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Show Results For
- All HBS Web
(9,796)
- People (12)
- News (1,819)
- Research (6,404)
- Events (32)
- Multimedia (86)
- Faculty Publications (4,636)
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- 01 Sep 2003
- What Do You Think?
To Whom Should Boards be Accountable?
corporate managers and directors must first be accountable to and for the satisfaction of customers, the loyalty and opportunities for growth of... View Details
Keywords: by James Heskett
- February 2003
- Case
Whitbread Hotel Company (B)
By: Michael Beer and James Weber
Supplements the (A) case. View Details
Keywords: Organizational Change and Adaptation; Organizational Structure; Integration; Business or Company Management; Strategy
Beer, Michael, and James Weber. "Whitbread Hotel Company (B)." Harvard Business School Case 403-103, February 2003.
- 14 Mar 2017
- First Look
First Look at New Research, March 14
entrepreneurs from other candidates. To address that problem, Butler compared the psychological testing results of over 4,000 successful entrepreneurs and of approximately 1,800 business leaders who described themselves as general View Details
Keywords: Sean Silverthorne
- November 1995 (Revised March 2004)
- Case
Massachusetts General Hospital: CABG Surgery (A)
By: Steven C. Wheelwright and James Weber
A cross-functional team at Massachusetts General Hospital tries to reengineer the service delivery process (the "care path") for heart bypass surgery (CABG) in order to shorten hospital stays (and lower costs) while maintaining/enhancing the quality of care provided. View Details
Keywords: Health Care and Treatment; Medical Specialties; Business Processes; Mission and Purpose; Product Positioning; Product Marketing; Management Practices and Processes; Customer Satisfaction; Service Delivery; Service Operations; Fair Value Accounting; Ethics; Pharmaceutical Industry; Health Industry; Massachusetts
Wheelwright, Steven C., and James Weber. "Massachusetts General Hospital: CABG Surgery (A)." Harvard Business School Case 696-015, November 1995. (Revised March 2004.)
- 23 Jul 2001
- Research & Ideas
How the Giants of Enterprise Seized the Future
where the future lay. From the first, with no particular basis for the assertion, Watson endlessly repeated to his employees that "IBM is not merely an organization of men; it is an institution that will go on forever." Despite... View Details
Keywords: by Richard S. Tedlow
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
incentive—given other management initiatives already in place—will, if it works, insure that GE's organization in the future will deliver the greatest value (best results at lowest cost), thereby enhancing... View Details
Keywords: by James Heskett
- 06 Apr 2016
- Research & Ideas
Should Entrepreneurs Pitch Products or Ideas for Products?
speculation—and then, hopefully, sell it? “One of the top questions screenwriters talk about in their online communities is whether to pitch or to spec,” says Luo. In her paper published by Management Science, When to Sell Your Idea:... View Details
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
both nature and humankind. We asked a group of Harvard Business School faculty members to offer their views on the many facets of "going green." Amy C. Edmondson, Novartis Professor Of Leadership And View Details
- January 2010 (Revised November 2012)
- Teaching Note
Genzyme's CSR Dilemma: How to Play its HAND (TN)
Teaching Note for [910407]. View Details
- 02 Oct 2013
- What Do You Think?
Is Leadership an Increasingly Difficult Balancing Act?
Summing Up What's the Future of the Authority Figure In Leadership? Leadership involves the effective management of tensions characteristic of all organizations. Are such tensions exacerbated by today's need for increasing speed View Details
Keywords: by James Heskett
- 25 Jun 2019
- Research & Ideas
The Powerful Strategic Tool Companies Should Not Try to Control
or contractors, and any efforts that are interpreted as attempts to force the community in a particular direction may be negatively received. This lack of direct control can be scary to companies—and View Details
Keywords: by Danielle Kost
- April 2011
- Teaching Note
Santander Consumer Finance (TN)
Teaching Note for 711015. View Details
- 19 Dec 2012
- Research & Ideas
How to be Extremely Productive
and maintained rewarding relationships with his wife and their two children. “It takes a lot more than organizing your schedule to be productive.” In a widely read Harvard... View Details
Keywords: by Deborah Blagg
- 03 Jan 2018
- What Do You Think?
In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?
believed that directors had just two primary responsibilities: ensuring the organization was led by an effective CEO and generally representing shareholders’ interests. The CEO was a filter between the View Details
Keywords: by James Heskett
- 08 Feb 2000
- Research & Ideas
Women Negotiating in the New Millenium
Organizations and Markets Group and Deborah Kolb, a professor at the Simmons College Graduate School of Management, discussed the topic at the Women Enriching Business panel... View Details
Keywords: by Martha Lagace
- 28 Oct 2015
- Research & Ideas
A Dedication to Creation: India's Ad Man Ranjan Kapur
the General Management Program at Harvard Business School. In the discussion, conducted last August in Mumbai, Kapur reflects on some 50 years in the advertising industry, starting in the “Mad Men” era of the 1960s, experiencing the dawn... View Details
- 17 Jul 2000
- What Do You Think?
Where Is the Microsoft Board?
hands of management (e.g Microsoft), the Boards have a major dilemma: are they supposed to protect the interests of shareholders alone or, those of all stakeholders, including employees and customers? Moris... View Details
Keywords: by James Heskett
- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
crazy and interesting things as managers and designers of their organizations. And then we, the academics, come around View Details
Keywords: Re: Ethan S. Bernstein