselves: What should be my minimally viable strategy to get through these... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service
  • 13 Jan 2023
  • Research & Ideas

Are Companies Actually Greener—or Are They All Talk?

Most companies now account for social good in their financial reports in some way, but with regulation scattershot and evolving, it’s complicated for investors to assess so-called ESG reports. The disclosures, known as Environmental, Social, and Governance reports,... View Details
Keywords: by Rachel Layne
  • 01 Nov 2022
  • Research & Ideas

A Penny for Your Thoughts? For Big-Picture Ideas, the Right Pay Structure Matters

Want employees to think outside the box? Start by taking a good, hard look at how you’re paying them. That’s the implication of new research examining the impact of different compensation structures on employee innovation. While there is... View Details
Keywords: by Scott Van Voorhis
  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

to thrive in ambiguous situations will be critical in a cofounding relationship. If you question whether you are up for sharing these experiences with one or more cofounders, you may need to do some introspective work before taking on a... View Details
Keywords: by Julia Austin
  • 04 Mar 2024
  • Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

match outgoing and incoming demographics to preserve group dynamics. They may also place more weight on avoiding diversity losses than on seeking greater diversity gains, so they don’t take bigger steps to diversify, even when they have... View Details
Keywords: by Michael Blanding
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

public’s attention to the problem. Now, Neeley sees many of Gebru’s insights and warnings, which are highlighted in the case study, taking on newfound importance amid Big Tech’s race to build ever-larger AI datasets. “We now see, once... View Details
Keywords: by Scott Van Voorhis; Technology
  • 13 Apr 2021
  • Book

How Inclusive Managers Create Glass-Shattering Organizations

and co-author of the new book, Glass Half-Broken: Shattering the Barriers That Still Hold Women Back at Work. “They have lots of opportunity to change the structures themselves.” The authors of Glass Half-Broken weave academic research with practical View Details
Keywords: by Kristen Senz
  • 21 Apr 2021
  • Research & Ideas

The Pandemic Conversations That Leaders Need to Have Now

uncertainty.” Foster community involvement. This can take two forms. One is for organizations themselves to join or create a community endeavor, and invite employees to participate. Many organizations sponsor United Way drives or do a... View Details
Keywords: by Boris Groysberg, Robin Abrahams, and Katherine Connolly Baden
  • December 2015
  • Article

Control the Negotiation Before It Begins

By: Deepak Malhotra
Countless books and articles offer advice on avoiding missteps at the bargaining table. But some of the costliest mistakes take place before negotiators sit down to discuss the substance of the deal. That's because they often take for granted that if they bring a lot... View Details
Keywords: Negotiation Preparation
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Malhotra, Deepak. "Control the Negotiation Before It Begins." Harvard Business Review 93, no. 12 (December 2015): 66–72.
  • 21 Feb 2023
  • Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

Motivating employees takes more than carrots and sticks—it hangs on making them aware of those incentives and deterrents, according to new research. Companies, governments, and institutions across the globe spend countless billions on... View Details
Keywords: by Scott Van Voorhis
  • 05 Mar 2009
  • What Do You Think?

How Frank or Deceptive Should Leaders Be?

(the) context of the future." Gerald Nanninga commented that "It is impossible to fix a problem if one does not properly acknowledge the full extent of the problem. Problem resolution, however, can take a more optimistic tone.... View Details
Keywords: by Jim Heskett
  • 08 May 2020
  • In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

Social Enterprise Initiative at Harvard Business School shared advice for nonprofits facing dire financial challenges. How can donors support social impact organizations through a recession? Michael Chu: Support proven organizations with... View Details
Keywords: by Danielle Kost
  • Article

Sales Managers Must Manage

By: Frank V. Cespedes
A common complaint from C-level executives about their sales colleagues concerns the latter’s ability to manage, not sell. Nearly every firm has examples of successful salespeople who are poor managers because they persist in their behaviors as reps rather than... View Details
Keywords: Sales; Management Skills
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Cespedes, Frank V. "Sales Managers Must Manage." Top Sales Magazine (February 2019).
  • 16 Jul 2021
  • Op-Ed

For Entrepreneurs, the Benefits of Slowing Down

Summer has always been a time to take a breath and slow down. Now that the United States is entering a post-pandemic phase, we have yet another reason to take things a bit slower and stop obsessing about... View Details
Keywords: by Jeffrey Bussgang
  • 03 Jul 2008
  • What Do You Think?

Are Followers About to Get Their Due?

without good followers. This question may be particularly significant in an age when followers find it easier to organize by means of the Internet at the same time that, in Kellerman's opinion, "cultural constraints against taking on... View Details
Keywords: by Jim Heskett
  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

about how an algorithm works—but following its advice based on trusting the people who designed and tested it—can lead to better decision-making and financial results for businesses, say researchers affiliated with the Laboratory for... View Details
Keywords: by Rachel Layne
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