Publications

Keywords: Information Technology; Organizational Change and Adaptation; Organizational Design; Management Analysis, Tools, and Techniques; Organizational Culture; Mobile and Wireless Technology; Performance Productivity; Problems and Challenges; Management Practices and Processes; Business Divisions; Information Management; Information Technology Industry; Information Technology Industry; United States

September 2015
Case

Connective Mobility

By: Nitin Nohria, Christopher Payton and Ali Huberlie

2010
Working Paper

Performance Tradeoffs in Team Knowledge Sourcing

By: Bradley R. Staats, Melissa Valentine and Amy C. Edmondson

This research examines how teams organize knowledge sourcing (obtaining access to others' knowledge or expertise) and investigates the performance trade-offs involved in two approaches to knowledge sourcing in teams. One approach a team can take is to specialize, such... View Details

Keywords: Information Management; Knowledge Sharing; Knowledge Use and Leverage; Performance Efficiency; Performance Productivity; Quality; Groups and Teams; Information Technology Industry; India

Read Now

01 Mar 2017
News

HBX: Reimagining HBS for the Digital Age

Taylor) HBX Meets Demand for A Range of Learners “CORe took some of the most intimidating content for a non-business major like me and delivered it in an active, engaging way.” Sheneka Balogun, CORe graduate, nonprofit manager “CORe took... View Details

25 Oct 2012
Research & Ideas

10 Reasons Customers Might Resist Windows 8

Software giant Microsoft is launching the Windows 8 version of its operating system this week, and suffice it to say that it's radically different from Windows 7. The familiar Start button and menu are gone, for example, replaced by a... View Details

Keywords: by Carmen Nobel; Computer; Consumer Products

01 Dec 2005
News

Faculty Books

intelligence.” No one bats a thousand, in business or in life, but you can increase your betting success rate and your satisfaction with your successes. Negotiation, Decision Making, and Conflict Management edited by Max H. Bazerman... View Details

Keywords: Information; Information; Information; Information

01 Jun 2013
News

Coach for Life

his Authentic Leadership Development elective, Hurley hit the court for some impromptu coaching and informal hoops with section intramural teams. He later joined members of the HBS community at a March Madness Sweet Sixteen gathering in... View Details

Keywords: Elementary and Secondary Schools; Educational Services

01 Sep 2007
News

Faculty Books

show how Cemex, Toyota, Procter & Gamble, and other firms adroitly managed cross-border differences and how others failed at this challenge. From Higher Aims to Hired Hands by Rakesh Khurana (Princeton University Press) Associate... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

23 Dec 2009
News

In the Zone

Program, which offers a select group of graduating MBAs the opportunity to experience high-impact management positions in nonprofit and public-sector organizations for one year at a competitive salary. Now entering her third year at HCZ,... View Details

Keywords: Julia Hanna; Elementary and Secondary Schools; Educational Services

01 Mar 2009
News

An Excerpt from The Innovator’s Prescription: A Disruptive Solution for Health Care

“The current health-care system generally is modular. Specialized companies operate hospitals, process paperwork, negotiate blanket service contracts, and manage outpatient and retail clinics. Most doctors’... View Details

Keywords: Health, Social Assistance

01 Jun 2023
News

The Exchange: The Tech Leader’s Tightrope

Image by John Ritter Image by John Ritter In the wake of the Snowden leaks in 2015, the New York Times dropped the bombshell news that one company had played a unique role in enabling the National Security Agency’s domestic spy program. The report, “AT&T Helped US Spy... View Details

Keywords: Jen McFarland Flint; Justice, Public Order, and Safety Activities; Government

01 Dec 2010
News

Faculty Books

use — among them, death by delay, confusion, fearmongering, and character assassination — and then engage them with tactics tailored to each strategy. By “inviting in the lions” to critique an idea and being prepared for them, managers... View Details

Keywords: business proposals; financial regulation

January 2010 (Revised April 2010)
Case

Google in China (A)

By: John A. Quelch

In January 2010, Google threatened in a public statement to stop censoring its search results on its google.cn website, as required by Chinese authorities. Should Google exit China? Or attempt a compromise with the Chinese government? View Details

Keywords: Crisis Management; Market Entry and Exit; Business and Government Relations; Internet and the Web; Information Technology Industry; China

01 Dec 2011
News

At Your Service

competing on; determining how to fund excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. To be a great service company, do you... View Details

Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation

01 Sep 2014
News

Making a Statement

says. The cofounder and managing partner of Enhanced Equity Funds, Paul speaks from experience. His 30-year career has been devoted almost entirely to health care. As an example of how innovation enhances care, Paul cites an oncology... View Details

01 Apr 1997
News

Manager's Notebook

Professor Jeffrey F. Rayport and John Hagel III (MBA '77, JD '78), a principal in McKinsey & Company's Silicon Valley office, detail how managers will resolve the upcoming tug-of-war over this valuable View Details

Keywords: Judith Ross

August 1986 (Revised June 1987)
Case

Lotus Development Corporation: Entering International Markets

By: David B. Yoffie and John J. Coleman

Lotus 1-2-3 exploded on the American market in the spring of 1983. Nine months later Jim Manzi, vice president of marketing, hired Chuck Digate to develop an international strategy for Lotus. Case explores Lotus' rapid rise to the top of the software market in the... View Details

Keywords: Market Entry and Exit; Applications and Software; Global Strategy; Management Teams; Information Technology Industry; United States