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  • All HBS Web  (10,541)
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  • June 2003 (Revised October 2006)
  • Case

George McClelland at KSR (A)

By: Joshua D. Margolis, Ayesha Kanji and Wan Wong
George McClelland accepts a position as the chief administrative officer/chief operating officer at Kendall Square Research (KSR), a fledgling computer company that is taking its promising parallel computer technology to market. McClelland is a veteran of the computer... View Details
Keywords: History; Technological Innovation; Leadership; Business History; Accounting; Problems and Challenges; Business Strategy; Growth and Development; Computer Industry; Technology Industry
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Margolis, Joshua D., Ayesha Kanji, and Wan Wong. "George McClelland at KSR (A)." Harvard Business School Case 403-163, June 2003. (Revised October 2006.)
  • March 2002
  • Background Note

Incentive Strategy Within Organizations

By: Brian J. Hall
This case serves as a supplement to any course on incentive design and implementation. The analysis first locates incentive strategy within the larger structure of organizations and markets and then helps to define the central components and difficulties of incentive... View Details
Keywords: Motivation and Incentives; Compensation and Benefits; Performance Evaluation; Strategy; Situation or Environment; Problems and Challenges
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Hall, Brian J. "Incentive Strategy Within Organizations." Harvard Business School Background Note 902-131, March 2002.
  • March 2002 (Revised December 2002)
  • Background Note

A Note on Corporate Venturing and New Business Creation

By: David A. Garvin
Presents an introduction and overview of corporate venturing. Describes the need for companies to create new businesses, the stages in the process, predictable problems and challenges, the strengths and weaknesses of alternative approaches such as internal venture... View Details
Keywords: Business Plan; Business Startups; Forecasting and Prediction; Venture Capital; Problems and Challenges
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Garvin, David A. "A Note on Corporate Venturing and New Business Creation." Harvard Business School Background Note 302-091, March 2002. (Revised December 2002.)
  • Article

Finding Lost Profits: An Equilibrium Analysis of Patent Infringement Damages

By: James J. Anton and Dennis A. Yao
We discuss how a seller can appropriate rents when selling knowledge that lacks legal property rights by solving either an expropriation or a valuation problem and then analyze how seller rents increase when a portion of the intellectual property (IP) can be protected.... View Details
Keywords: Profit; Patents; Management Analysis, Tools, and Techniques; Knowledge; Rights; Strategy; Valuation; Problems and Challenges
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Anton, James J., and Dennis A. Yao. "Finding Lost Profits: An Equilibrium Analysis of Patent Infringement Damages." Journal of Law, Economics & Organization 23, no. 1 (April 2007): 186–207. (Harvard users click here for full text.)
  • September 2011
  • Teaching Note

The Allstate Corporation (TN)

By: John R. Wells
Teaching Note for 708485. View Details
Keywords: Corporate Strategy; Profit; Insurance; Performance Improvement; Adaptation; Problems and Challenges; Insurance Industry; Financial Services Industry; United States
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Wells, John R. "The Allstate Corporation (TN)." Harvard Business School Teaching Note 712-433, September 2011.
  • January 2011 (Revised June 2012)
  • Supplement

Joe Gifford in Tal Afar, Iraq (B)

By: Joseph Badaracco, Richard Burgess Jr., Robert Carpio III and William Wheeler
A Lieutenant leading a platoon in Iraq must make a complex ethical, military, and leadership decision: whether to risk his life and that of other soldiers to reenter a home rigged with an explosive and save three Iraqis. The (B) case describes the decision made and the... View Details
Keywords: Decisions; Decision Choices and Conditions; Crisis Management; Problems and Challenges; Iraq
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Badaracco, Joseph, Richard Burgess Jr., Robert Carpio III, and William Wheeler. "Joe Gifford in Tal Afar, Iraq (B)." Harvard Business School Supplement 311-086, January 2011. (Revised June 2012.)
  • August 2007 (Revised June 2008)
  • Case

The Lapdesk Company: A South African FOPSE

Shane Immelman, founding CEO of Lapdesk (South Africa), is facing several acute problems: a conflict between his director of marketing and his director of field operations; a dramatic increase in prices by a key supplier; and a major strategic alliance that does not... View Details
Keywords: Social Enterprise; For-Profit Firms; Entrepreneurship; Problems and Challenges; Cross-Cultural and Cross-Border Issues; Education Industry; South Africa
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Isenberg, Daniel J. "The Lapdesk Company: A South African FOPSE." Harvard Business School Case 808-008, August 2007. (Revised June 2008.)
  • June 2003
  • Module Note

Control in Inter-organizational Settings

By: V.G. Narayanan
Describes the main themes of the module on control in interorganizational settings, which instructors can teach as part of a second-year MBA course on control. Identifies the root causes of control problems in interorganizational settings and identifies principles for... View Details
Keywords: Curriculum and Courses; Governance Controls; Policy; Organizational Design; Problems and Challenges
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Narayanan, V.G. "Control in Inter-organizational Settings." Harvard Business School Module Note 103-079, June 2003.
  • January 2000
  • Case

Measurement and Management at CitySoft

By: V.G. Narayanan and Sanjay Pothen
CitySoft is a very small software developer that is grappling with issues of cost measurement and management. View Details
Keywords: Cost Accounting; Cost Management; Applications and Software; Problems and Challenges; Information Technology Industry
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Narayanan, V.G., and Sanjay Pothen. "Measurement and Management at CitySoft." Harvard Business School Case 100-056, January 2000.
  • January 1988 (Revised March 1995)
  • Supplement

Digital Equipment Corp.: The Endpoint Model (B2)

By: David A. Garvin
Should follow Digital Equipment Corp.: The Endpoint Model (B1). A new plant manager has been hired; the case describes her experience, management philosophy, goals in the plant, and handling of a production problem. View Details
Keywords: Experience and Expertise; Goals and Objectives; Production; Problems and Challenges; Technology Industry
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Garvin, David A. "Digital Equipment Corp.: The Endpoint Model (B2)." Harvard Business School Supplement 688-061, January 1988. (Revised March 1995.)
  • March 1981 (Revised February 1993)
  • Case

Hank Kolb, Director, Quality Assurance

By: Frank S. Leonard and W. Earl Sasser
Designed to introduce the systemic nature of product quality and the complexity of quality problems. Uses a new director, quality assurance, and the discovery of a quality problem. The new director has to decide if it is a real problem, what to do about it, and how to... View Details
Keywords: Leadership; Product; Organizational Culture; Problems and Challenges; Quality; Attitudes; Complexity
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Leonard, Frank S., and W. Earl Sasser. "Hank Kolb, Director, Quality Assurance." Harvard Business School Case 681-083, March 1981. (Revised February 1993.)
  • October 1993
  • Supplement

The Analyst's Dilemma (B)

By: Joseph L. Badaracco Jr. and Jerry Useem
Supplements the (A) case. View Details
Keywords: Investment Banking; Ethics; Risk and Uncertainty; Problems and Challenges; Financial Services Industry
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Badaracco, Joseph L., Jr., and Jerry Useem. "The Analyst's Dilemma (B)." Harvard Business School Supplement 394-057, October 1993.
  • summer 1993
  • Article

Opinion: Consulting- Has the Solution Become Part of the Problem?

By: Robert G. Eccles Jr., Ellen C. Shapiro and Trina L. Soske
Keywords: Problems and Challenges
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Eccles, Robert G., Jr., Ellen C. Shapiro, and Trina L. Soske. "Opinion: Consulting- Has the Solution Become Part of the Problem?" MIT Sloan Management Review 34, no. 4 (summer 1993): 89–95.
  • 23 Sep 2009
  • Working Paper Summaries

Operational Failures and Problem Solving: An Empirical Study of Incident Reporting

Keywords: by Julia Adler-Milstein, Sara J. Singer & Michael W. Toffel; Health
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

Summing Up Can managers acquire ways of thinking or ways of learning from doctors? Managers can learn from an understanding of how doctors think. But whether the lessons are profound or even totally applicable was a matter of discussion among respondents to this... View Details
Keywords: by Jim Heskett
  • January 2000
  • Case

Talbots - A Classic

By: V. Kasturi Rangan and Marie Bell
This case traces why the $1 billion women's clothing retailer decided to attract younger customers, what went wrong, and the actions taken to recover. By the end of 1999, the company has reestablished itself and faces several growth opportunities and must decide on the... View Details
Keywords: Customer Focus and Relationships; Decisions; Crisis Management; Product Positioning; Problems and Challenges; Segmentation; Fashion Industry
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Rangan, V. Kasturi, and Marie Bell. "Talbots - A Classic." Harvard Business School Case 500-082, January 2000.
  • November 1999 (Revised February 2000)
  • Case

Woodland Partners: Field of Dreams?

By: Thomas J. DeLong, Ashish Nanda and Theodore D. Seides
Elizabeth Lilly, Richard Rinkett, and Richard Jensen are pondering whether to launch a new investment management firm and, if so, what growth strategy to chart for the potential firm. View Details
Keywords: Goals and Objectives; Decision Making; Problems and Challenges; Business Startups; Business Processes; Growth and Development Strategy; Financial Services Industry
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DeLong, Thomas J., Ashish Nanda, and Theodore D. Seides. "Woodland Partners: Field of Dreams?" Harvard Business School Case 800-070, November 1999. (Revised February 2000.)
  • January 1997
  • Case

World Bank (A1): Rural Development (Revisited)

By: George C. Lodge
Begins with a brief description of the World Bank and its commitment to rural development. Discusses the bank's Northeast rural development program in Brazil, outlining its failure, success, and structural design. The questions raised by the project are left for the... View Details
Keywords: International Finance; Development Economics; Rural Scope; Policy; Problems and Challenges; Government Legislation
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Lodge, George C. "World Bank (A1): Rural Development (Revisited)." Harvard Business School Case 797-090, January 1997.
  • November 1993
  • Case

Thurgood Marshall High School

By: John J. Gabarro
Presents the problem facing a newly appointed high-school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict... View Details
Keywords: Problems and Challenges; Conflict and Resolution; Employee Relationship Management; Secondary Education; Groups and Teams; Education Industry
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Gabarro, John J. "Thurgood Marshall High School." Harvard Business School Case 494-070, November 1993.
  • 28 Jan 2014
  • News

Income Inequality as a Sustainability Issue

Keywords: income inequality; sustainability
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