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  • All HBS Web  (28,887)
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  • July 2006 (Revised December 2007)
  • Case

Strategic Outsourcing at Bharti Airtel Limited

By: Francisco de Asis Martinez-Jerez, V.G. Narayanan and Michele Jurgens
Faced with exponential growth and a competitive telecom environment, Bharti looks for ways to better manage its capital expenditures for telecommunications and information technology. One option is to hand over management of its telecom and IT networks to its vendors.... View Details
Keywords: Innovation and Management; Job Cuts and Outsourcing; Competitive Advantage; Technology Networks; Telecommunications Industry; India
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Martinez-Jerez, Francisco de Asis, V.G. Narayanan, and Michele Jurgens. "Strategic Outsourcing at Bharti Airtel Limited." Harvard Business School Case 107-003, July 2006. (Revised December 2007.)

    Tomomichi Amano

    Tomomichi Amano is an Assistant Professor of Business Administration in the Marketing Unit at HBS. He teaches the Marketing course in the MBA required curriculum.

    Professor Amano draws on economic theories to understand novel mechanisms by which new... View Details
    • July 2018 (Revised March 2019)
    • Teaching Note

    Hilti (A): Fleet Management?

    By: Ramon Casadesus-Masanell and Jan Rivkin
    This Teaching Note accompanies the case HBS No. 718-419, “Hilti (A): Fleet Management.” It provides guidelines for class discussion, as well as a board plan and transcripts of the associated videos, Hilti Fleet Management Video Supplements.
    The associated case... View Details
    Keywords: Business Model Innovation; Total Customer Value; Innovation; Inventions; Business Models; Value Chains; Transformations; Focusing On Customers; Business Model; Restructuring; Transformation; Customer Value and Value Chain; Decision Making; Customer Focus and Relationships; Customer Relationship Management; Construction; Innovation and Invention; Leasing; Strategy; Liechtenstein; Switzerland; Europe
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    Casadesus-Masanell, Ramon, and Jan Rivkin. "Hilti (A): Fleet Management?" Harvard Business School Teaching Note 719-404, July 2018. (Revised March 2019.)
    • Research Summary

    By: Srikant M. Datar
    Datar's research interests are in the cost management and management control areas. He has published his research on activity-based management, quality, productivity, time-based competition, new product development, bottleneck management, incentives and ... View Details
    • April 2010
    • Case

    George Martin at The Boston Consulting Group (A)

    By: Leslie A. Perlow and Kerry Herman
    George Martin, managing partner at The Boston Consulting Group, is worried as some of his best performers have recently pulled him aside to discuss the challenges they face managing the demands of their work lives with their desire for more predictable time with their... View Details
    Keywords: Problems and Challenges; Work-Life Balance; Management Teams; Interpersonal Communication; Jobs and Positions; Employees; Consulting Industry; Boston
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    Perlow, Leslie A., and Kerry Herman. "George Martin at The Boston Consulting Group (A)." Harvard Business School Case 410-112, April 2010.
    • June 2018
    • Case

    Forta Furniture: International Expansion

    By: John A. Quelch and Karthik Easwar
    The Forta Furniture case highlights the need to consider new market expansion to grow a firm. It demonstrates that simply doing what has always been done is not sustainable when other competitors enter the market with differentiated or potentially superior offerings.... View Details
    Keywords: Market Entry and Exit; Global Range; Decision Making; Analysis; Cross-Cultural and Cross-Border Issues; Growth and Development Strategy; Brands and Branding; Expansion
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    Quelch, John A., and Karthik Easwar. "Forta Furniture: International Expansion." Harvard Business School Brief Case 918-547, June 2018.
    • 19 Aug 2002
    • Research & Ideas

    Here Comes Internet2—Time to Shed Dot Vertigo

    The dot-com implosion has left many managers wary of the promised wonders of information technology, but those who ignore the next phase of the Internet—dubbed Internet2—do so at their peril, says HBS professor Richard Nolan. "The... View Details
    Keywords: by Martha Lagace
    • Apr 12 2017
    • Testimonial

    Anything Is Possible

    • 12 Jul 2007
    • Working Paper Summaries

    Toward a Theory of Behavioral Operations

    Keywords: by Francesca Gino & Gary Pisano
    • August 2003 (Revised November 2003)
    • Background Note

    Working Effectively with Counsel

    Popular stereotypes of lawyers include "overhead," "Dr. No," "internal cop," "keep us out of trouble!" and "get us out of trouble!" Focus groups of business leaders queried in a survey by the Case Western Reserve University Law School associated the word "lawyer" with... View Details
    Keywords: Law; Partners and Partnerships; Management Teams; Legal Services Industry
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    Bagley, Constance E. "Working Effectively with Counsel." Harvard Business School Background Note 804-007, August 2003. (Revised November 2003.)
    • 2010
    • Working Paper

    Just Say No to Wall Street: Putting A Stop to the Earnings Game

    By: Joseph Fuller and Michael C. Jensen

    Putting an end to the "earnings game" requires that CEOs reclaim the initiative by avoiding earnings guidance and managing expectations in such a way that their stocks trade reasonably close to their intrinsic value. In place of earnings forecasts, management should... View Details

    Keywords: Stocks; Performance Expectations; Goals and Objectives; Risk and Uncertainty; Growth and Development Strategy; Decisions; Risk Management; Budgets and Budgeting; Earnings Management; Value; Projects
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    Fuller, Joseph, and Michael C. Jensen. "Just Say No to Wall Street: Putting A Stop to the Earnings Game." Harvard Business School Working Paper, No. 10-090, April 2010.
    • June 2006 (Revised December 2006)
    • Case

    Housatonic Partners - ArchivesOne, Inc.

    By: Michael J. Roberts and Nabil N. El-Hage
    Describes Housatonic Partners' investment in ArchivesOne, a records management company. The original investment was made in 1998, and subsequent investments are made by Housatonic. In 2005, as the life of the investment fund is coming to an end, Housatonic must work... View Details
    Keywords: Private Equity Exit; Private Equity; Investment; United States
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    Roberts, Michael J., and Nabil N. El-Hage. "Housatonic Partners - ArchivesOne, Inc." Harvard Business School Case 806-193, June 2006. (Revised December 2006.)
    • Web

    Introduction – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

    HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby and Rakesh Khurana Next Introduction The Human Relations Movement: Harvard Business School and the Hawthorne Experiments (1924-1933) In the 1920s Elton Mayo, a professor of Industrial View Details
    • November 2000 (Revised September 2014)
    • Case

    J. Perez Foods (A)

    By: John A. Davis and Kacie LaChapelle
    Examines the tensions that occur in family shareholder groups and how to prepare for them and manage them. View Details
    Keywords: Family Business; Entrepreneurship; Business or Company Management; Management Practices and Processes; Family Ownership; Problems and Challenges; Business and Shareholder Relations; Family and Family Relationships; Strategy; Food and Beverage Industry
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    Davis, John A., and Kacie LaChapelle. "J. Perez Foods (A)." Harvard Business School Case 801-147, November 2000. (Revised September 2014.)
    • 2012
    • Other Unpublished Work

    What Are We Meeting For? The Consequences of Private Meetings with Investors

    By: Eugene F. Soltes and David H. Solomon
    Executives of publicly-traded firms spend considerable time meeting privately with investors, despite regulation restricting their ability to convey material nonpublic information. Using a set of records of all one-on-one meetings between senior management and... View Details
    Keywords: Decision Choices and Conditions; Investment; Investment Funds; Governing Rules, Regulations, and Reforms; Management Teams; Public Ownership; Business and Shareholder Relations
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    Soltes, Eugene F., and David H. Solomon. "What Are We Meeting For? The Consequences of Private Meetings with Investors." September 2012.
    • July 1982
    • Supplement

    General Electric: Strategic Planning, Corporate Goals, and the Job of the Chief Executive, Video

    By: Richard G. Hamermesh and Francis Aguilar
    Introduces Reginald Jones, former CEO of General Electric. Presents a question and answer session with Jones and Advanced Management Program participants. View Details
    Keywords: Managerial Roles; Corporate Strategy; Strategic Planning; Goals and Objectives
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    Hamermesh, Richard G., and Francis Aguilar. "General Electric: Strategic Planning, Corporate Goals, and the Job of the Chief Executive, Video." Harvard Business School Video Supplement 883-504, July 1982.
    • April 2009 (Revised January 2011)
    • Case

    Gucci Group: Freedom within the Framework

    By: Francisco de Asis Martinez-Jerez, Elena Corsi and Vincent Marie Dessain
    Gucci Group's CEO had to decide if his decentralized management style was the most effective philosophy in an economic downturn. The sharing of customer information across units and its use in the creative process are key initiatives analyzed in the case. CEO Robert... View Details
    Keywords: Customer Relationship Management; Decision Choices and Conditions; Globalized Firms and Management; Knowledge Sharing; Leadership; Management Style; Management Systems; Brands and Branding; Apparel and Accessories Industry
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    Martinez-Jerez, Francisco de Asis, Elena Corsi, and Vincent Marie Dessain. "Gucci Group: Freedom within the Framework." Harvard Business School Case 109-079, April 2009. (Revised January 2011.)
    • 28 Oct 2020
    • Blog Post

    Keep Your Weary Workers Engaged

    drives to acquire and to bond are in tension with each other because the first is competitive and the second cooperative. A major part of management is to keep these two drives in healthy balance, for example by giving rewards for both... View Details
    Keywords: All Industries
    • 08 Dec 2020
    • Blog Post

    Keep Your Weary Workers Engaged

    drives to acquire and to bond are in tension with each other because the first is competitive and the second cooperative. A major part of management is to keep these two drives in healthy balance, for example by giving rewards for both... View Details

      William J. Poorvu

      William Poorvu is the Class of 1961 Adjunct Professor in Entrepreneurship, Emeritus at Harvard Business School. He taught and was responsible for the real estate courses there for 35 years. He was the school's first adjunct professor, its first adjunct professor... View Details

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