Publications

August 2002
Case

Siebel Systems: Anatomy of a Sale, Part 3

By: John A. Deighton and Das Narayandas

How does a $2 million software sale happen? This case traces efforts by Siebel Systems to sell lead management software to discount broker Quick & Reilly. The buying process is mapped out over four years. Covers in detail the last six months--from Siebel's initial... View Details

Keywords: Sales; Decision Choices and Conditions; Competitive Strategy; Customer Relationship Management; Product Marketing; Information Technology Industry

Web

Shelby Longland Archives | Social Enterprise

the ... What SEI is Reading Shelby Longland 06 Sep 2019 In between our work to educate, support, and inspire leaders across all sectors to tackle society... Congratulations to the HBS New Venture Competition Social Enterprise Track... View Details

01 Sep 2014
News

@Soldiers Field

soft gloss paint. To top it off, the building’s dome and finial were cleaned and resurfaced with new 23½-karat gold leaf. The academic year kicked off with a heated competition known as RC Field Day. Sections vied for domination in... View Details

Keywords: Georges F. Doriot

7 PM – 11 PM EDT, 10 Oct 2018

HBX Strategy Execution

Identify and solve your company's strategic challenges with an exclusive group of like-minded senior leaders via HBX Live, a real-time, interactive online classroom. Program Dates: October 10, 2018 - November 7, 2018 View Details

07 Dec 2016
Blog Post

Marketing Reimagined: A Recap of the 2016 Marketing Innovation Conference

case competition drew so much interest from other MBA schools. The Marketing Club is looking forward to building upon this momentum and making this an annual event in future years,” said Vicky Au, the other conference co-chair. The... View Details

Keywords: Entertainment / Media / Sports

10 Sep 2020
Blog Post

Founding a Company at the Intersection of Medicine and Technology

have healthier children. Having started the company during my EC year, I decided to enter the company into the New Venture Competition and to my surprise, took home the grand prize. Since then I have gone on to raise a pre-seed round,... View Details

02 Jun 2011
News

Serious Fun

The educational power of video games and simulations to teach everyone from fighter pilots to senior managers is well documented. Games, after all, are fun. Our competitive instinct kicks in, and before we know it we’ve lost an hour to... View Details

Keywords: Julia Hanna; Arts, Entertainment; Management, Scientific, and Technical Consulting Services; Professional Services

October 1978 (Revised October 1979)
Case

Steel Industry and Imports (B)--1978

By: J. Ronald Fox and Allan Gray

Keywords: Business and Government Relations; Competition; Trade; Steel Industry

Find at Harvard

October 1978 (Revised November 1981)
Case

Steel Industry and Imports (A)--1977

By: J. Ronald Fox and Allan Gray

Keywords: Business and Government Relations; Competition; Trade; Steel Industry

Find at Harvard

December 2023 (Revised August 2024)
Supplement

Microsoft Azure and the Cloud Wars (B)

By: Andy Wu and Matt Higgins

By 2023, the global market for cloud infrastructure had consolidated into a three-horse race. As of Q4 2022, Amazon, Microsoft, and Google collectively accounted for 66% of the global market. AWS had a market share of 33%, Microsoft Azure had 23%, and Google Cloud had... View Details

Keywords: Microsoft; Artificial Intelligence; AI; Competition; Information Infrastructure; Market Participation

October 1992 (Revised June 2001)
Case

Stermon Mills Incorporated

A paper company is unable to compete on cost as a result of the installation of three very efficient paper machines by competitors. Prices for its products are falling by the day, and the company is making a loss. In the face of such competition, management feels that... View Details

Keywords: Organizational Change and Adaptation; Competition; Production; Pulp and Paper Industry

13 Nov 2014
News

How Educators Can Align Careers and Curriculum

06 Sep 2016
News

Appreciating the Big Role of Small Businesses

Web

Blog | Social Enterprise | Harvard Business School

Founder and President of RESQ Charitable Trust in India. The organization's... Harvard Team Wins Second Place in MIINT Impact Investing Competition Carrie Ruh 14 Apr 2022 On March 24, five teams of Harvard students came together to pitch... View Details

01 Dec 2016
News

How DC is Taxing the Country

performance has been waning since at least the late 1990s. In Problems Unsolved and a Nation Divided, Professors Michael Porter, Jan Rivkin—cochairs of the School’s US Competitiveness Project—and Mihir Desai, with program director Manjari... View Details

Keywords: Francis Storrs

June 2013
Case

Olympic Rent-A-Car U.S.: Customer Loyalty Battles

By: John Deighton and James T. Kindley

The marketing and operations managers for Olympic Rent-A-Car meet to decide how to respond to changes in the loyalty rewards program at the market-leading competitor. The competitor's program gives awards based on dollars spent instead of days rented and eliminates... View Details

Keywords: Customer Relationship Management; Competitive Strategy; Marketing; Operations; Auto Industry; Service Industry

January 1996 (Revised April 1996)
Case

Digital Imaging in 1995: Opportunities in the Descent to the Desktop

The dramatic shifts of the imaging industry from analog to digital technology is creating emerging markets in 1995. How can a competitor position itself to enter the market successfully? This case describes the key technologies, market segments, competitors, and... View Details

Keywords: Technological Innovation; Innovation Strategy; Competitive Strategy; Consumer Products Industry

May 1992
Case

Sunday River Ski Resort

By: Leonard A. Schlesinger and Martha Epstein

Sunday River is a ski area in Bethel, ME which has been run by entrepreneur Les Otten since 1980. The year before Otten purchased the area, it posted a loss of $235,000 on revenues of $541,000. Under Otten's leadership, however, Sunday River posted year after year of... View Details

Keywords: Service Delivery; Competitive Advantage; Entrepreneurship; Success; Transformation; Tourism Industry; Entertainment and Recreation Industry; Maine