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  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

To create synergy, we require more than a concept and a strategy. The enterprise value proposition defines the strategy for value creation through alignment, but it doesn't describe how to achieve it. The alignment strategy must be... View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
  • 21 Jun 2004
  • Research & Ideas

Music Downloads: Pirates—or Customers?

file sharing has robbed them of billions of dollars after four consecutive years of falling music sales, they criticized the team's methodology, which consisted of monitoring 1.75 million downloads over 17 weeks in 2002, scouring through server logs from OpenNap (an... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation; Music
  • Profile

Sheila Lirio Marcelo

But she would not have it any other way. Born to entrepreneurial parents who ran a variety of businesses, the precocious Marcelo was curious at an early age about business processes and asked endless questions about the work environment. When the family moved to... View Details
  • Profile

Dana Hoffmann

she said.“ How did you eventually come to your concept for Portico? I was on a plane and it clicked for me. Everyone cares about property listings and more exposure for landlords and property managers. No one provides a more curated... View Details
  • 22 Apr 2008
  • First Look

First Look: April 22, 2008

Invention Factory, an advanced concept lab, would develop new breakthrough products and reinvigorate the company's culture of innovation. Since the 1960s, Timberland had relied on innovation, developing the world's first waterproof boot... View Details
Keywords: Martha Lagace
  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

unidimensional concept captured by the cumulative production volume or number of projects completed by a team. Implicit in this approach is the assumption that teams are stable in their membership and internal organization. In practice,... View Details
Keywords: Martha Lagace
  • 12 Nov 2013
  • First Look

First Look: November 12

case: http://hbr.org/search/513053-PDF-ENG Harvard Business School Case 314-09 IBM and the Reinvention of High School (A): Proving the P-TECH Concept IBM, through its corporate citizenship arm, demonstrated the role of business in... View Details
Keywords: Sean Silverthorne
  • 25 Oct 2004
  • Research & Ideas

Planning for Surprises

effectively ward off a predictable surprise." What's a veil of ignorance and how can it help executives avoid predictable surprises? A: American philosopher John Rawls developed the concept of a veil of ignorance to encourage us to... View Details
Keywords: by Martha Lagace
  • 23 May 2000
  • Research & Ideas

The Emerging Art of Negotiation

researchers say, is, it depends. "The technology we use to negotiate affects our definition of the negotiation game and the behavior deemed appropriate for the interaction," write Bazerman, Valley et al. Generally, face-to-face meetings foster rapport and... View Details
Keywords: by Martha Lagace
  • Web

'Boomerasking': The Annoying Habit Ruining Your Office Conversations | Working Knowledge

spoken to successful managers who often intuitively understand the concept of boomerasking—having learned to avoid it in favor of sincerely listening to subordinates and responding to and valuing their input. “I don’t have to sell the... View Details
  • 17 May 2004
  • Research & Ideas

Why We Don’t Study Corporate Responsibility

those taken in the name of social responsibility. Corporate actions that encroach upon the role of government also include those that fall into the narrower realm of economic endeavors. Criticisms of corporate social responsibility quite quickly View Details
Keywords: by Manda Salls
  • 06 Sep 2011
  • Research & Ideas

The Power of Leadership Groups for Staying on Track

authenticity, which is the essential quality of leaders with high levels of emotional intelligence, or EQ. In my experience I have not seen leaders fail for lack of IQ, but I have observed many leaders fail who lacked EQ. Daniel Goleman, the psychologist who originated... View Details
Keywords: by Bill George
  • 01 Mar 2019
  • News

The One That Got Away

wants to open a chain of retail shops selling a commodity product you can get anywhere for 25 cents, but he will charge 2 dollars. Of course, you listen politely and then fall off your chair laughing when he leaves. [Starbucks founder]... View Details
  • 23 Apr 2013
  • First Look

First Look: April 23

MIT Sloan Management Review Experiments in Open Innovation at Harvard Medical School By: Guinan, Eva C., Kevin J. Boudreau, and Karim R. Lakhani Abstract—Harvard Medical School seems an unlikely organization to View Details
Keywords: Sean Silverthorne
  • 01 Apr 1999
  • News

An Eye to the East

coordinating the School's ambitious research efforts in a daunting list of culturally diverse countries such as Australia, China, India, Indonesia, Japan, Singapore, Taiwan, Vietnam, Malaysia, and Pakistan. Officially opened last October,... View Details
Keywords: Alejandro Reyes
  • 04 Apr 2017
  • First Look

First Look at New Research, April 4

https://www.hbs.edu/faculty/Pages/item.aspx?num=52469 2017 Ethical Capitalism: Shibusawa Eiichi and Business Leadership in Global Perspective Gapponshugi in Global Perspective: Debating the Responsibility of Capitalism By: Jones, G. Abstract—This chapter places the... View Details
Keywords: Sean Silverthorne
  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

broader conception of what went wrong. I believe that business schools have a responsibility to help deal with these problems, and therefore the challenge has a very strong personal dimension for me. This is not a theoretical exercise.... View Details
Keywords: by Kim B. Clark
  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

concept of forward integration into paper in the Brazilian context. Purchase this supplement: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=709416 Given Imaging Ltd. - First We Take Manhattan, Then We... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2014
  • News

Screen Saver

in the coffee business, serving people—it's in the people business, serving coffee. It's about the human experience of coffee, which as a concept is very transferable from one business to another." That focus on the customer experience... View Details
Keywords: Julia Hanna; Arts, Entertainment
  • 24 Jul 2019
  • Lessons from the Classroom

Can These Business Students Motivate Londoners to Do the Right Thing?

purpose company” with employees in London, New York, Singapore, New Zealand, and Sydney, with a new office opening soon in Toronto. Aside from generating big tax dollars for the UK, BIT has seen successes in areas ranging from reducing... View Details
Keywords: by Dina Gerdeman