Product And Process Development - Publications - Faculty & Research

16 Nov 2010
Lessons from the Classroom

Data.gov: Matching Government Data with Rapid Innovation

product development in firms and communities, co-wrote the case with former HBS professor Robert D. Austin and Yumi Yi to encourage further... View Details

Keywords: by Martha Lagace; Technology

17 Aug 2021
Blog Post

New Associate Director: Courtney Fairbrother

industry. Before RMI, I worked for a distributed generation developer that specializes in combined heat and power and ground source heat pumps where I was part of their... View Details

02 Mar 2016
Blog Post

HBS FIELD - A Sneak Peek Into Retail

how unique the FIELD experience is. It was the first time that I, or the rest of my group, had total control over the development and presentation of a company defining strategy. Most people do not get that... View Details

Keywords: Consumer Products / Retail

02 Jul 2013
First Look

First Look: July 2

competition from multinationals leads to factor reallocation and the survival of only the most productive domestic firms. We develop a model that incorporates both aspects... View Details

Keywords: Anna Secino

01 Mar 2011
First Look

First Look: March 1

in the future? By examining hundreds of job profiles developed by executive-search firm Heidrick & Struggles and interviewing numerous senior managers, the authors have identified some clear trends. One... View Details

Keywords: Sean Silverthorne

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

service sector? What role does it play in the US economy? Heskett: Leadership practices in the service sector deserve attention because this sector represents nearly 90 percent of employment and nearly 80 percent of gross domestic View Details

Keywords: by Jim Aisner; Retail

September 2002
Case

Abercrombie & Kent

By: Frances X. Frei, Brian Corbett, Mark Partin and Daniel Rethazy

Describes Abercrombie & Kent, the outdoor adventure company that has provided services throughout the entire history of the outdoor adventure industry. Provides an opportunity to learn how the company successfully grown into a premier player in the industry by adapting... View Details

Keywords: History; Financial Management; Activity Based Costing and Management; Service Operations; Marketing Reference Programs; Product Development; Business Growth and Maturation; Balance and Stability; Marketing Channels; Transportation; Growth and Development Strategy; Travel Industry

Citation

Find at Harvard

26 Jun 2007
First Look

First Look: June 26, 2007

Materials Harvard Business School Case 107-018 Explores the process and inputs behind financial and operational forecasting in the Electronic Specialty Materials unit at Air... View Details

Keywords: Martha Lagace

21 Dec 2016
Blog Post

Why We Recruit: CPP Investment Board

2006 to diversity investments by asset class and geography. Shortly after, in 2010, our organization started recruiting through the on-campus recruiting process at Harvard Business School. We recruit for... View Details

30 Apr 2008
Sharpening Your Skills

Sharpening Your Skills: Brand Management

their customers' customers can capture a larger share of channel margins and build loyalty that can protect them against lower-priced competitors. Can Individuals Create Their Own Brand? The Case of the Mystery Writer's Brand A look... View Details

Keywords: by Staff; Sports; Publishing; Auto

April 2001 (Revised July 2001)
Case

Verge Software (A)

By: Dorothy A. Leonard and Elizabeth Kind

Scott Rozic, CEO of start-up Verge Software, has just told his board that he is taking the company in a totally new direction, moving from enterprise knowledge management software to Internet direct marketing. This case covers the start-up of the business, and Rozic's... View Details

Keywords: Venture Capital; Investment; Corporate Entrepreneurship; Business or Company Management; Business Strategy; Technological Innovation; Applications and Software; Management Teams; Governing and Advisory Boards; Business Startups; Decision Choices and Conditions; Product Development; Information Technology Industry; United States

Citation

Educators

Purchase

11 Jun 2001
Research & Ideas

E-Commerce Unplugged

tickets for the game. What does Soda X get out of the transaction? Revenues from Soda X products and services jointly developed with alliance partners such as Guess? View Details

Keywords: by Nitin Nohria & Marty Leestma

27 Aug 2007
Op-Ed

Mattel: Getting a Toy Recall Right

problem themselves rather than clog customer service desks at Mattel's retail outlets, which would strain Mattel's dealer relations and cost the company extra dollars in processing fees. Mattel's recall Web... View Details

Keywords: by John Quelch; Consumer Products

05 Sep 2012
First Look

First Look: September 5

manufacturer. Soon after the company completes its revenue projections and bonus targets for the upcoming year, Linden shares some good news with his leadership team, the Global Executive Committee (GEC): an internal R&D effort to... View Details

Keywords: Sean Silverthorne

28 Oct 2019
Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

have an experience and learn about products, but now that can be decoupled from the act of taking possession of a product because there are better and cheaper ways of doing... View Details

Keywords: by Jen McFarland Flint; Retail

29 Jan 2025
Blog Post

Finding Professional Purpose: Building an Impactful Career that Reflects your Values with Lisa Tanzer (MBA 1993)

helped me realize that while I loved marketing, I wanted to focus on products and content that enriched or entertained. I’ve always been someone who wants to brighten peoples’ day, View Details

12 Jul 2006
Research & Ideas

Competition the Cure for Healthcare

to do so will certainly improve. Gaming of the system will be corrected. The whole process of working hard to measure results better and better is extremely good for patients. If doctors can demonstrate... View Details

Keywords: by Roger Thompson; Health

13 Apr 2015
Research & Ideas

3 Ways Firms Can Profit From Environmental Investments

In the course of her work, Rebecca Henderson meets business executives who don't address the threat of climate change because they don't believe that it exists. Her recommendation: They should consider investments in environmental sustainability anyway, assuming that... View Details

Keywords: by Carmen Nobel; Energy; Utilities

29 May 2001
Research & Ideas

How Technological Disruption Changes Everything

market where customers are being overserved by the prevailing offerings. The concept of "overshooting" suggests that companies try to keep prices and margins high by developing View Details

Keywords: by Sean Silverthorne; Health

09 Jun 2009
First Look

First Look: June 9

restrictions. Furthermore, we draw on qualitative accounts of the matching process recorded in oral histories of the career choices of the scientists in our data. All three methods—qualitative description, propensity score estimators,... View Details