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  • All HBS Web  (12,142)
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  • 07 Jan 2013
  • Lessons from the Classroom

Culture Changers: Managing High-Impact Entrepreneurs

interesting and important thing." Another question: Do leaders in these industries give the audience what they want, or something new and different? Of course, the safe thing to do is to sell work that... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics; Food & Beverage; Entertainment & Recreation; Information; Publishing
  • 31 Jan 2017
  • Research & Ideas

The Dow at 20,000: What's That All About?

look at how the movements in the Dow correlate with broader indexes, the correlations tend to be very high, so the ups and downs of the Dow actually do tend to reflect those of the broader market. Still, it... View Details
Keywords: by Jim Aisner
  • 24 Sep 2024
  • Research & Ideas

Why Small Businesses Deserve More Credit

of 2,414 of those were randomly offered surprise expansions, while another 755 firms were not, serving as a control group. Companies that were offered increases were notified via phone or text. The increases... View Details
Keywords: by Rachel Layne; Financial Services; Banking
  • 17 Dec 2001
  • Research & Ideas

Enterprising Women

well." Net-net Advantage The fact of her gender, she continued, has sometimes created low performance expectations in her superiors. "As a result, I can do nothing but delight—it's a net-net advantage," she laughed.... View Details
Keywords: by Julia Hanna
  • 22 Dec 2003
  • Research & Ideas

Why Negotiation is Like Jazz

difficulties may lead to separation acts that can cause conflicts to spiral. The parties are likely to recognize these spirals and use working-together acts to reduce conflict. Substantive acts begin with an initial agreement on the issues under discussion and an... View Details
Keywords: by Kathleen L. McGinn
  • 02 Jun 2014
  • Research & Ideas

Excerpt: ‘A Social Strategy’

benefit. In the first instance, observing that millions of people connect to friends and strangers on social platforms, some companies have chosen to enter the fray in a similar way, by trying to build relationships with people online as... View Details
  • 15 Mar 2010
  • HBS Case

Developing Asia’s Largest Slum

were launched in 2004; expressions of interest were invited in June 2007, but in July 2009, the government postponed the call for bids just a few hours before deadline.) Taught For The First Time The case... View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 01 Oct 2001
  • What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

quality, and delegating authority to frontline production workers to shut down a billion-dollar production line in the interests of quality improvement. More recently, Gary Hamel, in his book Leading the... View Details
Keywords: by James Heskett
  • 25 Jun 2019
  • Research & Ideas

The Powerful Strategic Tool Companies Should Not Try to Control

World Nutella Day, held on February 5, inspired more than 40,000 Instagram posts as fans of the chocolate-hazelnut spread shared recipe videos, memes, and selfies with jars. It was free marketing for Nutella maker Ferrero, which almost... View Details
Keywords: by Danielle Kost
  • 02 Oct 2019
  • What Do You Think?

What Grade Would You Give Walmart CEO Doug McMillon?

other stakeholders to be abused Mr. McMillon has taken a first step to protect capitalism.” Nicolas T marked him Grade A. “He is ahead of the curve and by taking such decisions he will remain ahead.” Bolanie raised an View Details
Keywords: by James Heskett; Retail
  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

environmental value of their efforts can see a big payoff. Consumers have demonstrated willingness to reward such companies by paying 5 to 8 percent more for their products. "For the kind View Details
Keywords: by Dina Gerdeman
  • 01 May 2000
  • What Do You Think?

Can You Hard-Wire Performance?

1970s, nearly all Xerox copiers were leased, with revenues dependent on per-copy royalties. If the machines malfunctioned, it was in Xerox's best interests to get there as fast as possible and keep the machines running as much as... View Details
Keywords: by James Heskett
  • 04 Nov 2002
  • What Do You Think?

What’s Best for the Corporate Brain?

These practices, just two among many strategies for building intellectual capital, raise interesting questions. Which is best for the health of the organization and the ways in which intellectual capital are... View Details
Keywords: by James Heskett
  • 24 Oct 2005
  • Research & Ideas

IPR: Protecting Your Technology Transfers

accelerate the transfer of technology between countries. Given my long-standing interest in the activities of multinational firms, I wanted to see if there was any empirical... View Details
Keywords: by Cynthia Churchwell
  • 17 Jun 2002
  • Research & Ideas

Entrepreneurship in Asia and Foreign Direct Investment

the 1960s and forward through the early 1990s so he is able examine the process of economic development of these four economies and their relationships with FDI. Huang is especially View Details
Keywords: by Martha Lagace
  • 28 May 2007
  • Research & Ideas

How Property Ownership Changes Your World View

beliefs that people hold. Important research has been done to demonstrate the material effects of property ownership, like increased access to credit. "However, I've been more interested in looking at... View Details
Keywords: by Julia Hanna
  • 13 Oct 2003
  • Research & Ideas

Negotiating Challenges for Women Leaders

Below, excerpts from an interview. Lagace: What is an example of an experiment you've conducted that looks at differences in how women and men negotiate? McGinn: One of the View Details
Keywords: by Martha Lagace
  • 02 Nov 2016
  • Op-Ed

Government and Financial Tech Can Fix Cash Woes for Small Businesses

months some compelling data have been released that give us more insight into cash flow dynamics of America’s small businesses. This month’s JPMorgan Chase Institute’s Cash is King: Flows, Balances and Buffer Days report showed that on... View Details
Keywords: by Karen Mills
  • 22 Dec 2003
  • Research & Ideas

How to Build a Better Board

how they see their boards, we thought it would be interesting to get the perspective of CEOs and try to understand how they saw their boards. At the end of the day, CEOs are as... View Details
Keywords: by Martha Lagace
  • 05 Jul 2022
  • Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

We've been encouraging readers to share feedback and observations about Working Knowledge articles by email, resulting in a slew of thoughtful responses. Here are a few comments from June, published with permission: Re: "Extroverts, Your... View Details
Keywords: by Danielle Kost
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