Publications

September 2004 (Revised April 2005)
Case

G.G. Toys

By: Dennis Campbell and Susan L. Kulp

This case highlights issues of management accounting and includes a review of product costing, excess capacity, variance analysis, and scrap costs. View Details

Keywords: Product; Cost Accounting; Financial Management

31 Jan 2022
News

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

Keywords: Digital transformation

February 2001 (Revised May 2001)
Case

Wipro Technologies (A)

By: Lynn S. Paine, Carin-Isabel Knoop and Suma Raju

The new general manager of Wipro's software services division has been brought on board from General Electric to develop the division into a leading provider of software services to the world's largest corporations. A native of India who received management training in... View Details

Keywords: Business or Company Management; Cross-Cultural and Cross-Border Issues; Transformation; Change Management; Human Resources; Software; Information Technology Industry; India

Find at Harvard

December 2022 (Revised May 2023)
Case

Iberdrola: Leading the Energy Revolution

By: Juan Alcácer and Emer Moloney

At the end of 2019, Ignacio Galán, the Chairman and CEO of the world's third largest utility, Iberdrola, reflected on his almost 20 years at the company. He managed a portfolio of three very different businesses, each with their own specific opportunities and... View Details

March 1987 (Revised October 1993)
Case

Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program

By: W. Earl Sasser

In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew... View Details

Keywords: Motivation and Incentives; Managerial Roles; Retention; Employees; Performance Improvement; Recruitment; Problems and Challenges; Compensation and Benefits; Food and Beverage Industry; Service Industry; Boston

12 May 2008
Research & Ideas

Accounting Information as Political Currency

downward earnings management, corporate donors to candidates in closely watched races exhibit significant evidence of downward earnings management in the second and third calendar quarters of 2004." Ramanna agreed to an e-mail... View Details

Keywords: by Martha Lagace

October 2012
Case

Harrah's Entertainment

By: Paul A. Gompers, Kristin Mugford and J. Daniel Kim

This case examines the issues of establishing and managing a capital structure for the leveraged buyout of Harrah's Entertainment. View Details

Keywords: Leveraged Buyouts; Debt Markets; Loan Contracts; Covenants; Casinos; Gaming; Private Equity; Entertainment and Recreation Industry; United States

December 1997 (Revised December 2013)
Case

CCBN.COM

By: William A. Sahlman

A new service is being developed to help investor-relations managers at public companies communicate with investors over the Internet. View Details

Keywords: Business Startups; Entrepreneurship; Service Operations; Internet

13 May 2015
News

Activists losing mojo?

23 Jun 2016
Video

What is Your Best Self?

April 1996 (Revised October 1999)
Case

Risk of Stocks in the Long Run, The: The Barnstable College Endowment

By: Andre F. Perold

The manager of the Barnstable College Endowment is evaluating proposals to increase the endowment's exposure to stocks based on an analysis that shows stocks to be much safer over long holding periods. View Details

Keywords: Risk Management; Financial Management; Stocks; Financial Services Industry; Education Industry

June 1993 (Revised May 1997)
Case

SKA (Sweden)

By: David F. Hawkins

Management is debating a proposal to capitalize R&D. While Swedish GAAP permits capitalization, the general practice is to expense R&D as incurred. View Details

Keywords: Financial Statements; Financial Reporting; Framework; Balanced Scorecard; Policy; Accounting Industry; Sweden

22 Sep 2003
Research & Ideas

When Protestors Knock at Your Door

in the Spring 2003 issue of California Management Review. In the piece, the authors offer case studies of Unocal, Nike, and Novartis. Spar and LaMure were struck by "how smart NGOs can be in their own strategic thinking, and how... View Details

Keywords: by Cynthia Churchwell

January–February 2014
Article

Can a Strong Culture Be Too Strong?

By: David A. Garvin

The article presents a case study of a business enterprise with high employee turnover that is considering adopting a personnel management innovation, referred to as People Support, involving a group of managers whose role is to listen to and help resolve employees'... View Details

Keywords: Employee Relationship Management; Retention; Organizational Culture

Find at Harvard

Read Now

December 2003 (Revised April 2004)
Case

Sherif Mityas at A.T. Kearney (A): Negotiating a Client Service Predicament

By: Ashish Nanda

Sherif Mityas, recently promoted as project manager at A.T. Kearney, faced a client service challenge in his very first project experience. Mityas had been working closely for six weeks with the management team of the U.S. subsidiary of a Japan-headquartered consumer... View Details

Keywords: Management; Conflict of Interests; Business Subsidiaries; Trust; Consumer Products Industry; Japan; United States

June 2023
Supplement

Clash of Two Giants Simulation Exercise

By: Feng Zhu and Marco Iansiti

Many markets are organized around platforms that connect consumers with complementary applications and services. These platforms are two-sided because both sides - consumers and those providing applications or services - need access to the same platform to interact. A... View Details

Keywords: Customer Acquisition; Platform Strategy; Technology Platform; Digital Platforms; Competitive Strategy; Network Effects