Publications

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Making the Decision to Attend: Our Participants Share Their Stories

Applying to an HBS Executive Education program can be an important step in your development as a leader—a step you don't want to take lightly. When you are trying to decide whether to attend a program, keep in mind that you can draw on... View Details

Web

Courses - Business History

Courses Since 1927, Harvard Business School has been a pioneer in teaching business history. The Business History Initiative continues this tradition and seeks to facilitate and promote course development in business history globally. We... View Details

02 Apr 2019
First Look

New Research and Ideas, April 2, 2019

perverse effect of perpetuating the problem. Drawing on a case study of a professional service firm, we develop a multilevel theory to explain why organizations are caught in this conundrum. We present data suggesting that the work-family... View Details

Keywords: Dina Gerdeman

22 Sep 2023
News

Skydeck Voices: The Most Important Person I Met at HBS

long history of admiring Professor Frei and doing the best I can to emulate her as a professor now, and to embody her, I don't know, zest for life, zest for teaching, and her interest in developing the whole person. And setting high... View Details

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Research Areas - Institute For Strategy And Competitiveness

can a company gain a competitive advantage through a distinct way of competing? CEO Leadership What is the role of an effective CEO? Economic Development Competitiveness & Economic Development Strategies for... View Details

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

works best shifts with the times. Our research shows that while such tools and techniques are helpful and even necessary in streamlining execution, for instance, or developing strategy, there is no single, obvious choice that will bring a... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

26 Jan 2022
News

Making Peace with Anger

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Willy Walker (MBA 1995) is the chairman and CEO of Walker and Dunlop, a commercial real estate finance firm founded in 1937 by his grandfather and his great uncle. Walker joined the business in... View Details

Research Summary

Investment Decisions and Decision Problems in Professional Investment Management

Jay O. Light is evaluating strategic business decisions in the money management industry as well as problems that arise in the management of very large pools of tax exempt money, particularly pension funds and endowments. From this research he is developing teaching... View Details

Summer 2018
Book Review

Leslie Berlin, Troublemakers: Silicon Valley's Coming of Age

By: William A. Sahlman

Leslie Berlin's book Troublemakers, is an engaging and insightful people-first exploration of the roots of Silicon Valley, from the late 1960s to the early 1980s. Berlin portrays seven individuals who played important roles at critical junctures in the... View Details

Keywords: Silicon Valley; Technological Innovation; Disruptive Innovation; History; California

Find at Harvard

June 2018 (Revised January 2019)
Background Note

Visualizing Data & Effective Communication

By: Srikant M. Datar and Caitlin N. Bowler

This note explores three specific ways an analyst can use visualization. Section 1 considers visualization to explore data. Section 2 discusses visualization as a tool for developing a deeper understanding of trends and phenomena encoded in the data. Section 3... View Details

Keywords: Data Visualization; Graphical Guidelines; Charts; Analytics and Data Science; Communication

2018
Article

Service Operations: What Have We Learned?

By: Liana Victorino, Joy M. Field, Ryan W. Buell, Michael J. Dixon, Susan M. Goldstein, Larry J. Menor, Madeleine E. Pullman, Aleda V. Roth, Enrico Secchi and Jie J. Zhang

The purpose of this article is to identify research themes in service operations that have great potential for exciting and innovative conceptual and empirical work. To frame these research themes, the article provides a systematic literature review of operations... View Details

Keywords: Service Operations; Knowledge; Research

September 2016
Case

Designing Performance Metrics at GoDaddy

By: C. Fritz Foley and Michael Lemm

Scott Wagner has recently joined GoDaddy, a leading provider of cloud-based software and services that helped individuals and small businesses establish a web presence, in the dual role of chief operating officer and chief financial officer. One of his first tasks is... View Details

Keywords: Motivation and Incentives; Management Practices and Processes; Performance Evaluation; Compensation and Benefits; Web Services Industry

2014
Chapter

Ein Jahrzehnt Clusterpolitik und -forschung: Implikationen für eine moderne, clusterorientierte Wirtschaftsförderung

By: Christian H.M. Ketels

Reflecting on the experience of nearly two decades this chapter discusses the nature of cluster-based economic policies. It first looks at the types of programmes and initiatives that have emerged, and the evidence on their impact on economic outcomes. It then tracks... View Details

Keywords: Clusters; Cluster Initiative Program; Economic Policy; Regional Policy; Policy; Economics

2012
Book

Banks as Multinationals

By: G. Jones

This is a revised edition of a comparative, international study which looks at the history of multinational banks. Researchers from the United States, Japan, Europe, and Australia survey the evolution of multinational banks over time and suggest a conceptual framework... View Details

Keywords: Business History; Multinational Firms and Management; Banks and Banking; Business Strategy; Geographic Location; Trends; Theory

October 2006 (Revised October 2007)
Case

Information Technology and Innovation at Shinsei Bank

Shinsei Bank was rebuilt from the ashes of a failed predecessor, and pioneered new levels of customer service in retail banking in Japan. The bank's information technology, however, was vestigial at best and not well suited to the new service models Shinsei was... View Details

Keywords: Information Technology; Banks and Banking; Innovation and Invention; Banking Industry; Japan

May 2006
Module Note

Leading Culturally Diverse Teams

By: Robin J. Ely

Describes the Leading Culturally Diverse Teams module (eight class sessions), which teaches students the leadership perspectives and skills necessary to develop high-functioning, culturally diverse teams (teams diverse in, for example, race, ethnicity, gender,... View Details

Keywords: Competency and Skills; Diversity; Leadership; Groups and Teams; Perspective; Culture

March 2005 (Revised December 2005)
Case

Actis & CDC: A New Partnership

By: G. Felda Hardymon and Ann Leamon

The senior managing partner of Actis, a leading private equity investor in emerging markets, must decide whether to go into the market to raise money. Actis was spun out of CDC, a 50-year-old division of the U.K.'s Department for International Development, and is... View Details

Keywords: Private Equity; Partners and Partnerships; Emerging Markets; Financial Services Industry; United Kingdom