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Show Results For
- All HBS Web
(8,971)
- People (18)
- News (1,570)
- Research (5,940)
- Events (24)
- Multimedia (129)
- Faculty Publications (5,906)
- 22 Apr 2019
- Research & Ideas
Why Salespeople Struggle at Leading
says Harvard Business School’s Frank V. Cespedes, the MBA Class of 1973 Senior Lecturer of Business Administration. “Every company has examples of people who persist in their behaviors as salespeople, and as a result they flame out as managers,” says Cespedes, who... View Details
Keywords: by Dina Gerdeman
- Research Summary
The Individualized Corporation
Christopher A. Bartlett has recently concluded (with Sumantra Ghoshal of the London Business School) a study of changing organizational processes and management roles in twenty diverse companies in various stages of corporate transformation. The research is expected... View Details
- March 2024
- Teaching Note
Madrigal: Conducting a Customer-Base Audit
By: Eva Ascarza, Peter S. Fader, Bruce Hardie and Michael Ross
Teaching Note for HBS Case No. 524-046. This case presents a scenario where Madrigal, a U.S. retailer with a rich 20-year history and a solid loyalty program, faces a turning point with the arrival of a new CEO. This leadership change reveals a critical gap in... View Details
- 2022
- White Paper
The Partnership Imperative: Community Colleges, Employers, & America's Chronic Skills Gap
By: Joseph B. Fuller and Manjari Raman
The nature of work has changed dramatically across
industries in the last few decades due to rapid and
repeated waves of automation. Nowhere is this more
evident than in middle-skills positions—those that
require less than a four-year college degree but more
than... View Details
Keywords: Future Of Work; Human Capital; Competency and Skills; Training; Higher Education; United States
Fuller, Joseph B., and Manjari Raman. "The Partnership Imperative: Community Colleges, Employers, & America's Chronic Skills Gap." White Paper, Harvard Business School Project on Managing the Future of Work, December 2022. (In partnership with the American Association of Community Colleges.)
- September 2020 (Revised July 2022)
- Exercise
Artea (D): Discrimination through Algorithmic Bias in Targeting
By: Eva Ascarza and Ayelet Israeli
This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing—implications, causes, and possible solutions. Part (A) focuses on A/B testing analysis and targeting. Parts (B),(C),(D) Introduce algorithmic bias. The... View Details
Keywords: Targeted Advertising; Discrimination; Algorithmic Data; Bias; Advertising; Race; Gender; Marketing; Diversity; Customer Relationship Management; Prejudice and Bias; Analytics and Data Science; Retail Industry; Apparel and Accessories Industry; Technology Industry; United States
Ascarza, Eva, and Ayelet Israeli. "Artea (D): Discrimination through Algorithmic Bias in Targeting." Harvard Business School Exercise 521-043, September 2020. (Revised July 2022.)
- April 2022
- Teaching Note
Tempur Sealy International (A, B & C)
By: Benjamin C. Esty and Daniel Fisher
Teaching Note for HBS Case Nos. 718-422, 718-423, and 718-424. The cases explore the long-term relationship between Tempur Sealy (TPX, a mattress manufacturer) and Mattress Firm (MFRM, a bedding retailer and TPX's largest customer). For almost 20 years, the firms... View Details
Keywords: Porter's 5 Forces; Bargaining Power; Buyer Power; Customer Power; Supplier Power; Negotiations; Value Capture; Private Equity; Consumer Durables; Consumer Discretionary; Mattresses; B-2-B; Industry Dynamics; Leadership; Compensation; Corporate Strategy; Business Strategy; Value Creation; Competition; Cooperation; Distribution; Negotiation; Industry Structures; Customers; Relationships; Distribution Industry; Manufacturing Industry; Retail Industry; Consumer Products Industry; United States; South Africa
- June 2018
- Teaching Note
ALAC International
By: Richard S. Ruback, Royce Yudkoff and Ahron Rosenfeld
ALAC International (ALAC) was awarded the U.S. distributorship of di-isononyl phthalate (DINP) which provided ALAC an opportunity to increase its sales and profits. But the opportunity required a significant additional investment in working capital. The DINP, shipped... View Details
- April 2015
- Teaching Plan
Codecademy: Monetizing a Movement?
By: Jeffrey J. Bussgang and Lisa Mazzanti
This is a Teaching Plan for the case on Codecademy, an open-platform, online community for learning computer programming, launched in 2011. By 2014, the company had raised a total of $12.5 million in funding and was, on many fronts, an overwhelming success. However,... View Details
- November 2000 (Revised July 2001)
- Case
Intuit QuickBooks
By: Rajiv Lal and Punima P Kochikar
Internet QuickBooks, a successful product with a strong brand and an 85% share of retail sales, was faced with the challenge of meeting market growth expectations in a mature, slowing market segment. Generating recurring revenues by providing value-added online... View Details
Keywords: Budgets and Budgeting; Decisions; Growth and Development; Brands and Branding; Market Participation; Problems and Challenges; Internet and the Web; Value; Web Services Industry
Lal, Rajiv, and Punima P Kochikar. "Intuit QuickBooks." Harvard Business School Case 501-054, November 2000. (Revised July 2001.)
- 25 Jan 2016
- News
Problem-based learning and the case method
- Research Summary
Moving Beyond Direct-to-Consumer
Changing consumer behaviors have redefined what it means to be direct to consumer ("DTC"). What once began online a decade ago as a distribution and disintermediation strategy has since evolved into a multifaceted approach for the modern-day brand.
The... View Details
- Teaching Interest
Digital Marketing Strategy
By: John A. Deighton
When the tools of marketing change, strategies change too. The focus of this course is on firms trying to navigate the transition from offline to online market-making and strategy development. Our concern is primarily with corporations that have products and... View Details
- Web
Research - Private Capital Project
COVID-19. The pandemic severely impacted the travel industry, creating challenges for many companies like WorldStrides, which... August 2022 Teaching Material PE Secondaries: Blackstone Strategic Partners By: Victoria Ivashina and Luis M.... View Details
- 17 Jan 2011
- Research & Ideas
Being the Boss
person. What challenges do they need to consider? A: When I teach executives, we talk about how you give feedback virtually to people you'll never see in person—giving performance appraisals to people you never see and understanding the... View Details
Keywords: by Carmen Nobel
- Web
Video - Institute For Strategy And Competitiveness
HBS ISC Resources Resources Video Courses Data Events & Presentations Frameworks News Publications Video Video Jan 2019 Presentation How to Measure Costs in Health Care How to Measure Costs in Health Care by Professor Robert S. Kaplan Professor Kaplan View Details
- 28 Jan 2020
- Book
Advanced Leadership Requires More Than Outside-The-Box Thinking
Change the World One Smart Innovation at a Time is to be published today. Kanter is the Ernest L. Arbuckle Professor of Business Administration at Harvard Business School. In addition to her many years of teaching and research at HBS,... View Details
Keywords: by Sean Silverthorne
- 01 Dec 2023
- News
Venturing Forth
Illustration by Adam McCauley Venture capital is a heady industry: Big bets mean big checks when the deals hit right. And for most of the last decade, those taking part in the funds were riding high: Capital was abundant, valuations were soaring, and the stock market... View Details
- Web
Alternative Investments Course | HBS Online
and become a more effective attorney, CPA, or overall colleague. "HBS Online doesn't teach you knowledge or prescribe to any cookie-cutter solutions to problems. Rather, it teaches you how to think about... View Details