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  • May 2022
  • Article

Variance Analysis: New Insights from Health Care Applications

By: Robert S. Kaplan and Susanna Gallani
We use a health care application to illustrate how variance analysis can be used to benchmark costs across similar service delivery sites. Variances for personnel costs, typically the largest cost component in service organizations, are calculated for price, quantity,... View Details
Keywords: Variance Analysis; Benchmarking; Time-Driven Activity-Based Costing; Health Care; Activity Based Costing and Management; Health Care and Treatment; Service Delivery; Service Industry
Related
  • 01 Sep 2011
  • News

New Career Tools for Alumni

submit. “We’re pleased with the way the database expands the value proposition to alumni and employers,” says Christine Sullivan, director of Alumni Career & Professional Development. The Hub also offers alumni the ability to search for a position, schedule an... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 02 May 2013
  • News

HBS Holds New Venture Competition Grand Finale

  • September–October 2020
  • Article

A New Model for Ethical Leadership

By: Max Bazerman
Rather than try to follow a set of simple rules (“Don’t lie.” “Don’t cheat.”), leaders and managers seeking to be more ethical should focus on creating the most value for society. This utilitarian view, Bazerman argues, blends philosophical thought with business school... View Details
Keywords: Social Value; Leadership; Moral Sensibility; Ethics; Decision Making; Corporate Social Responsibility and Impact; Society
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  • 01 Sep 2013
  • News

The New Rules of E-Commerce

One day in 2010 the CEO of Japanese e-commerce giant Rakuten announced that thousands of employees would soon conduct business in a tongue most of them knew nothing about: English. Within days all the signs at the Tokyo headquarters were in the View Details
Keywords: Sean Silverthorne; e-commerce; News, Library, Internet, and Other Services; Information; Miscellaneous Store Retailers; Retail Trade
  • March 2022 (Revised March 2022)
  • Case

Transformation at Loyola New Orleans (A)

By: David Fubini and Patrick Sanguineti
In August of 2018, Tania Tetlow is inaugurated as President of Loyola University New Orleans, in the midst of turmoil. Prior to her start, the university was given a final warning to land a balanced budget by year's end by its accreditors or risk facing probation. It... View Details
Keywords: Higher Education; Financial Condition; Crisis Management; Change Management; Trust; Transformation; New Orleans
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  • 20 Nov 2018
  • First Look

New Research and Ideas, November 20, 2018

forthcoming Review of Financial Studies Private Equity and Financial Fragility During the Crisis By: Bernstein, Shai, Josh Lerner, and Filippo Mezzanotti Abstract—Do private equity firms contribute to financial fragility during economic crises? We find that during the... View Details
Keywords: Dina Gerdeman
  • 12 Nov 2001
  • Research & Ideas

Facing the New World Order

have included a number of new countries. We have now seventy-five in the Global Competitiveness Report, many of them from Central America, but also from Central and Eastern Europe, Asia and Africa. Estonia and Slovenia—and I wanted to... View Details
Keywords: by Staff
  • 25 Sep 2018
  • First Look

New Research and Ideas, September 25, 2018

Taxation and Innovation in the 20th Century By: Akcigit, Ufuk, John Grigsby, Tom Nicholas, and Stefanie Stantcheva Abstract—This paper studies the effect of corporate and personal taxes on innovation in the United States over the 20th century. We use three View Details
Keywords: Dina Gerdeman
  • 01 Sep 2013
  • News

Alumni News | Book Briefs

food-safety environment, all food, no matter the source, must be closely regulated, and even barred, if it fails to meet certain standards. But Gumpert calls for greater freedom in "food rights," with stories from the frontlines of this relatively View Details
Keywords: Publishing Industries (except Internet); Information; Elementary and Secondary Schools; Educational Services
  • 20 Dec 2010
  • Research & Ideas

New Dean Sets Five Priorities for HBS

times and came from many countries, the alumni who filled Burden that morning all shared an intense curiosity about where the new Dean intended to take their School. Just shy of 100 days into his tenure, Nohria came prepared with answers.... View Details
Keywords: by Roger Thompson; Education
  • Web

News & Videos - Case Method Project

News & Videos News & Videos 13 May 2019 WGBH Making History More Relevant, One Case At A Time Play Introductory Video: Bringing the Case Method to High Schools Play Edward M. Kennedy Academy for Health... View Details
  • 10 Nov 2003
  • Research & Ideas

A Fast Start on Your New Job

What are the first things you should do in your new post? In this e-mail Q&A, Michael Watkins offers strategies that he researched while preparing his new book, The First 90 Days: Critical Success... View Details
Keywords: by Martha Lagace
  • 01 Mar 2004
  • News

The New Global Business Manager

senior executives to coordinate their activities. These categories still hold true over ten years later, says Bartlett, but other things have changed. Baker Library’s Cynthia Churchwell interviewed Bartlett on his current thinking. An excerpt follows. What View Details
Keywords: Management
  • 01 Jun 2006
  • News

A New Day for Fellowships

Ed Gozonsky (MBA '54), right, spoke to Associate Professor Andrew McAfee and students after attending a class as part of Fellowship Day. HBS changed my life. The education I got here made all the difference,” retired CEO of Alleghany Corporation John Burns (MBA ’55)... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

Linda Hill's book for the star performer-turned-new-manager, Becoming a Manager: Mastery of a New Identity appeared a decade ago to much acclaim. Much of the original book is still fresh today. But a new... View Details
Keywords: by Linda Hill
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

in others and show that all these definitions are equivalent. We then introduce a new class of substitutable preferences that allows us to model intermediaries with production capacity. We also prove that substitutability is preserved... View Details
Keywords: Dina Gerdeman
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

new world. Typical approaches used by legacy players such as using technology to improve efficiency, encouraging business units to do digital experiments, or launching independent units to spur innovation have met with limited success.... View Details
Keywords: Dina Gerdeman
  • 01 Feb 2021
  • What Do You Think?

Has the New Economy Finally Arrived?

Shutterstock/Thomas Barrat Twenty years ago in this column we discussed whether the economic activity of that time actually represented the New Economy that Time magazine first touted in a 1983 cover article. Some economists picked up the... View Details
Keywords: by James Heskett
  • 17 Jul 2018
  • First Look

New Research and Ideas, July 17, 2018

and allies during and after the Iranian revolution of 1979. The article assesses the thinking behind the Tudeh’s strategy of unwavering support for Ayatollah Ruhollah Khomeini and his Islamist allies, even after other major leftist parties had begun fighting the View Details
Keywords: Dina Gerdeman