Service Industry - Publications - Faculty & Research

Article

How to Launch Your Digital Platform: A Playbook for Strategists

By: Benjamin Edelman

The ubiquity of Internet access has caused a sharp rise in the number of businesses offering platforms that connect users for communication or commerce. Entrepreneurs are particularly drawn to these platforms because they create significant value and have modest... View Details

Keywords: Platforms; Launch; Mobilization Strategy; Two-Sided Platforms; Network Effects; Adoption; Entrepreneurship; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry; Information Technology Industry

Citation

Read Now

01 Sep 2011
News

Faculty Books

The Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work by Teresa Amabile and Steven Kramer (Harvard Business Review Press) The best managers build a group of employees who have great inner work lives: consistently positive emotions,... View Details

Keywords: Educational Services; Educational Services; Educational Services; Educational Services

01 Mar 2012
News

How to Close the Health Gap

In developed countries, tuberculosis has been nearly eradicated, thanks to good nutrition and antibiotics. But those remedies are not available to 90 percent of the world’s population, and 1.7 million people die each year from the disease. Malaria and HIV/AIDS are also... View Details

Keywords: Sean Silverthorne; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services

01 Sep 2012
News

Ideas in Action

Issue Focus: Ideas & Impact Deepak Malhotra Thinking outside the maze Malhotra Photographs by Webb Chappell Negotiations expert Professor Deepak Malhotra is the author of the recent international bestseller I Moved Your Cheese: For Those Who Refuse to Live as Mice in... View Details

Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Educational Services; Educational Services; Educational Services; Educational Services

01 Dec 2001
News

BOOK: You Can't Enlarge the Pie

by Max H. Bazerman, Jonathan Baron, and Katherine Shonk (Basic Books) In "You Can't Enlarge the Pie": Six Barriers to Effective Government, authors Max Bazerman, the Jesse Isidor Straus Professor of Business Administration at HBS, Katherine Shonk, an HBS research... View Details

Keywords: Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet)

24 Oct 2012
News

How 'luck' can be used to enhance success

Keywords: News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services; News, Library, Internet, and Other Services

10 Mar 2017
News

The Business of Lego Batman

producers and a lot more executives. And now the studio makes a lot less movies, maybe almost a third less movies. And as a result, there are fewer producers and fewer executives to service those movies. So that's a big change as well.... View Details

Keywords: LEGO; Lego

01 Sep 2003
News

Lessons from Everest

Fifty years ago, Edmund Hillary and Tenzing Norgay became the first men to stand atop Mount Everest, a symbol of challenge and achievement whose allure — some would call it a fatal attraction — has only increased since then. A week before the anniversary of Hillary and... View Details

Keywords: Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries; Amusement, Gambling, and Recreation Industries

01 Jun 2008
News

Linking Donors, Students

Lee Fellowship recipient Shamika Lee (MBA ’08) spoke at the MBA Fellowship Dinner in mid-April, an annual event where fellowship students and donors get to know each other. “On behalf of all the students here tonight, let me say that we do not take your investment... View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

2023
Working Paper

Toward Decision-Useful Carbon Information

By: Gunther Glenk

Companies are increasingly viewed as crucial drivers for timely decarbonization. Current accounting practices for greenhouse gas (GHG) emissions, however, often leave corporate carbon disclosures and abatement obscured. Here I introduce a taxonomy for assuring the... View Details

Citation

SSRN