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Show Results For
- All HBS Web
(6,270)
- People (3)
- News (1,338)
- Research (4,166)
- Events (16)
- Multimedia (81)
- Faculty Publications (2,900)
- 05 Feb 2013
- First Look
First Look: Feb. 5
more likely to adopt new e-business practices only in settings that required little customer investment or where customer capabilities were well aligned with the new technology. Otherwise, leaders' adoption... View Details
Keywords: Sean Silverthorne
- 24 Feb 2009
- First Look
First Look: February 24, 2009
distribution services (GDSs)—such as SABRE—to reach travel agents. But GDSs held significant tactical advantages. For example, GDSs had signed long-term exclusive contracts with the corporate customers who were American's best customers.... View Details
Keywords: Martha Lagace
- 23 Mar 2020
- Research & Ideas
Product Disasters Can Be Fertile Ground for Innovation
spread the high fixed costs of development and commercialization over their high sales volumes.” Those larger companies also may have benefitted from brand reputation, which could see customers flock to trusted names in a time of... View Details
- 13 Sep 2016
- First Look
September 13, 2016
closes in 2015. Yirendai sought to capture its customers and make virtually instantaneous credit decisions online. CreditEase’s commercial success makes funding Yirendai’s growth not an issue. P2P lending in China, after explosive growth... View Details
- 11 Jun 2014
- Research & Ideas
In the Future of Sports Investing, Media Is the Best Bet
"Sports fans like statistics," he says. He is also looking at ways to incorporate his sports media expertise into the classroom. "I am percolating the idea of a course on sports media," Higgins says, explaining that the industry offers great... View Details
- 04 Feb 2015
- What Do You Think?
Is There a Stanford-Google-Silicon Valley School of Management?
What do you think? Original Article During graduate school at Stanford University, I participated in a Sloan Program, a spinoff of a program begun at M.I.T. Now I will really date myself. In those days it was a custom in the program for... View Details
- 26 Apr 2010
- Research & Ideas
When Other Companies Compete Like Crazy, Dare to Be Different
"disconnect" between marketers and their customers occur? A: In my research, what I learned was that despite the fact that most companies are deeply committed to the concept of differentiation, at any given moment they are also... View Details
Keywords: by Sarah Jane Gilbert
- 02 Jan 2007
- Research & Ideas
Most Popular Articles of 2006
and practical implications on the concept of accidental innovation. How Kayak Users Built a New Industry Customers have produced some of the most important innovations in industries ranging from oil refining to scientific instruments. But... View Details
Keywords: by Sean Silverthorne
- 13 Dec 2004
- Research & Ideas
Sharing News That Might Be Bad
it. You've considered simply waiting for something more definitive—but who knows when that will come? Now your hand has been forced. If one employee has heard rumblings, so have others—maybe customers have heard them, too. Any executive... View Details
Keywords: by Paul Michelman
- 12 Apr 2004
- Research & Ideas
Waking Up a Sleeping Company
of expansion of the business; their jobs expanded, but their work habits remained the same. These characteristics, residing deep in the culture, affected customer responsiveness, fiscal discipline, quality of managers, and interpersonal... View Details
Keywords: by Bill George
- Profile
Michael R. Bloomberg
this was before people had desktops.” From a small startup in a one-room office, Bloomberg LP defied the odds and grew exponentially, attracting 10,000 customers in the first ten years. Offering a groundbreaking private network with data,... View Details
- Web
Bringing the Next Pandemic Vaccine to Your Doorstep with MIMIX - Blog: Health Supplement
custom production line that ensures consistent, high-quality patches without contamination. It could move more quickly and better ensure the quality of its products if it owned the entire process. In less than ten months, Vaxess and... View Details
- 08 Jun 2023
- News
Three Alumni Clubs Celebrate Leadership, Community, and History over Dinner
firm's mission is to empower under-resourced small business owners and accelerate their success by providing high-impact and customized strategic, financial, operational, and marketing support. "The Acceleration Project caters to people... View Details
Keywords: Margie Kelley
- 01 Dec 1998
- News
Year 2000 Computer Problem and You: Disaster for Some, Lessons for All
can't do it all, you can probably do enough to satisfy customers and stay in business. Do you foresee crises as dramatic as some of those described in the press? You mean airplanes falling from the sky? It's not likely with the airlines... View Details
- 01 Feb 2000
- News
Jerry Shafir: A Simmering Success Story
knowledge of how to get the product out there. Distributing refrigerated products is not an easy business. People could probably come pretty close to copying our re-cipes, but to actually do the marketing and distribution, manage shelf lives, get View Details
Keywords: Deborah Blagg
- 01 Nov 2016
- First Look
First Look - November 1, 2016
authenticity is perfect for wealthy customers looking for refinement and inconspicuous luxury in an age of ostentatious logocentric branding. Drawing upon the brand’s extensive associations with previous users, most notably Sir Winston... View Details
Keywords: Sean Silverthorne
- 12 Jul 2016
- First Look
July 12, 2016
convinced that it presented an opportunity to sell to customers as long as Best Buy's prices were competitive. Joly had committed the company to a multi-channel strategy in North America and exited struggling international operations.... View Details
Keywords: Sean Silverthorne
- 18 Aug 2011
- Lessons from the Classroom
Business Plan Contest: 15 Years of Building Better Entrepreneurs
risk because I was still a student," he says. Initially, EyeView's model was devoted to helping businesses create and post online video content. About a year later, the company shifted its focus to creating customized videos that target... View Details
- 01 Jun 2011
- News
The Best-Laid Plans
businesses create and post online video content. About a year later, the company shifted its focus to creating customized videos that target customers at different points in the sales cycle. Things were... View Details
- 01 Dec 2020
- News
New News
going through the process of pricing discovery over time and optimizing for the best LTV to CAC [customer lifetime value to customer acquisition cost] ratio, which brings you to questions of scale. As of yesterday, we have over 8,000... View Details