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  • Web

Skydeck - Alumni

Programs & Events Skydeck Skydeck is the HBS alumni podcast series that features interviews with HBS alumni from across the world of business, sharing lessons learned and their own life experiences. Subscribe on iTunes , Spotify , or... View Details
  • Forthcoming
  • Article

Human-Algorithm Collaboration with Private Information: Naïve Advice Weighting Behavior and Mitigation

By: Maya Balakrishnan, Kris Ferreira and Jordan Tong
Even if algorithms make better predictions than humans on average, humans may sometimes have private information which an algorithm does not have access to that can improve performance. How can we help humans effectively use and adjust recommendations made by... View Details
Keywords: AI and Machine Learning; Analytics and Data Science; Forecasting and Prediction; Digital Marketing
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  • 29 Jan 2007
  • Research & Ideas

The Business Press Is a Watchdog that Bites

problems in doing research about ex-post frauds. We never know how many people did the exact same thing but because other circumstances worked out for them, it never came out. Q: You analyzed print press, but would you have different results by analyzing TV, radio,... View Details
Keywords: by Martha Lagace; Journalism & News; Publishing
  • 24 Oct 2023
  • Research & Ideas

When Tech Platforms Identify Black-Owned Businesses, White Customers Buy

widespread discrimination on Airbnb, leading Airbnb to take steps to mitigate bias and prompting broader discussion across other companies. “Many businesses were unaware of the implications of their decisions,” says Luca, whose research on race in the View Details
Keywords: by Jay Fitzgerald; Food & Beverage
  • 20 Aug 2021
  • Blog Post

Is the MBA Worth It? Hear What Recent HBS Grads Have to Say

would they be? Vibrant, enlightening, and communal. Was an HBS MBA worth it? 100%! I started at HBS with a strong technical background, but very little exposure to the business side of running a company and the venture ecosystem of running a startup. At HBS I View Details
  • 01 Mar 2011
  • First Look

First Look: March 1

asymmetric equilibrium where only one retailer elects to operate an online arm but earns lower profits than its bricks-only rival. We also characterize equilibria where firms open an online channel, even... View Details
Keywords: Sean Silverthorne
  • 01 Apr 2008
  • First Look

First Look: April 1, 2008

  Working PapersMental Accounting and Small Windfalls: Evidence from an Online Grocer Authors:Katherine L. Milkman, John Beshears, Todd Rogers, and Max H. Bazerman (revised March 2008) Abstract We study the effect of small windfalls on... View Details
Keywords: Martha Lagace
  • 15 Sep 2015
  • First Look

September 15, 2015

Operations Management Analytics for an Online Retailer: Demand Forecasting and Price Optimization By: Ferreira, Kris J., Bin Hong Alex Lee, and David Simchi-Levi Abstract—We present our work with an online... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2020
  • Research & Ideas

Keep Your Weary Workers Engaged and Motivated

comprehend and to defend are also on opposite ends of the spectrum. Learning requires openness, the willingness to fail and lose, to move into unknown territory. This is the very opposite of the drive to defend territory and status. Both... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • Research Summary

Overview

Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
  • Web

Jana Kierstead | About

learning initiative, Harvard Business School Online (formerly HBX). In that role she collaborated across the school to shape the initiative and lead Harvard Business School’s View Details
  • Web

Human Behavior & Decision-Making - Faculty & Research

emphasizing human-AI collaboration to achieve radical insights. Keywords: Large Language Model ; AI and Machine Learning ; Creativity ; Innovation Strategy Citation Read Now Purchase Related De Freitas, Julian, G. Nave, and Stefano... View Details
  • 05 Dec 2018
  • Research & Ideas

Why Managers Should Reveal Their Failures

success. “If you’re highly successful, your achievements are obvious. It’s more novel and inspiring for others to learn about your mistakes,” says Harvard Business School Assistant Professor Alison Wood Brooks. “What’s exciting about this... View Details
Keywords: by Dina Gerdeman
  • Web

Topics - HBS Working Knowledge

Development (57) Leadership Style (56) Leadership (446) Leading Change (57) Learning (16) Legal Liability (12) Leveraged Buyouts (4) Life Cycle (1) Literacy (1) Local Range (1) Logistics (20) Loss (1) Luxury (12) Macroeconomics (10)... View Details
  • 2025
  • Working Paper

Warnings and Endorsements: Improving Human-AI Collaboration in the Presence of Outliers

By: Matthew DosSantos DiSorbo, Kris Ferreira, Maya Balakrishnan and Jordan Tong
Problem definition: While artificial intelligence (AI) algorithms may perform well on data that are representative of the training set (inliers), they may err when extrapolating on non-representative data (outliers). How can humans and algorithms work together to make... View Details
Keywords: AI and Machine Learning; Decision Choices and Conditions
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  • Web

Faculty & Researchers - Managing the Future of Work

Economic Association (forthcoming). (Pre-published online May 11, 2023.) With Alfaro, Laura, Nick Bloom, Paola Conconi, Harald Fadinger, Patrick Legros, Andrew F. Newman, Raffaella Sadun, and John Van Reenen. The World Management Survey... View Details
  • 01 Mar 2024
  • News

Game On

childhood paper route. “What I’ve learned is that you don’t have all the answers. You take the info you have within the time frame given, and you make the best decision you can, even if it isn’t always right,” he says. “It’s fun to be in... View Details
Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • Web

Business for Social Impact | Social Enterprise | Harvard Business School

expenditure) but nevertheless severely underserved. The course specifically explores the factors behind the commercial viability of such markets and examines the impact of business models on the social and economic development of the societies involved. Business in... View Details
  • Research Summary

Overview

By: Iavor I. Bojinov
Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
  • 02 Nov 2023
  • News

Seeding Startups

invaluable resource. He received advice from more experienced founders, and angel investors affiliated with the nonprofit were among the backers of his startups; Nadkarni followed up TeamOn with Livemocha, a pioneer in the social-language View Details
Keywords: April White