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Show Results For
- All HBS Web
(10,229)
- People (28)
- News (2,538)
- Research (5,803)
- Events (71)
- Multimedia (100)
- Faculty Publications (3,949)
- 29 May 2001
- Research & Ideas
Genomics: Can We Start Making Money Now?
drugs, and will they be less expensive?' My answer is, 'I don't know, and probably not.' Lechleiter was one of several panelists to discuss, "Breaking the Genetic Code: The Business of Life Science in the 21st Century" at the... View Details
Keywords: by Sean Silverthorne
- 17 Feb 2016
- Blog Post
Through The Eyes of The Patient: A Recap of The 13th Annual Health Care Conference
attending to patients following hospital discharge. Eight panels explored various segments of health care more deeply, focusing on a diverse range of areas including Consumer Health, Devices and Diagnostics,... View Details
Keywords: Health Care
- February 2010
- Background Note
Millipore Background Note
By: Elie Ofek and Natalie Kindred
This note provides background on Millipore Corporation, a global provider of products and services used primarily in the discovery, development and production of therapeutic drugs. With a track record of quickly adapting to the evolving needs of its customers,... View Details
Keywords: Organizational Change and Adaptation; Customer Focus and Relationships; Biotechnology Industry; Pharmaceutical Industry
Ofek, Elie, and Natalie Kindred. "Millipore Background Note." Harvard Business School Background Note 510-059, February 2010.
- 09 Jun 2003
- Research & Ideas
Incentives and Operational Excellence
delivery—for free. If you run the video store, you worry about the customer who comes in specifically to rent The Matrix but leaves annoyed and empty handed because the video isn't on the shelves today.... View Details
Keywords: by Martha Lagace
- 31 Aug 2010
- First Look
First Look: August 31
various disciplines. Recent work has begun to focus on a previously overlooked factor predicting dishonest behavior: the beneficiary or victim of dishonest acts. In two laboratory experiments, we manipulate the level of resources... View Details
Keywords: Sean Silverthorne
- 13 Jul 2015
- Research & Ideas
‘Humblebragging’ is a Bad Strategy, Especially in a Job Interview
or strategic. Separately, two research assistants rated each response based on whether the respondent seemed like an attractive job candidate. Results showed that 77 percent of participants had chosen to humblebrag rather than disclose an... View Details
Keywords: by Carmen Nobel
- 02 Mar 2010
- First Look
First Look: March 2
consistently impose costs on their loved ones, friends, associates, partners, employers, and the public by actions that are not in their own self-interest. This paper focuses View Details
Keywords: Martha Lagace
- 08 Sep 2010
- First Look
First Look: September 8, 2010
anytime, anywhere. They have presented their technology at one of the highest profile tech conferences and now face a choice of focusing on the first and only—FDA-approved... View Details
Keywords: Sean Silverthorne
- 17 Jun 2015
- Lessons from the Classroom
Excellence Comes From Saying No
We all know people who seem able to perform at a higher level than those around them; and we've all had moments ourselves where we are firing on all cylinders and everything just seems to work. But how do you achieve that kind of... View Details
Keywords: by Michael Blanding
- November 1993 (Revised November 1994)
- Case
Molding the Impossible: the NYPRO/Vistakon Disposable Contact Lens Project
By: Clayton M. Christensen
NYPRO, Inc., one of the world's leading manufacturers of plastic injection-molded products, is asked by the Vistakon Division of Johnson & Johnson to manufacture molds that Vistakon will use to produce disposable contact lenses. The required dimensional tolerances for... View Details
Keywords: Customer Relationship Management; Engineering; Management Practices and Processes; Product Development; Production; Groups and Teams; Manufacturing Industry; Medical Devices and Supplies Industry
Christensen, Clayton M. "Molding the Impossible: the NYPRO/Vistakon Disposable Contact Lens Project." Harvard Business School Case 694-062, November 1993. (Revised November 1994.)
- January 2000
- Case
Talbots - A Classic
By: V. Kasturi Rangan and Marie Bell
This case traces why the $1 billion women's clothing retailer decided to attract younger customers, what went wrong, and the actions taken to recover. By the end of 1999, the company has reestablished itself and faces several growth opportunities and must decide on the... View Details
Keywords: Customer Focus and Relationships; Decisions; Crisis Management; Product Positioning; Problems and Challenges; Segmentation; Fashion Industry
Rangan, V. Kasturi, and Marie Bell. "Talbots - A Classic." Harvard Business School Case 500-082, January 2000.
- 06 May 2008
- First Look
First Look: May 6, 2008
company which had been put up for sale by pharmaceutical giant Pfizer. Examining the decision from a strategic perspective, the (A) case provides brief histories of the two companies; traces the global confectionery industry, focusing... View Details
Keywords: Martha Lagace
- Person Page
Press / Media
By: Debora L. Spar
I'll have a girl, please
American Public Media [Marketplace], 12 September 2006
DR. DEBORAH SPAR: "The ability to choose gender is really only the first... View Details
- October 2001 (Revised November 2002)
- Case
Herman Miller(B): Creating Innovation Streams
By: Sandra J. Sucher and Stacy McManus
In 1997, Mike Volkema faced the difficulty of attempting to revitalize a once dynamic organization. Volkema wondered how he could incorporate advances made within subsidiaries, such as Miller SQA's business model innovation, into the company as a whole while also... View Details
Keywords: Innovation and Invention; Innovation and Management; Product Design; Product Development; Product; Supply Chain Management; Business Model; Service Delivery; Customer Value and Value Chain; Manufacturing Industry; Consumer Products Industry
Sucher, Sandra J., and Stacy McManus. "Herman Miller(B): Creating Innovation Streams." Harvard Business School Case 602-024, October 2001. (Revised November 2002.)
- 22 May 2007
- First Look
First Look: May 22, 2007
channels, with products and brand elements that are less quirky, more commercial than they used to be. Indeed, CEO John Replogle believes that by focusing on efficacious, natural, and unique ingredients, and... View Details
Keywords: Martha Lagace
- 07 Apr 2003
- Research & Ideas
XTV: Xerox’s Attempted Recovery From “Fumbling the Future”
this period, Xerox's Palo Alto Research Center (PARC) delivered some important technologies for the corporation. One of the most critical inventions was laser printing for Xerox's printers and copiers, an effort that led to new Xerox... View Details
Keywords: by Henry Chesbrough
- December 2000
- Case
Friona Industries, L.P.
By: Ray A. Goldberg, Carin-Isabel Knoop and Cate Reavis
As the food industry becomes more sophisticated, and as genomics and other factors provide for quality control from the producers to the consumers in the food chain, the beef industry has been one of the last commodity systems to organize the vertical systems to... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Food; Management Systems; Supply and Industry; Performance Consistency; Quality; Partners and Partnerships; Food and Beverage Industry; Retail Industry
Goldberg, Ray A., Carin-Isabel Knoop, and Cate Reavis. "Friona Industries, L.P." Harvard Business School Case 901-009, December 2000.
- 01 Jun 2022
- News
The Exchange: Same Great Price, Now with Fewer Chips
while, everyone else in the ground-coffee market had done something similar, and it’s been going on ever since. You tend to see this happen at times of increasing costs of raw materials, wages, and energy prices—anything that puts... View Details
- 13 Aug 2018
- Research & Ideas
Women Heart Patients Have Better Survival Odds with Women Doctors
for Disease Control. In the emergency room as a business, the customer lives or dies. "Here we find that who you are and who is advocating for you, who is treating you, is making a difference" “This is really like a glass... View Details
- 04 Feb 2013
- Research & Ideas
Are the Big Four Audit Firms Too Big to Fail?
their preferences for reporting flexibility, such as customized accounting methods that best reflect clients' business models. Instead audit firms are playing it safe by concentrating on verifiability. A... View Details