Publications

August 2012
Case

Jess Westerly at Kauflauf GmbH

By: John J. Gabarro and Colleen Kaftan

Jess Westerly is the assistant product owner of CRM applications for computer and office supply wholesalers and retailers at Kauflauf, a fast-growing provider of subscription enterprise software headquartered in Heidelberg, Germany. Only months into her job, outsider... View Details

Keywords: Applications and Software; Organizational Culture; Organizational Change and Adaptation; Change Management; Leading Change; Behavior; Salesforce Management; Social and Collaborative Networks; Planning; Web Services Industry; Germany

20 Oct 2010
Op-Ed

Export Competitiveness: Reversing the Logic

exports provide positive externalities and thus should be encouraged by government, the policy question is how to do so most effectively. One large body of thinking is devoted to identifying general barriers to exports that reduce trade below its View Details

Keywords: by Christian Ketels

2022
Working Paper

Hate Crime Increases with Minoritized Group Rank

By: Marco E. Tabellini

People are on the move in unprecedented numbers within and between countries. How does demographic change affect local intergroup dynamics? In complement to accounts that emphasize stereotypical features of groups as determinants of their treatment, we propose the... View Details

Keywords: Prejudice; Minority; Hate Crimes; Reference Dependence; Demographics; Rank and Position; Prejudice and Bias; Crime and Corruption

SSRN

Read Now

16 Nov 2015
Research & Ideas

Does Competition Make Us More Creative?

Competition can bring out the best in salespeople, athletes, and participants in hot dog eating contests—but can it make employees more creative? A recent working paper by Daniel P. Gross finds that competition can motivate creative types to produce radically novel,... View Details

Keywords: by Michael Blanding; Advertising

March 2020 (Revised May 2020)
Case

Generation Investment Management

By: Vikram S. Gandhi and Sarah Mehta

By January 2020, sustainable investment firm Generation Investment Management (Generation), founded in London in 2004, had grown from a shared vision among seven founders to a 90-person firm managing $27 billion in public and private equity. Throughout its history,... View Details

February 2000 (Revised August 2000)
Case

Microsoft Latin America

By: Robert S. Kaplan, Alberto Ballve and Antonio Davila

Mauricio Santillan, regional vice president for the Latin American division of Microsoft, has introduced a new performance measurement system to help his country managers formulate and control strategy. Microsoft Latin America's priorities are rolling out of an... View Details

Keywords: Balanced Scorecard; Applications and Software; Emerging Markets; Crime and Corruption; Motivation and Incentives; Management Skills; Global Strategy; Strategy; Information Technology Industry; Latin America

2008
Book

Managing Your Boss

By: John J. Gabarro and John P. Kotter

Managing your boss: Isn't that merely manipulation? Corporate cozying up? Not according to John Gabarro and John Kotter. In this handy guidebook, the authors contend that you manage your boss for a very good reason: to do your best on the job—and thereby benefit not... View Details

Keywords: Communication; Decision Making; Information Management; Managerial Roles; Negotiation Tactics; Performance Productivity; Personal Development and Career; Relationships; Personal Characteristics

Find at Harvard

28 Jan 2016
Blog Post

Why Get an MBA?

and network that would come with an HBS MBA would be invaluable. AWARENESS: Perhaps the most valuable thing HBS offered was tuning my social awareness. Classes on leadership and accountability force students to have conversations about... View Details

March 2017
Case

Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger

By: Jan W. Rivkin and Amram Migdal

This case, set in the 1920s and 1930s, discusses the contributions of Harvard Business School (HBS) Professors Elton Mayo and Fritz Roethlisberger to management research and to the Human Relations Movement in management scholarship. The case focuses on their research... View Details

04 Oct 2022
What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

(iStockphoto/SolStock) The COVID-19 pandemic changed the ways we worked, the ways we shopped, and the ways we interacted with others. It fostered some businesses—online selling, meeting services, and home entertainment—and nearly killed others—cruise lines, air travel,... View Details

Keywords: by James Heskett

Web

Building Entrepreneurial Organizations - Health Care

Harvard Life Lab Rock Entrepreneurs-in-Residence (students) New Venture Competition The New Venture Competition is an annual student and alumni competition sponsored by the Rock Center for Entrepreneurship and the Social Enterprise... View Details

Web

Capturing & Disseminating Video/Photography During Course Activities | About

(e.g., via the media or use of social media) content, images, or conversations that take place during class sessions. This policy pertains to all program or course activities taking place in a classroom, whether in-person or virtual, or... View Details

20 Sep 2022
Research & Ideas

How Partisan Politics Play Out in American Boardrooms

“That should, if anything, push us toward more political diversity. Despite this, we still see this strong increase in political homogeneity, which is actually quite remarkable.” Divided we fall? With all the “self-sorting” by party going on in American boardrooms,... View Details

Keywords: by Pamela Reynolds

15 Nov 2016
First Look

November 15, 2016

creates a "fiscal risk management" motive: incremental spending that occurs when total government spending is already high is particularly unattractive. A first key insight is that the government's need to manage fiscal risk frequently limits its capacity for managing... View Details

Keywords: Sean Silverthorne

20 Feb 2017
Research & Ideas

Having No Life is the New Aspirational Lifestyle

decades of social history, where enjoyment of nonproductive leisure time was seen as a mark of a successful life. The ability to fritter away your hours was considered the apex of success as evidenced in books from sociologist Thorstein... View Details

Keywords: by Michael Blanding

November 2023
Article

Psychological Factors Underlying Attitudes toward AI Tools

By: Julian De Freitas, Stuti Agarwal, B. Schmitt and N. Haslam

What are the psychological factors driving attitudes toward AI tools, and how can resistance to AI systems be overcome when they are beneficial? In this perspective, we first organize the main sources of resistance into five main categories: opacity, emotionlessness,... View Details

Keywords: Policy; Self; AI and Machine Learning; Attitudes; Technology Adoption